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The three-electric lifetime warranty refers to the lifetime free warranty of the three-electric system including power battery (cell), drive motor (including motor controller) and vehicle controller for new energy vehicles and electric vehicles.
Electric vehicles are powered by electric motors, which are powered by batteries.
Legal basis:
During the warranty period of household automobile products, if there is a product quality problem of household automobile products, consumers will be repaired by the repairer free of charge (including working hours and material costs) with the three-guarantee certificate.
Within 60 days from the date of the seller's purchase invoice or within 3,000 kilometers of mileage (whichever comes first), if the main parts of the engine and transmission have product quality problems, consumers can choose to replace the engine and transmission free of charge. The range of types of the main parts of the engine and transmission shall be clearly indicated by the manufacturer on the three-warranty certificate.
If the consumable parts of household automobile products have product quality problems during the quality assurance period, consumers can choose to replace the consumable parts free of charge. The type and scope of consumable parts and their quality assurance period shall be clearly indicated by the manufacturer on the three-guarantee certificate.
The scope of types of consumable parts indicated by the manufacturer shall comply with relevant national standards or regulations, and the specific requirements shall be separately stipulated by the General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China.
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The lifetime warranty of the electric vehicle refers to the lifetime warranty regulations and policies for the motor, battery and electronic control system of the electric vehicle. The three electric vehicles are the core components of electric vehicles, such as the three electric systems.
If it is damaged, the cost of repair or replacement is very high. Electric vehicles are the development trend of the future. Electric vehicles are powered by electric motors, which are powered by batteries.
The function of the electronic control system is to manage the battery pack. Electric vehicles have many advantages over internal combustion engine vehicles. Electric vehicles are driven by electric motors, and there is no unnecessary trembling vibration and noise when the electric motor is running, so it is natural that the quietness of the car is better when the electric car is driven.
Future trends in electric vehicles
Fuel cell electric vehicles, hydrogen engine vehicles, and more. In the current market, pure electric vehicles have obviously become new energy vehicles.
Hybrid and fuel cell lines go hand in hand.
And in which field will produce a revolutionary breakthrough in the future, no one can give an accurate answer now.
New energy vehicles are developed in the era of increasingly depleted global petrochemicals and increasingly serious environmental pollution, so it has gradually entered the industrialization stage by virtue of national subsidies, national policies, green environmental protection, low noise and low travel costs. However, China, the world's largest market for new energy vehicles, will cancel the local subsidy on June 25, 2019, and all other regions will cancel it in 2020.
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It's three yearsWarrantyIt means that the three-thing warranty period of the motor vehicle is accompanied by a year.
Within the three-year warranty period, the failure of motor vehicles is repaired free of charge, but the vulnerable parts are not within the scope, and the problems caused by human reasons are also not within the scope.
Warranty is a commitment made to consumers by merchants in order to express the qualification and prominence of the product in all aspects, show the confidence of the company in its own products, and make its products easy to be accepted by consumers, and reduce consumers' purchase worries.
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The three-year warranty means that if something goes wrong within 3 years, the manufacturer guarantees that it can be solved. It is not free of charge for the representative of Qi Da, and the warranty period is free repair for non-man-made damage. Warranty generally refers to the businessman in order to express the qualification and prominence of the product in all aspects, and show his confidence in his own products.
Quality assurance: refers to the quality of the product to meet the standard, to be the best. In fact, quality assurance is the quality assurance of the product, which is the basic attribute that any product should have.
And it cannot be considered that the warranty provides a lifetime warranty. Warranty makes their products easy to be accepted by consumers and reduces consumers' purchase worries, and makes a commitment to the product.
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BYD's three-electric lifetime warranty means that the motor, battery, and electronic control system are protected by the lifetime warranty laws and regulations, and can be guaranteed for free.
If the battery of BYD Auto has a battery attenuation of more than 30% during the warranty period of the whole vehicle, the owner can replace the battery free of charge. If the three electric vehicles of electric vehicles fail, the repair cost is very high, so in order to encourage car owners to buy electric vehicles, the three electric lifetime warranty commitment is introduced.
Warranty refusal:
1. There is a change in the ownership of the vehicle in Mazhoudong, that is, the owner of the BYD car who is not the first BYD car (the purchaser in the new car purchase invoice), etc.
2. The vehicle is for non-household use, such as business, operation, competition cars, etc.
3. Failure to go to BYD authorized service stores for maintenance within the maintenance period according to the user manual; The accident was not repaired at the BYD authorized service store.
4. The original genuine spare parts are not used for maintenance and maintenance.
5. Not registered for BYD Cloud Service and Di Fan Hui.
6. The total mileage of the vehicle exceeds 30,000 kilometers for any 12 consecutive months.
7. The battery capacity is attenuated normally.
8. Man-made or intentional collisions, flooding, fire and accidents that lead to the maintenance of relevant parts of the three-electric system.
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The three-year warranty means: within three years, the product can be solved free of charge for consumers if the product is abnormal due to non-human factors, or product quality problems such as unusable. In order to express the qualification and prominence of the product in all aspects, show its confidence in its own products, and make its products easy to be accepted by consumers, and reduce consumers' purchase worries, it is a kind of commitment to consumers.
The following are several common concepts in after-sales service, which are warranty, warranty, repair, and replacement.
Warranty. Provide after-sales maintenance service guarantee, there are two ways: free and paid. Man-made damage and not included in the manufacturer's standard service policy will be charged; If it is within the standard service policy, it is free of charge.
WarrantyThe quality of the product should be in line with the standard, and it should be the best. In fact, quality assurance is the quality assurance of the product, which is the basic attribute that any product should have. And it cannot be considered that the warranty provides a lifetime warranty.
Repair. This item comes from the national "three guarantees" regulations, which refers to the manufacturer's completely free maintenance, but generally has a detailed warranty description for different parts of the product. It can be understood that the free warranty is equivalent to the warranty repair.
Return and replacement.
These two items also originate from the national "three guarantees" regulations, which refer to the free return and exchange services provided by the manufacturer when the product has a quality problem that meets the terms of return and exchange service within the specified period.
A clear understanding of these concepts can help consumers protect their interests.
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Lifetime free maintenance, at the same time some parts can also be replaced for free, if the first owner of the car for a long enough time, in the maintenance and some consumable parts can save a lot of costs.
From January 1, 2023, all models of Chery Group's four major brands (Xingtu, Chery, Jietu and Chery New Energy) will be entitled to a lifetime warranty for the whole vehicle. Limited to the first owner of non-commercial vehicles, the whole process of vehicle maintenance in Chery 4S shop, the quality guarantee period of consumable parts and special parts is subject to the provisions of the pre-mortem negotiation of the use of the repentance manual.
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The detailed rules of Chery Sanden's lifetime warranty are the lifetime warranty of power battery, drive motor and vehicle controller.
The reason why Chery New Energy models have launched a free warranty policy is because Chery New Energy has a strong comprehensive brand strength and has the technical background behind the first-line manufacturing of automobiles. As a self-owned brand passenger car, Chery has reached sales of 5 million models, so Chery Automobile has a certain strength in China's automobile market, is the automobile enterprise with the most independent intellectual property rights in China, and is also the earliest enterprise in China to develop new energy vehicles.
In terms of automobile research and development, Chery New Energy has invested very hugely, with the largest and most advanced automobile and research center in China, and Chery New Energy has more than 2,000 patents, ranking third in the world.
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The requirements are as follows:
1. The ownership of the vehicle has changed, that is, the owner is not the first owner (the purchaser in the new car purchase invoice); (This clause can be interpreted as: whoever buys it can enjoy a lifetime three-electric warranty.)
As long as it is not the purchase party on the invoice, including the transfer of ownership, it cannot enjoy the lifetime warranty. )
2. The vehicle is for non-household use (such as official business, operation, competition, etc.); (This clause can be interpreted as: the vehicle needs to be a personal account, such as the company's public account, can not enjoy the lifetime warranty, this is to take care of the car home customers.) )
3. Failure to go to the authorized service store for maintenance within the maintenance period according to the user manual; (This clause can be interpreted as: if there is no mileage or time specified in the maintenance manual, customers who do not go to the authorized 4S store for maintenance cannot enjoy the lifetime warranty service.) )
4. The original pure spare parts are not used for maintenance and maintenance; (This clause can be interpreted as: the repair and maintenance must be in an authorized 4S shop, and the original spare parts must be used, otherwise the lifetime warranty service cannot be enjoyed.) )
5. Unregistered BYD.
cloud services and Di Fan Hui; (This clause can be interpreted as: you must register for BYD cloud service and Di Fan Hui, if you do not register as required, you cannot enjoy the lifetime warranty service.) )
6. The total mileage of the vehicle exceeds 30,000 kilometers for any 12 consecutive months. (This clause can be interpreted as: from the date of pick-up, the total mileage within 12 months can not exceed 30,000 kilometers, if exceeded, can not travel to enjoy the lifetime warranty service.) )
7. Accident maintenance is not carried out at BYD authorized service stores; (This clause can be interpreted as: the car has an accident, must go to the authorized 4S shop for repair, if it does not meet the requirements, can not enjoy the lifetime warranty service.) )
8. Battery capacity.
normal attenuation; (This clause can be interpreted as: as long as the battery is used in the factory, there will be normal attenuation, the attenuation range has a professional testing machine, and must meet the attenuation standard, if it does not meet the requirements, it can not enjoy the lifetime warranty service.) Battery attenuation standards are attached. )
9. Man-made or accidental collisions, flooding, fire and accidents have led to the maintenance of the three-electric system.
Related parts. (This clause can be interpreted as: whether it is man-made or accidental, as long as there is a collision, flooding, fire and accidents, once the relevant parts of the three-electric system have been repaired, they cannot enjoy the lifetime warranty service.) )
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