How do you greet customers when selling clothes?

Don't see a customer walk in the door and start the introduction. That's what I'm going to run too.

Let the customer see for himself first, you should pay attention to him during this period, if he looks at a certain piece of clothing for a little longer, it means that he is interested in that one, then you can go over and make a brief introduction. If he asks you a question, tell him about it carefully. If he doesn't speak, just stand by and wait, don't follow him, wait for him to speak.

It varies from person to person, but of course you have to take the initiative to say hello!

For example, "Hello, welcome".

Then you have to observe the customer.

Some people like to work with sellers**.

And some people don't.

All of this comes from your observation point of Han Fa Feng and Gu Feng Tai Bao!

The simpler, the better.

It's just a little simpler, and she didn't mean to leave after a few glances.

You then introduce your product, ** first.

The simpler the greeting, the better.

Smile, say hello, be sure to use your word, and ask the customer what they need. If he looks at it himself, let him see it himself, but look at his expression in time, and if he sees something with a focused or happy expression, you must introduce to him what you know about this thing, it must be natural. If he asks you directly, you should be neither humble nor arrogant, the language should be soft and sweet, and give the customer some praise appropriately.

Praise must not be too fake

I think first of all, the salesperson should have the mentality of solving problems for the customer.

For customers who want to buy clothes, they just want to buy a beautiful dress that meets their aesthetic style, or they also have requirements for **. The salesperson can directly ask the customer what style of clothes she wants to buy, and whether there are any requirements.

After the customer has expressed their demands, you can display the clothes in your store according to the customer's appeal and let the customer choose. Customers can be advised to try each piece of clothing, and some evaluation can be given to the effect of each piece of clothing that customers can achieve. You can also use your vision to give advice to customers, and your attitude must be sincere.

Don't push your customers too quickly when they're wavering, as that will make them uncomfortable. You can also take a picture of each outfit with your phone for customers to choose in advance. In the end, if the customer wants to find a companion to be a counselor, he must also say yes with a smile.

Because sometimes your clothes may not meet the customer's wishes, but the sincere and sincere attitude will make the customer remember you, and if they want to buy clothes in the future, they will also think of you, an enthusiastic salesperson, who is willing to come to your store to pick clothes.

One. When a customer looks at an item (expressing interest).

Two. When the customer suddenly stops (indicating that he saw "her" who was in love at first sight).

Three. When a customer carefully examines a product (indicating that there is a demand and wants to buy it).

Four. When the customer looks for the washing label, label and ** (indicating that they have become interested and want to know the brand, **, product ingredients).

Five. When the customer looks at the product and looks around (indicating that they want to seek the help of the shopping guide).

Six. When a customer asks a question (indicating that the customer needs help or an introduction).

With the principles in place and the timing right, the next step is how we approach the customer and close the deal.

1. Approaching the question.

Hello, how can I help you?

This dress is perfect for you!

What size do you wear?

Your vision is so good, this is the latest product of my company to be listed.

2. Introduction to the approach method.

When you see a customer interested in a product, you come forward and introduce the product.

Product introduction:1, characteristics (brand, style, fabric, color) 2, advantages (generous, solemn, fashionable) 3, benefits (comfortable, sweat absorption, cool).

3. Praise the Dharma of Approach.

That is, to praise the customer's appearance, temperament, etc., in the way of "praise", and get close to the customer.

Your bag is special, where did you buy it?

You're in good spirits today.

Children, they look so cute! (for customers with children).

As the saying goes: a good word is warm in three springs; Good words are always loved to hear.

Usually when compliments are appropriate, customers are generally friendly and willing to communicate with you.

Fourth, the model approach method.

Use product demonstrations to show the efficacy of the product, combined with a certain language introduction, to help customers understand the product and understand the product. The best example is for customers to try it on.

1.First grasp the selling point of the product.

2.Grasp the psychology of customers and recognize the type of consumption.

3.Ready to sell, your own state is very critical.

4.If you compliment the customer naturally.

5.How not to make customers bargain.

6.How to close a deal quickly.

7.How to make joint orders (joint sales).

8.How to do sales outside of business hours.

9.How to become old friends with customers.

10.How to sell unsalable money.

A few more excerpts for you:

There are roughly 6 categories of customers:

1.Ego type (does not like to be introduced by others).

2.Like the introduction of shopping guides.

3.Pick up cheap customers.

4.Scheming customers (good at psychological warfare).

5.Bad-tempered customers.

6.Customers who love to listen to good words.

What are the aspects of pre-sales preparation:

1.A sample of the pre-business presentation.

2.Merchandise inspection.

3.Self-image preparation.

4.Mindset adjustment.

5.Language tone preparation.

How to praise customers from the bottom of your heart:

1.Use modal words such as you, hello, please, okay, yes, thank you.

2.Make the compliments seamless.

3.Heartfelt praise.

4.The status is noble, and the words are elevated.

5.The right time to cut into the topic of compliments.

6.Make a parable from man to himself.

7.Learn to praise the things around you.

8.Reducing age, 9The customer is friends with you, which means that the praise is in place.

Then you can ask the customer's size, and then ask her about her usual dressing style, and then praise the other party's temperament, saying that this dress is very good for her **, and her temperament is very good for chatting, this is the chat with the customer.

Some customers don't know what kind of clothes they want to buy when they walk into the shop, you can observe the customer's judgment and boldly guess what type of clothes the customer likes, and push these clothes to the customer.

The shopping guide needs to figure out the customer's psychology, personal preferences, etc., and guide the introduction from these aspects, and the success rate will be relatively high.

It is recommended to read some similar books to improve yourself.

Hello, I have seen your question and am sorting out the answer, please wait a while

First learn to smile, learn to be enthusiastic, and then learn to dress and match, for example, when a customer enters, he can immediately give him a reasonable matching design when he sees this person, which is a connoisseur of selling clothes.

Considerations for communicating with customers:1. Respect customers.

When communicating with customers, it is necessary to respect your customers, which is basic workplace etiquette. Every customer pursues different things, cares about different things, don't determine the identity of customers by the customer's dress, treat every customer with respect, so that you can open the door to success.

2. Pay attention to polite language.

When communicating with customers, you need to be careful about your own politeness. It's also part of workplace etiquette. When you meet an older person, you will be called an uncle or aunt, and when you meet a young man, you will be called a handsome guy, and a woman will be called a beautiful woman, which is conducive to narrowing the distance between you and your customers.

The distance of communication between people is closer, and then the communication is good, so that the scene will not be cold.

First of all, when the guests entered the store, they said that they would welcome the light collar and come in to see if there were any clothes you liked, and then some of them watched the guests walk towards that style of clothes. Introduce him to the benefits of clothes, speaking is the most important tone, so that the guest can hear that your tone can move him to buy your clothes

What type of clothes do you like, let me recommend a few to you.

Is there anything I can do to help you, let's take a look here.

1. Don't see the customer just enter the door, just follow the introduction and start the introduction, so that I will also run;

2. Let the customer see for himself first, during this period you should pay attention to observe him, if he looks at a certain piece of clothing for a little longer, it means that he is interested in that piece, then you can go over and make a brief introduction;

3. If he asks you a question, you introduce it to him carefully, if he doesn't speak, you just stand on the side and wait, don't follow him, wait for him to speak, and then you answer carefully.

Hello, it is a pleasure to serve you and give you the following answer: Hello! I'm excited to see you again!

When it comes to selling clothing, we come across some tough questions that can affect your shopping experience. In order to solve these problems, our service team has made the following recommendations:1

First of all, it is necessary to double-check that the garment selected by the customer meets the size requirements. If there is any non-conformity, the customer should be notified in time to provide a reasonable solution. 2.

Secondly, we should pay attention to customer feedback in a timely manner, respond to complaints in a timely manner, and strive to meet customer needs. 3.Finally, it is necessary to provide customers with comprehensive services, including clothing matching, dressing skills, etc., to enhance the customer's shopping experience.

Finally, I would like to give you some personal tips: service should be customer-centric, put customers first, meet the needs of customers as much as possible, and also pay attention to the quality of their own services to ensure that customers can experience high-quality service. I hope my introduction can help you understand the relevant knowledge of clothing sales, and I wish you a happy shopping!