Where to complain at the rookie post station How to complain about the rookie post station

Ways to complain about a rookie station:1. Directly find the customer service of the official website of the express and let the express head office solve it. Because the head office still pays attention to the corporate brand image, they will do their best to solve it for you, although the follow-up area may not be willing to send it to you, or even care about your complaints, and directly tell them to return the mail.

Then call back to the customer service of the head office, and tell them in a very aggrieved and helpless tone that there is no way to return the goods, pay attention, here must not be rude to the customer service of the head office, they will finally find you directly to the regional manager, put pressure on them, deliver the goods to the door, and solve the problem;

2. Find the seller directly, tell the courier to return the goods without home delivery, of course the sellers don't want you to return the goods, and they are all big customers in the local area, they directly put pressure on the courier, and the courier company will naturally communicate with you rookie and try their best to solve the problem for you;

3. Change the delivery address to a self-pickup cabinet, and return it if he doesn't send it;

Rookie Station. Here's how to make a complaint:

1.Open the rookie wrap.

3.Click on Feedback, in the new interface, find the Feedback option, and click on it to enter the new interface.

4.Click Submit, in the new interface, click Other, click on the poor service attitude of the post station staff, enter a detailed complaint, and click Submit.

The specific steps to complain about the rookie station are as follows:

2. In the new interface, find the function feedback option and click it to enter the new interface.

3. In the new interface, click Other, click on the poor service attitude of the post station staff, enter a detailed complaint, and click Submit.

1. Open the Cainiao app and tap itPickup。This is shown in the figure below.

Open the pickup information page, click on the item you want to pick up to enter the pickup information page. This is shown in the figure below.

Rate the rookie stationto give a one-star review in the review column. This is shown in the figure below.

Select the reason for your complaint, select the reason for the complaint, and then clickAnonymous submissionsYou can complain about the rookie station. This is shown in the figure below.

1. Call the rookie consumer service **9519666, press the No. 2 button to enter the post station service after connecting, and give feedback and complaints.

2. Find the ** of the headquarters of the express company to which the express belongs, go to the customer service department to explain the situation and consult related questions.

Call the State Post Bureau directly at 12305 to complain**, and the rookie post will be punished accordingly after the situation is verified. This is also the most effective way to complain about the express station.

12305 is the number provided in the face of postal industry consumer problems, basically all express companies on the market are subject to its supervision, the scope of consumer complaints is the postal service quality of postal enterprises, as well as the express business service quality of express delivery business enterprises.

In addition to 12305, you can also file a complaint in the following ways:

Method 1: The rookie consumer service number is 400-901-0101, transfer to manual service for consultation or complaints, explain the actual situation, and it is best to provide relevant evidence, such as screenshots and recordings, etc., which is more conducive to improving the probability of success of your complaint.

Generally speaking, after entering the customer service page, all intelligent customer service appears, but you only need to ask a question, and you can see "Contact ** customer service" below; After waiting for a human agent to go online, you can submit your request to them.

Hello, I'm glad to answer for you, there are five ways as follows: 1. Call the customer service of the express station**. If the consumer finds that the express station has a service quality problem, an economic dispute with the express station, or the property loss caused by the express station, etc., they can contact the customer service in an orange state**, and complain about the problem after connecting the manual customer service.

2. Contact "Area Code +12305" to complain** or log in to "State Post Bureau Appeal**" to make a complaint. The State Postal Administration is the first regulatory department of the express station, if the user has complained to the express station, the station has not replied or is dissatisfied with the solution, can complain to the post office. 3. Call 12315 Consumer Complaint Register** or complain through the "National 12315 Platform".

There is a consumer transaction relationship between the user and the Kuaibuyuan delivery station, that is to say, if it is a service quality problem of the express station, you can complain to 12315. 4. Call "area code +12345" citizen service ** to complain about related problems. Since 2022, many cities in China have stopped using the 12305 State Post Bureau to complain ** and merged it into the 12345 citizen service**, so consumers can call the 12345 service** to complain about the express station.