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Hello dear, happy to serve you, if you need to complain about the decoration company, you can complain to the following departments:1Construction Engineering Quality Supervision Agency:
If you find that the decoration company has violated the rules in the construction process, you can file a complaint with the local construction project quality supervision agency. 2.Administration for Industry and Commerce:
If the decoration company has fraud, false publicity and other behaviors in terms of contract signing and charging, it can complain to the local administrative department for industry and commerce. 3.Consumers' Association:
If you are a consumer, you can complain to the local consumer association about the service quality and service attitude of the renovation company. 4.Legal Department:
If the decoration company's behavior is suspected of violating the law or infringing on your legitimate rights and interests, you can file a complaint or lawsuit with the local public security organ or people's court. When making a complaint, it is recommended that you provide detailed evidence and information, such as the contract, construction progress, fee details, etc., so that the relevant departments can better handle the complaint.
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Renovation complaints can be lodged with property management, neighborhood committees or urban construction departments. If it is serious, the property management department of the local construction administrative department complains. If the house you buy is finely decorated, you can first complain to the real estate company, and if the real estate company does not solve the problem, you can complain to the property management department.
If the owner finds someone to decorate the house by himself, he can first defend his rights with the decoration company, and if the decoration company does not solve the problem, he can complain to the property management department. The law stipulates that if the property management unit finds that the decorator or decoration enterprise has violated the provisions and does not report to the relevant departments in a timely manner, the real estate administrative department shall give a warning and may impose a fine of 2 to 3 times the decoration management service fee agreed in the decoration management service agreement.
Administrative Measures for Residential Interior Decoration and Decoration
Article 39.
Without the approval of the competent administrative department of urban planning, in the interior decoration activities of residential buildings, structures, or unauthorized changes to the façade of the residence, on the non-load-bearing exterior wall doors and windows, by the competent administrative department of urban planning in accordance with the provisions of the urban planning law and relevant laws and regulations. Article 40.
Decorator or decoration enterprise in violation of the "construction project quality management regulations", by the construction administrative department in accordance with the relevant provisions of the punishment.
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Which department to find for a complaint about the renovation company? What is the basic process of a renovation complaint? As a novice decorator, you may not know much about this. But don't worry, let me reveal the answers for you one by one.
To file a complaint against a renovation company, you can take a complaint to the courts, arbitration institutions or consumer associations. Of course, before deciding to complain about the renovation, the parties must collect and have more evidence in their favor. Alternatively, you can call 12315 or your local **give**.
The basic process of a renovation complaint.
1. First of all, you need to negotiate with customer service. In general, decoration companies of a certain size have customer departments that are responsible for receiving customer complaints. If the renovation company has something that makes you feel dissatisfied during construction, you can call customer service directly**.
In this way, after the customer service staff will register and file the owner, they will be forwarded to the relevant departments for processing, and follow up in the follow-up work.
2. Secondly, if the attitude of the customer service is bad and deliberately does not solve the problem for the owner, then you can report to the superior, or directly to the company's legal person or manager to respond and deal with the problem.
3. Of course, in addition to that, you can also pass **to**. For example, complain to the relevant ** and **, so that the decoration company will be forced to make concessions due to social pressure.
4. Finally, if the above methods cannot solve the problem, then the owner can only file a lawsuit with the local arbitration or court, so as to safeguard the legitimate rights and interests of the decoration owner.
How to complain about the delay in the construction period, the decoration company is bored.
1. If it is a regular decoration company, it will definitely contain after-sales service or complaint window, after all, no one wants to affect the brand effect because of word of mouth, so there will be a complaint window, and then implement the situation.
Summary: After reading the above introduction, I believe you have a further understanding of which department to find for the complaint decoration company. If you need to know more about it, please continue to ******, and more exciting content will be presented to you in the future.
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Which department to find for the decoration company to complain, you can find the decoration company, home furnishing store or the industrial and commercial consumer committee.
1. Decoration company.
If there is a problem with the quality of decoration, you can find a decoration company or decoration supervisor to deal with it, if it is a decoration company, you can directly complain to the company headquarters, at this time, the headquarters will find the relevant person in charge to solve it in order to pay attention to word of mouth and reputation.
2. Home furnishing stores.
If there is a quality problem in the home, you can directly complain to the home furnishing store, and many well-known home furnishing stores provide "advance compensation" service, if there is a quality problem, the seller will pay first, and communicate with the brand to help the consumer let the Pai solve the problem.
3. Industry and Commerce Consumer Council.
You can complain to the Industrial and Commercial Consumer Council, but the Industrial and Commercial Consumer Council is not the competent department for decoration, and can only play a mediating role, and does not have coercive force, and if the decoration company is unwilling to cooperate, it is difficult to bring the decoration company to justice.
Complain about what the renovation company plays.
What to do to complain about the decoration company, you can call 12315 Industrial and Commercial Bureau to complain.
1. Consumer associations.
When consumers encounter problems in the process of renovation and fail to communicate with the decoration company, we can complain to the Consumer Association and call the Consumer Association at 12315** for help.
2. Industry associations.
When consumers encounter decoration disputes, complaining to the decoration industry association is also a more effective way to solve the problem. Most industry associations have a consultation and complaint department to open up a special complaint department. (You can check your complaint according to your city.) )
3. Supervision.
When multi-party mediation fails, it can also take the form of complaining to ** and breaking the news. Some regular merchants are worried that bad behavior will be publicized, and are willing to actively cooperate to solve the problem.
4. Legal means.
When it is impossible to protect their rights and interests by various means, consumers can only resort to appeal to the court to demand compensation from the decoration company or merchant for the infringement. Once it is determined that the fault of the enterprise is made, the court judgment is legally mandatory, and the enterprise must also be held liable.
5. Third-party decoration supervision.
In order to avoid decoration disputes, consumers can also ask a third-party decoration supervisor in advance to prevent problems before they occur, such as Fujian Xiaotian dog decoration supervision specializing in Tan Sanye envy, loyalty, ingenuity is your best choice.
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If you want to complain about the service quality or business behavior of the decoration company, you can complain to the following institutions:1Market Supervision and Administration Department:
The market supervision and management department is responsible for supervising and managing the market operation of the institution, if the decoration company has violations of laws and regulations, you can complain to the local market supervision and management department. 2.Housing and Haochang Urban and Rural Development Department:
The housing and urban-rural development department is the agency responsible for supervising and managing housing construction and renovation projects, and if there is a problem with the construction quality of the renovation company, it can complain to the local housing and urban-rural development department. 3.Consumers' Association:
The Consumer Association is an organization that protects the rights and interests of consumers, and can file a complaint with the local consumer association. 4.Ministry of Commerce and Industry:
The industrial and commercial department is responsible for the registration of enterprises, business licenses and market supervision and management of the institution, if the decoration company has false publicity, fraud and other illegal acts, you can complain to the local industrial and commercial department. When making a complaint, it is recommended that you provide detailed evidence materials, such as contracts, payment vouchers, construction **, acceptance reports, etc., so that the relevant departments can verify and deal with them. At the same time, it can also attract the attention and attention of the public through **** and other ways, and urge relevant departments to take effective measures to solve the problem.
Hope the above information is helpful to you
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Hello, dear, I'm honored to answer for you! Renovation complaints can be lodged with a number of departments, including consumer associations, industry associations, industrial and commercial bureaus, courts, etc. Among them, consumer associations and industry associations are the more common channels for complaints.
Consumer associations can provide complaint and consulting services to mediate disputes; Industry associations can conduct initial identification of problems and help coordinate solutions to problems. If the decoration company is a member of an association, you can complain to the association, and some companies will take into account the reputation of the industry and will actively cooperate. However, it should be noted that before filing a complaint, you need to collect and have more evidence in your favor.
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