How can I not find out the return with the rookie station, logistics information.

1. The system is not updated.

May double eleven and other activity reasons, ** system overload, some express information can not be updated in time is common, there is delivery, but the express delivery has not been so fast to pick up, this has nothing to do with the store, generally logistics reasons, there are friends still need three days to be in the state of pickup, only in the corresponding express company platform can query the progress of the express is the same.

2. The tracking number is filled in incorrectly.

Can I check whether the entered tracking number is correct? Is there one less one, or see if the courier company is a family when you enter here, if there is no problem, as long as it shows that the courier has been picked up, you can **ask the courier.

3. Select the logistics reason.

Sometimes it is logistics, to see if it is the postal service, and it is easy to choose the wrong courier company, such as postal express.

If you choose the wrong package and EMS, there will be no logistics information.

Small objects to send express delivery has a single number, heavy objects and throwing objects are sent logistics, sometimes there is no tracking information, the goods arrive at the customer to sign for it, you need to communicate with the customer to explain well.

4. Small express delivery company.

Some express delivery companies, relatively small courier companies, have imperfect functions, such as Suteng.

Express, there is no record on **. If there is a consolidation order, it will be troublesome to use such an undocumented courier.

**There is no logistics information for the shipped order, roughly for these reasons, check carefully, if you still don't find the reason, you can communicate with the customer service feedback.

Rookie StationReturns: You can see the reason for the return, but you can't see the product information.

Rookie Station

Cainiao Network Technology **** was established on May 28, 2013, and its shareholders are in addition to Alibaba.

Yintai and Fosun, as well as Fuchun Investment, SF Express and Three Links and One Da (Shendan Naiqitong, Yuantong and Zhongtong.

Yunda) acres and so on. The investment amount in the first phase is 100 billion yuan, and the second phase is 200 billion yuan. Jack Ma, chairman of the board of directors of Alibaba.

Served as the chairman of the board of directors.

On May 28, 2015, Alibaba held the first Cainiao Jianghu Conference, and Tong Wenhong, President of Cainiao Network, interpreted the Cainiao strategy for the first time, saying that Cainiao is positioned as a "platform for social logistics collaboration and data-driven", and clarified five strategies: express delivery, warehousing and distribution, cross-border, rural and post stations.

For users who are inconvenient to receive goods and have privacy needs, on Tmall.

When filling in the address after placing an order on the platform, select the "Cainiao Station" launched by Cainiao Network from the page to use the parcel collection service for free.

In addition to the continuous development of the "Cainiao Station" free parcel collection service, Cainiao Network will also cooperate with partners in shipping: by integrating the shipping needs of scattered users, reducing the logistics cost of the last mile, optimizing timeliness, and improving user experience.

Cainiao Station, together with all partners, strives to solve the "last mile" of the logistics industry, give users a better logistics experience, and improve the service capacity of the industry.

I'm using a rookie station. Now the logistics shows that it has been signed, but I haven't received the SMS and pickup code? What's going on? I'm using a rookie station. Now the logistics shows that it has been signed, but I haven't received the SMS and pickup code? What's going on?

I also often use the rookie station collection service, in the past, the general express to the rookie station my mobile phone will receive the delivery information in the delivery password, but this time the logistics information shows that the goods were signed and I signed, I did not receive the delivery information, but also did not sign for the express delivery, hit ** to the courier company, they said that it has been sent to the rookie station. Then I went to the rookie station to ask, they found my express, asked me to take the password, I said I did not receive the message, and then the clerk used the code scanner to get my mobile phone immediately to the message, the pick-up password is inside, this situation is actually the rookie post station received our express delivery after the machine, the system did not send a message we went to pick up the goods, generally this situation directly to the courier company as long as they make sure that they deliver the express to the rookie post station can go directly to the rookie post station to get the goods, real experience, give it to me.

I didn't receive my shipment, why does it show that Cainiao has signed?

It is estimated that the courier company recorded the signature, and asked them **, and many of the courier companies in this situation are to evade the fine of the head office to check and sign.

**The thing shows that it has been signed, but the rookie station does not have a pick-up code, why is this?

Here's how to look at the pick-up code:

Open your own ** and click on the treasure you have already bought.

Note: 1 If you do not receive the pickup code, it may be that the post station owner did not scan the code into the system, if he received the logistics, you will see a prompt that has arrived at the post station.

2. If the goods are placed in the rookie station, don't worry if you don't receive the pickup code, just contact the seller, and you can see the pickup code in the logistics information of the seller's background.

The address filled in by the postal express is a rookie station, but it directly shows that it has been signed for collection by others, and there is no pick-up code, what is going on.

Isn't there a courier**? You can call us for an inquiry.

The courier was sent to the rookie station, and there was no pick-up code, showing that it had been signed. The rookie post station has to charge a dollar for a courier, whether this money should be given or not.

If it is a rookie post station that goes according to the procedure. Generally, there will be a pickup code, if it is the address written by yourself, not selected by the collection there, there is no pickup code. I was in a hurry to ask for it, and I didn't wait for the pickup code to be sent, so I went to the store and asked the store to enter the courier number and then received the pickup code.

Whether you can collect your money or not can only depend on whether the store's family is good.

**Cainiao Station shows that it has been signed in the logistics query, but there is no pick-up code, and there is no package that needs to be picked up in Alipay, what is going on?

emm, the address I wrote is not a rookie station, but the signatory of the express delivery is a rookie station, and I haven't received the pickup code, what should I do?

This should be easy to solve, you just contact the courier company and he will help you solve any problems.

The courier has arrived, has not yet been taken, that is to say, has not been delivered, if in this case you can negotiate with the merchant, say that you don't need it, after reaching a settlement, and then give the courier ** to point out which courier description number, and then refuse to accept the courier will do a good job of the express, mark it back to the company, and then the warehouse manager put him into the warehouse, I hope I can help you.

In this case, you can directly call ** to the collection point, or the courier, saying that you want to refuse to accept it.

Then go to the seller's customer service and tell you that you have rejected it, apply for a refund on the platform - refund only - did not receive the goods, and the reason for the refund can choose not to want or others.

After rejecting, just wait for the merchant to refund you, and you don't have to spend the shipping fee to send it back if you reject it directly.

1. Obtain the person in charge of the rookie station**, refuse to accept the name of the consignee of the goods, ** and the courier number and send it to the person in charge of the rookie post station by text message. Indicates that you want to refuse to receive this delivery. Wait for a reply after that.

2. Go to My ** and find the rejected goods order. Enter the application for refund page and select the status of the goods: not received, refund reason: do not like and do not want. Then submit the application.

3. Wait for the courier to update the courier information, which is "the package has been rejected and returned".

4. Contact the merchant's customer service for a refund and wait patiently for the refund to be completed.

<> applicable environment: product model: iphone11

System Version: Software Version: **.

Procedure Method.

Method 1Step 1.

1. After opening the phone**, click on the option of My** at the bottom right.

Step 2. 2. Select the Refund After-sales icon to enter.

Step 4. 4. After entering, select the option I want to send.

Step 5. 5. After that, click on the above to send to the service point, select the nearby Cainiao Station outlet, and click to place an order now.

Step 6. 6. After placing an order, bring the returned goods and ID card, go to the rookie station, and report the mobile phone number to handle the return.

1. Contact the staff of the rookie station, explain the situation to the other party, and then refuse to accept the express delivery from the travel bureau.

2. Then open your own **, apply for a refund page, and choose to make a refund.

3. Wait for the courier to update the courier information, and the package information will be rejected and returned.

4. Finally, contact the merchant's customer service for a refund and wait patiently for the refund to be completed.

The return postage has little to do with the rookie station. If there is no signature, it will be returned to the merchant after direct rejection. That is, you can choose "refund only (confiscation of the arrival of the calendar)" to **. Generally, you will not be charged extra for shipping.

If you sign for a return and refund, now apply for a "return refund" for the order, the seller will have an address after agreeing, and you can choose to pick up the parcel if it is convenient, and the freight insurance can be directly deducted, if there is no freight insurance, you have to pay the freight yourself. You can also mail it by yourself, there is a familiar courier, and you can call ** directly to let him pick it up. Or rookie post station, you can place an order on the app.

As one of the five strategic directions of Cainiao Network, Cainiao Station provides parcel collection services for online shopping users and is committed to providing consumers with the last mile service of multi-demolition and Zhongyuan.

Rookie Station

For more information about sending couriers, you can check on the personal Alipay page.

Here's how to do it:

2. Find and click "My Express" in the corresponding page to enter the express delivery page.

3. In my express delivery, the lower part of the page is displayed as the recipient's own courier information, and you need to click to select "Cainiao Station" to query the information sent by Caiqi Jingniao Station.

4. On the post station shipping page, click "Historical Orders" at the bottom right, and you can see the logistics information of the express delivery sent by you at ** and Alipay Cainiao Station.

**The detailed letter sent by the rookie post station can be queried on the personal Alipay page.

Here's how to do it:

2. Find and click on the corresponding page to select "My Express" to enter the express delivery page.

3. In my express delivery, the lower part of the page displays the recipient's courier information for himself, and to query the information sent by the rookie station, you need to click to select "rookie station".

4. On the post station shipping page, click "Historical Orders" at the bottom right, and you can see the logistics information of the express delivery sent by you at ** and Alipay Cainiao Station.

**Details of sending courier to Cainiao Station.

source, which can be found in personal Alipay.

The rookie post station can be queried on the corresponding express ** according to the express order number, and it can also be queried on the rookie wrap.

If there is a courier number, you can directly enter the courier number to find out the logistics information.

Isn't there a tracking number? Input, query.

Why didn't my courier go, I didn't get information.