How do I file a complaint with Postal Savings Bank of China?

1. If you have any comments on some products or services of the bank, you should contact the bank in advance, so that the bank has the opportunity to resolve the complaint as soon as possible. The Postal Savings Bank's complaint** is 95580. When the customer service is just connected to the service**, you must remember the customer service lady's work number, if the customer service is also sluggish, you can continue to call 95580 to complain about the customer service, if you are sluggish, you can threaten them to complain to the banking association.

2. If you believe that the bank has violated the rules, or you are not satisfied with the way the bank handles complaints, you can seek help from the banking regulatory authorities and industry self-regulatory organizations. Although they have limited powers and responsibilities in handling complaints from bank customers, they will do their best to co-ordinate the handling of complaints.

3. If you need to complain to the CBRC, according to the principle of territorial supervision, you should first file a complaint with the local branch of the CBRC. The complaint should be made in writing and give details of the matter and nature of the complaint, the name of the complainant and contact details. Generally speaking, it is inconvenient for the CBRC to accept oral or anonymous complaints.

When handling complaints, the CBRC will keep all complaints confidential and will only disclose the details to the relevant banks in the course of handling the complaints. Upon receipt of a written complaint, the CBRC will handle the complaint with the bank concerned and request the bank to promptly investigate and reply directly to the complainant. If the complaint is significant, the CBRC will also require the bank to provide a detailed explanation and response to the complaint.

4. However, it should be reminded that the CBRC cannot directly intervene in complaints that only involve the charges or quality of bank services, the bank's business decisions or investment performance, etc., but it can urge the bank to promptly and thoroughly investigate and resolve customer complaints. It should be clear to the complainant that the CBRC has no power to determine whether the complaint is reasonable or to order the bank to satisfy the complainant's demands, and in particular, it cannot order the bank to compensate the complainant.

5. If the complaint involves prudential supervision matters such as violations of laws and regulations by banks, the CBRC will take corresponding regulatory measures to ascertain the facts and require the bank to take remedial measures as necessary. However, no matter what measures the CBRC takes against the banks, it will not change the fact that the CBRC has no authority to order the banks to compensate the complainants.

This is a very simple truth, I don't know what you did at the Postal Savings Bank of China, what did they do wrong? If you are not satisfied, then you can find a lawyer, understand what happened, and make it clear to him, lawyer Jiao, help you go to the court to sue, if the bank can help you solve the problem, they will definitely deal with it, because the Postal Savings Bank of China is a state-run bank, they have their own rules and regulations and some rules for depositors. If there is a mistake that has caused you losses, they will definitely actively compensate, and if it does not achieve the effect that you are satisfied with, then you can go to the court to sue.

Do you want to complain about the Postal Savings Bank of China because of the bad attitude of the staff? Or did the business do you wrong? You have to have a clear reason, just go directly to the leader in the industry, directly find the leader in the industry to guide the reaction, and directly find the leader in the industry to reflect, there is nothing that cannot be solved.

Hello, glad to answer for you! 1. If you complain about the Postal Savings Bank, you can call the customer service of the Postal Savings Bank at **95580 to complain. 2. You can complain to their superior bank or the People's Bank of China, the Banking and Insurance Regulatory Commission and other regulatory authorities.

3. Call consumer service** to make a complaint, and provide the work number of the bank and staff who need to complain. 4. Through various news ****. Newspapers, television, WeChat, Weibo, etc.**

First of all, you must control your emotions at the scene, do not have rough behavior, remember the teller's work number, and actively collect evidence;Call Postal Savings Customer Service**: 95580, select manual service to complain, at this time, you need to remember the work number of manual customer service, in case the customer service is also perfunctory;