Refund issues at train stations!!!!

Generally speaking, you can get a refund as long as it is before you start the car.

About refunds. 1. At the departure station, when you have not yet boarded the train, you will be refunded the full ticket price (including the reserved ticket). However, direct express tickets and new air-conditioned buses must be issued at least 2 hours before departure. For group travelers, the application must be made at least 6 hours prior to departure.

2. Due to illness (including accompanying passengers), within the validity period of the ticket, if there is a certificate from a medical unit or confirmed by the station, the full ticket fare will be refunded at the departure station, and the difference between the fare collected and the ticket price of the section taken will be refunded at the intermediate station.

3. Tickets cannot be refunded at intermediate stations. However, under special circumstances, when the ticket or expedited ticket can arrive at the station within the validity period, the difference between the fare collected and the price of the ticket for the section taken will be refunded with the consent of the station. Direct express tickets, sleeper tickets are non-refundable.

When riding in a new air-conditioned vehicle, the increased fare of the ticket is non-refundable.

IV. When refunding a ticket with an X stamp, the baggage change procedures shall be entered first. If the passenger refunds the ticket due to the responsibility of the railway, it shall be handled in accordance with the following provisions and no refund fee will be charged;

1. At the departure station and before the train starts, the full fare will be refunded, but no later than 6 hours after the start of the train.

2. At intermediate stations, the difference between the fare collected and the fare of the (used) section will be refunded, and the full fare will be refunded if the section has been ridden if the minimum mileage is less, and the minimum mileage will be calculated if the unused (unused) section is less than the minimum mileage.

From January 1, 2006, the railway department has revised the refund fee, which will be calculated according to the refundable fare, every 10 yuan (less than 10 yuan is calculated as 10 yuan), and the charging standard is 2 yuan, and the fee standard is calculated according to the face value of each ticket, and the charging standard is 20% (rounded to yuan).

For example, a train ticket with a ticket cost 52 yuan will now have a refund fee of 12 yuan, while after the implementation of the new regulations, it will be 10 yuan.

Special regulations during the Spring Festival travel period: Refund procedures should be 6 hours before departure!

Refund Policy. 1. When a passenger requests a refund, the refund fee shall be charged in accordance with the following provisions:

1) Passenger refunds must be made at the station where the ticket was purchased or at the station where the ticket was issued.

2) The full fare will be refunded before the departure station, and the ticket will not be refunded after the train starts.

Refund fee calculation: The refund fee is charged at a handling fee of 20 per ticket price, rounded to the nearest dollar.

6 hours before driving during the Spring Festival, the car should be able to return if it is driven now.

Tickets bought at the train station can be refunded online.

Passengers who have received the reimbursement voucher or purchased an e-ticket in cash can apply for a refund at the railway 12306** (including the mobile phone client) in advance (the specific handling process is operated according to the ** prompts), and within 180 days from the date of processing, go to the window branch of the railway station with the original ID card used to purchase the ticket to go through the refund procedures.

If the fare is paid in cash, the refund will remain in cash; If the ticket is paid electronically, it will be refunded to the payment account used by the passenger when purchasing the ticket, and the reimbursement voucher that has been received shall be returned to the taxi at the same time. Passengers should keep the reimbursement voucher properly, if it is lost, defaced, incomplete or so on, the railway department will not be able to refund the payment.

Refund fee rules

If the refund is made more than 8 days (inclusive) before departure, no refund fee will be charged; 5% of the fare will be charged if the departure time is more than 48 hours before the departure time of the station on the ticket, 10% of the fare if it is more than 24 hours but less than 48 hours, and 20% of the fare if it is less than 24 hours.

If you change or change your arrival to another train more than 8 days before the start of the train within 48 hours and 8 days before the start of the flight, and the refund is made 8 days before the start of the flight, a 5% refund fee will still be charged. When changing a ticket or "changing to a station", if the fare of the new ticket is lower than the original ticket, the difference will be refunded, and the refund fee will be charged for the difference and the current refund fee standard will be implemented.

I think it is possible to implement a 100% refund.

In addition, refunds can be made online, and refunds can also be made at that time.

If the ticket is refunded, no refund fee will be charged more than 8 days before the departure time of the station on the ticket; If the departure time is more than 48 hours but less than 8 days, the refund fee will be calculated at 5% of the face value**; If the departure time is more than 24 hours but less than 48 hours before departure, the refund fee will be calculated at 10% of the face value**; If the departure time is less than 24 hours before departure, the refund fee will be calculated at 20% of the face value**.

If the ticket is refunded more than 8 days (inclusive) before the departure of the ticket, no refund fee will be charged: after the customer has booked the train ticket, the refund fee will be charged 8 days before the departure of the train, and the loss will be 0;

More than 48 hours before the departure time of the station on the ticket, according to the fare 5: 48 hours to 8 days before the train starts, the refund fee will be charged according to 5% of the fare (if a train ticket ** loses which 500, the calculation method is 500 * loss))

More than 24 hours but less than 48 hours according to the fare 10: the train running time is within 24 hours to 48 hours, according to 10% of the fare code refund fee (if a train ticket **500, the calculation method is 500 * loss)).

20% of the fare for less than 24 hours: 20% of the fare will be charged within 24 hours before the train departs (if a train ticket** is 500, the calculation method is 500*loss).

Implement e-ticket business, only provide itinerary information sheets, and do not provide paper train tickets. After purchasing the ticket, the passenger can verify the entry into the station with the valid ID used when purchasing the ticket. If you need to be reimbursed, you can print the reimbursement voucher.

Legal analysis: No refund fee will be charged for refunds made more than 15 days (exclusive) before departure. If the ticket is on the side of the ticket more than 48 hours before the departure of the station, a refund fee of 5% of the fare will be charged; If the ticket is more than 24 hours but less than 48 hours before departure, a refund fee of 10% of the fare will be charged when the ticket is refunded; If the ticket is less than 24 hours before departure, a refund fee of 20% of the fare will be charged.

Legal basis: Railway Law of the People's Republic of China

Article 25 The passenger fare rate and the freight rate of goods and baggage of the railway shall be guided or fixed, and the market adjustment price shall be implemented in the field of competition. The pricing authority and specific scope of application of the guide price and pricing are based on the pricing catalog of ** and local **. The charging items and charging standards for railway passenger and cargo transportation miscellaneous charges, as well as the railway parcel freight rate, shall be independently formulated by railway transport enterprises.

Article 26 Railway fares for passengers, tariffs for goods, parcels and luggage, and miscellaneous charges for passengers and cargo transportation shall be announced. Those that have not been announced must not be implemented.

When a passenger requests a refund, he/she shall go to the station before the departure time specified on the ticket, refund the full fare, and collect the refund fee. Under special circumstances, with the consent of the stationmaster of the station where the ticket is purchased or the station on which the ticket is taken, it can be handled within 2 hours after the departure. Group travelers should travel no later than 48 hours before departure.

If the original ticket was purchased in cash, the refund shall be refunded in cash. If the original ticket is purchased with a bank card (including the purchase of tickets in **), the refund amount shall be refunded to the bank card used for the original ticket purchase according to the regulations of the issuing bank.

Tickets cannot be refunded after the commencement of travel. However, if you are unable to continue traveling due to injury or illness, the difference between the fare collected and the fare of the section you have taken can be refunded with the passenger transport record issued by the train, and the refund fee will be charged. If the mileage is less than the minimum mileage, it will be calculated according to the minimum mileage; The same applies to accompanying guests.

When returning a ticket with the "line" stamp, you must first go through the baggage change procedure.

Due to special circumstances, tickets that are changed within 2 hours after departure with the consent of the station manager of the station where the ticket was purchased or the station on which the ticket is taken are not refundable. Platform tickets are non-refundable.

If you have not exchanged for a paper ticket and it is no later than 2 hours before departure, you can apply for it in **;

Within 2 hours before departure, you can only apply at the ticket window installed at the station with a bank POS machine;

If the paper ticket has been exchanged, the paper ticket shall be handled at the ticket window of the station;

After purchasing tickets with the second-generation resident ID card and going through the check-in procedures with the second-generation resident ID card, those who leave the station without boarding the train shall be confirmed by the station and handled according to the regulations;

If the train gets off the train due to injury, illness or the carrier's responsibility, it shall be handled at the station where you get off according to the regulations with the passenger transport record issued by the conductor.

First, if you buy a ticket at the window, then it will be troublesome to refund the ticket, you must go to the departure station where you bought the train ticket, and only then can you refund it, I just refunded the ticket.

Second, it's much easier if you buy, 1Log in to your registered name, enter "My 12306", check your order, there is a button below to refund the ticket, click "Refund", you can get the money, the money will be credited to your bank card within a week, or it can be received on the same day. 2.

When logging in, enter your username and password, and there will be a refund login below, click Refund directly, and you can get a refund by entering.

Just a few days in advance, 20% of the handling fee will be refunded.

It is inevitable to encounter changes and refunds when traveling, but many people do not particularly understand the related issues of train ticket refunds, such as how much is the handling fee for refunds, whether there is a specified time for refunds, whether you can refund if you miss the train, etc., let's take a look.

The latest within two hours after the departure of the station and the departure station are returned.

New rules for train ticket refunds.

1.If the passenger applies for a refund 15 days in advance, he does not need to pay the refund fee;

2.If the refund is made within 15 days and more than 48 hours before the departure time, 5% of the fare will be charged;

3.Between 24 hours and 48 hours before departure, 10% of the fare will be charged;

4.Within 24 hours of departure, 20% of the fare will still be charged.

Remember to take the answer.