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Hello, first of all, thank you for your support to China Telecom. According to your description, it may be a problem with your mobile phone system, you can restart your mobile phone, if it still doesn't work, you can restore the mobile phone to factory settings or take the purchase voucher to the local Samsung mobile phone after-sales service point and ask the staff to help you deal with it.
If you need to check bills, pay phone bills, and buy mobile phones, please log in to the online business hall of Anhui Telecom. Have a great day!
Hope mine is helpful to you and can get yours!
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Dear users, hello. In this case, there should be some problems with your love machine. It is recommended that you do not operate it yourself (so as not to inconvenience your future use and warranty).
This will bring a lot of help to your future use, and also enable you to better operate your love machine. I hope you will consider my opinion. Thank you.
Hope mine can get yours.
If you need to buy a telecom mobile phone, you can log in to China Telecom Guangdong mobile phone**, many ** mobile phone discounts, contract plans and more valuable phone bills. If you want to know more, welcome to Guangdong Telecom Mobile **Know Enterprise Platform or China Telecom Guangdong Mobile ** to ask questions, and there will be more professional customer service to answer for you.
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Take a look at the phone settings, there is a talk time setting in it.
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There's no way to set this.,You can go to Samsung's official ** to take a look.。
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Mine is the telecom version,
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Hello: Based on the situation you described, it is recommended that you:
1.Check whether the phone is up to date** A third-party software is installed, it may be that the software is incompatible with the phone to cause this phenomenon, it is recommended that you try to uninstall it (Settings - More - Application Manager - Select ** - Uninstall);
2.If it does not return to normal, it is recommended that you back up your phone data (**book, SMS, multi** files, etc.) and restore factory settings (Settings - Account - Reset - Factory Reset);
3.If the problem still exists, it may be a problem with the mobile phone system software, it is recommended that you bring the mobile phone three packs certificate, and send the mobile phone to the nearest Samsung service center for testing, please visit the specific service center address.
I hope it can help you and I wish you a happy life!
Welcome to Samsung's Digital Services platform.
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1. Turn off the phone and restart.
2. Check if your phone has a call bill.
3. Check if the machine is in airplane mode, operation: Settings - My Equipment - Sound - Scenario mode - Normal Driving Meeting Outdoor Silent Airplane mode - select "Normal".
4. If you still can't dial **, it is recommended to go to Settings - Connections - More Settings - Mobile Network - Network Operator - Search Network - Select the corresponding available network, and then turn off the machine again and restart.
5. If the problem is still not solved, please take out the SIM card and wipe the SIM card chip with an eraser to rule out whether it is caused by poor SIM card contact.
6. If you still can't connect**, please change to another SIM card to rule out whether it is a SIM card.
If the above methods are still invalid, please bring the purchase invoice, three guarantees voucher and the machine to the Samsung service center for inspection.
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Hello dear Samsung users:
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Will it be accidentally set by you.
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Hello: According to your description, you can try:
1.Restart the hand sanitizer to check if there is a signal on your phone (so that your phone can search and register again)2Use an eraser to clean the metal contacts of the SIM card (whether it is a SIM card with poor contact)3Try to replace a ** card.
4.Back up your phone data (**book, text messages, **, etc.), factory reset your phone.
If the problem persists, it is recommended that you send your phone to the nearest Samsung service center for testing and repair.
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The common causes and solutions for phone not receiving calls** are as follows:
1. Check whether the mobile phone is in arrears and shut down, and it is recommended to pay and recharge;
2. Check whether the phone is set to call forwarding, turn on airplane mode, call restrictions, etc., and it is recommended to try again after canceling;
3. Check whether the function or signal of the mobile phone is normal, it is recommended to try again after changing the mobile phone or location;
4. Try to restart or change the phone to see if it can receive calls**;
5. Bring the mobile phone card to the local business hall for testing or replacement of the mobile phone card.
If it still can't be used normally after excluding the above reasons, you can click for feedback, and we will check and deal with it as soon as possible.
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Parallel mobile phones need to be flashed. Unlock the network lock.
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It may be that there is a problem with the SIM card.
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If the call sound is distorted or no sound on your mobile phone, we recommend that you do the following:
1.Turn off your phone and restart it.
2.Change another contact to dial** try.
3.Try to change the SIM card.
If the problem persists, please bring the purchase invoice, repair card and machine to the Samsung service center for professional after-sales engineers to help test.
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There is no signal on mobile phones because the signal will be affected by various factors such as terrain, landform, and tall buildings during the propagation process, and if you are in a relatively closed place, the signal will be affected. Here's how to deal with it:
1.Turn the phone back on and off and try again;
2.Swap the SIM card to a family member's or friend's phone and try again;
3.Check to see if other Unicom users around you have a signal;
If there is no signal, you can contact human customer service for feedback.
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Brush the official five-piece set first, and you can solve it by flashing your backup EFS from the new one.
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How to deal with the phone can't receive calls normally:
1. Check the status of the mobile phone to see if it is down;
2. If there is a signal that cannot be answered normally**, it is recommended to check whether to set up call forwarding or airplane mode;
3. If there is no signal, you can first ask the surrounding people if they also have this situation, if there is also this situation, it may be that the network signal in your location is abnormal, you can contact the local 10086 feedback;
If there is no such situation in the surrounding people, it is recommended to change the mobile phone to test, if the mobile phone can be used normally, it is a problem with the mobile phone, it is recommended to check the mobile phone settings;
If you can't use your phone normally, it is recommended to go to the business hall to change your card.
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If there is a sudden no sound when talking on Samsung S4 mobile phone, it is recommended to:
1.It may be caused by an unstable network signal, so it is recommended to move to another location such as a window to check whether there is any sound when the call continues.
2.Turn off your phone and restart it.
3.Take out the SIM card and reinsert it.
4.Try to change another SIM card (rule out whether it is a SIM card).
5.If the problem occurs frequently, check if your phone has a firmware system push notification, and if so, upgrade your phone to the latest version.
If the problem persists, please bring the purchase invoice, warranty card and machine to the Samsung service center for inspection.
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Hello dear Samsung users:
According to your description, if your phone's earpiece is silent, it is recommended that you try the following:
1.Press the volume up button during a call to increase the volume of the handset.
2.Try to power on and off again.
3.Try different contacts, whether they are all so, rule out whether the other party's phone problem is 4Test after replacing the SIM card.
5.Test after updating the system version of the mobile phone.
6.Back up your phone's data (**thin, SMS, multi**data, etc.), and try to restore your phone to factory settings.
Hello dear Samsung users:
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