Some new customers are always too expensive, how to communicate

How should the salesman deal with the customer when it is too expensive?

The customer said that you can reply with high emotional intelligence like the following:

I can't give you the lowest **, I can only give you the highest quality, I would rather explain for a while, than apologize for the quality for a lifetime, if simply for the pursuit of profits, it is possible to achieve the purpose of fast sales by reducing costs, but we believe that only perfect quality is what we can be proud of.

In order to promise, we will not sell the future for short-term interests, we strive to persevere, just to get more and more customers to recognize and follow, which is the biggest motivation for us to continue to move forward.

Porsche, Land Rover are also expensive, but more and more people are driving. Santana is cheap, but more and more people are knocking it out. Nokia is very affordable, Apple Calendar Bigo mobile phones are too expensive, but more and more people use Apple, Apple has become the world's most valuable company, but Nokia has gone out of business.

Why? Because customers never buy only by price, but also by value.

Therefore, today's cooperation with a product to operate is not to see that it is cheap and easy to sell, but to see the value of the product! This is a secret match that everyone knows. There is no such thing as buying the best product for the least amount of money. For this is the extremity of money, and it is the truth.

1. Hold the other party with words first: Is the BMW car expensive or not? Are luxury villas expensive?

Who thinks or is expensive? Who isn't too expensive? Is it true that only the poor say it is expensive, and the rich will never say it is expensive?

Since we are going to be nobles, let's stop saying what the poor say from now on, okay? Moreover, the rich are rich, and the rich are sought in the rich! We business people should know this common sense, right?

2. Is that the only question on your mind?

3. ** is a matter of great concern to us, so we will finally talk about this important part;

4. The head of the military commission and the military commission use our products, why do you think it is expensive?

5. Our products are designed for customers with taste like you;

6. It's expensive, it's expensive, it's expensive;

7. If you are afraid of large numbers, you will be able to decompose them; Calculate the detailed account for him, you see, only 20 yuan a day can make you healthy and happy, which is very cost-effective.

8. Yes, ours is not low, but there are thousands of people using it, do you know why? Because it works!

9. Have you ever bought something without spending money?

10. Analogous cigarette ......Do you smoke? Are cigarettes expensive? All cigarettes in China have six words in common on them, do you know what they are?

Right! Smoking is bad for your health! You don't think it's expensive if it's obviously harmful to your health, so why do you think it's expensive to help your health?

There must be something wrong with your perception. It's time for you to reflect, friend.

11. Inform the production process that it is not easy to come by; Do you only care about the high and low of **?

12. What price do you think is more suitable for you?

13. I think it mainly depends on whether he is suitable for you; The right fit is the best, right?

14. We can't give you the cheapest price, but we can give you the most perfect service.

When customers are too expensive, we can take the following practical methods to respond:1Building Differentiators:

Highlight the unique value of the product or service, emphasize the difference with competitors, and make customers aware of the uniqueness of our product or service. 2.Customized solutions are available

Understand the specific needs of customers and tailor solutions for them, so that customers can feel our value and personalized service. 3.Emphasizing long-term value:

Emphasizing the benefits and returns brought by our products or services in the long term use, so that customers understand that the high-quality products or services of Eggomine are a long-term investment. 4.Cite Success Stories:

Citing past customer success stories that illustrate the positive impact our products or services have had on their business growth or effectiveness, boosting customer confidence. 5.Provide value-added services:

Add additional value, such as after-sales support, training, or consulting services, to make customers feel the added benefits of purchasing our products or services. 6.Resource Optimization and Cost Control:

By optimizing resource allocation and cost control, we provide more competitive products, so that customers can achieve a balance between high quality and quality. 7.Pay in installments or with a customized payment plan

Provide customers with flexible payment options, such as installments or customized payment plans, to alleviate their financial stress. 8.Proactive communication and negotiation:

Actively communicate with customers, understand their concerns and needs, seek common solutions, and reach satisfactory conditions through negotiation.

The customer said it was too expensive, how to deal with it.

Hello, when the customer after consulting the product, think that it is too expensive, first of all, it should be clear that the consumer is interested in the product, otherwise the product will not be understood in detail. At this time, the clerk can be like this, "Yes, our products are indeed a bit expensive", customers must be surprised after hearing this, because other clerks in the encounter with this phenomenon, generally, "a penny for the price", "expensive must be expensive", "if you are sure to buy, I can apply for a discount for you" and so on, these are the content that consumers often hear, thinking that this is a sales routine. Next, the clerk can properly analyze the reasons for the high cost of the product, highlighting that the price of high-quality products will be more expensive, its raw materials can be seen, and after the product is used, you will know that the selection is correct, if you have been spending time looking for the right product, the time wasted is the most expensive.

After some communication, the customer will let go of the resistance and start to chat openly with the seller, so as to know the consumer's concerns about the product, and at the same time, they will also collect the same type and function of the product they used before, so as to pave the way for subsequent chat topics.

It can be said that everything that is used is good, and everything that is useless is said to be expensive.

Ask the customer what kind of product to compare with before they feel the highest level. For example, see if the products that customers compare are of the same grade.