-
If your phone can't send and receive text messages, it is recommended that you:
1.Check if your phone bill is sufficient.
2.Move location attempts, which may be related to the signal in your location.
3.Check whether the message center number is entered correctly: Info - Menu key - Settings - SMS settings - Message center - Set the information center number (please contact the local network operator for the information center number, the telecom card does not have the information center number setting).
4.Please see if you want to set up a blacklist, set - click [Call Message Block] - click [Message Block], select [Block Registered Numbers and Phrases] - click [Message Block List] to delete the numbers inside.
5.It is recommended to turn off the maximum number of SMS recipients.
6.Whether or not you install third-party communication software, it may receive text messages on your behalf, so it is recommended to uninstall it.
7.Try to change to another SIM card, shut down and restart the observation.
8.Back up important data, factory reset, operation method: Settings - Reset Privacy - Factory Reset.
If the problem persists, it is recommended that you bring the purchase invoice and warranty card and send the phone to the nearest Samsung service center for testing.
-
You may not receive an SMS or verification code for the following reasons:
1. You can check whether the mailbox is full, and if so, please delete part of the information;
2. If you still can't receive it after deletion, you can change the phone or change the card to test whether it is a hardware factor;
3. After ruling out the above reasons, you can try to test whether it can be received at another location to see if it is the cause of weak local signal.
-
If the mobile phone cannot send SMS, you can troubleshoot the problem according to the following conditions:
Situation 1] The short message center number is set incorrectly, please reset the correct short message center number, due to different mobile phone models, the setting path is also different, it is recommended to check the mobile phone instruction manual to understand.
Situation 2] If there is no signal or the signal is relatively poor, you can go to a place with a strong signal for testing.
Situation 3] If the SMS sending function is turned off on the mobile phone, you can turn on the SMS function and try again.
Situation 4] If you are included in the SMS blacklist, you need to go to the business hall to remove the blacklist status before you can use it normally.
Situation 5] The balance of the number is insufficient, you can pay the fee and recharge and try again.
Situation 6] There is a problem with the mobile phone, and the test can be replaced.
If it still can't be used normally after excluding the above reasons, you can click for feedback, and we will check and deal with it as soon as possible.
-
Hello dear Samsung users:
Samsung knows that we will provide you with high-quality solutions and answer your questions attentively, and hope to get your satisfactory evaluation.
-
Here's how to deal with your phone not being able to send text messages:
1. You can change your mobile phone to see if you can send and receive text messages;
2. If you can send and receive text messages, it is recommended that you insert the card into your mobile phone again and send a text message to yourself to check if you can receive it;
3. If not, it is recommended that you check whether there is a problem with the SIM card;
4. Check whether the SMS center number is set correctly;
5. Bring the mobile phone card to the local business hall for testing or replacement of the mobile phone card.
-
You may not receive an SMS or verification code for the following reasons:
1. You can check whether the mailbox is full, if so, please delete part of the information;
2. If you still can't receive it after deletion, you can change the phone or change the card to test whether it is a hardware factor;
3. After ruling out the above reasons, you can try to test whether it can be received at other locations to see if it is the cause of weak local signal.
-
1.Shut down and restart the device to check whether the local network signal is stable.
2.Determine the SMS center number: SMS - Menu key - Settings - SMS center number (setting in G network mobile phone).
3.If not, it is recommended that you send your phone to the nearest Samsung service center for testing, and the specific service center address please visit:
-
Here's how to deal with your phone not being able to send text messages:
1. You can change your mobile phone to see if you can send and receive text messages;
2. If you can send and receive text messages, it is recommended that you insert the card into your mobile phone again and send a text message to yourself to check if you can receive it;
3. If not, it is recommended that you check whether there is a problem with the SIM card;
4. Check whether the SMS center number is set correctly;
5. Bring the mobile phone card to the local business hall for testing or replacement of the mobile phone card.
-
Here's how to deal with your phone not being able to send text messages:
1.You can change your phone to see if you can send and receive text messages.
2.If you can send and receive text messages, it is recommended that you insert the card into your mobile phone again and send a text message to yourself to check if you can receive it.
3.If not, it is recommended that you check if there is a problem with the SIM card;
4.Check whether the SMS center number is set correctly.
5.Bring the mobile phone card to the local business office to test or replace the mobile phone card.
-
Hello and welcome to the Samsung Digital Services platform.
-
Hello: According to your description, if your phone can't send text messages, please try the following if it doesn't turn on:
1.Turn off your phone and restart it.
2.Check to see if the dashboard number is incorrect. Operation: Info - Menu Key - Settings - Message Center - Enter the correct SMS center number (please contact your local network operator for the message center number).
3.Try to change to another location to check if it is related to the status of the surrounding network.
4.If you still can't send text messages, try a different SIM card.
5.Back up your phone's data (first honor book, text messages, **, etc.), and restore your phone to factory settings (Settings - Account - Reset - Factory Reset).
If the problem persists, please bring the purchase receipt, repair card and device to the Samsung service center for inspection.
Welcome to Samsung's Digital Services platform.
-
Restart it and try it.,I just can't send it on my phone.,The program runs very weird.,It's normal to restart it.。
The first type: use another mobile phone to hit your own **, see if you can enter the system, if you can, then enter the settings window, remove the automatic lock screen, and then set it again. >>>More
Hello, first of all, thank you for your support to China Telecom. A single card can only use one card, and a dual card can use two cards. You can go to Anhui Telecom online business hall to buy, Samsung Galaxy S4 (i959) the most fun mobile phone! >>>More
Dear Samsung users, S4 series mobile phones include i9500, i9502, i9508, i959, i9507v, i9508v, where: 1 >>>More
If the Samsung S4 mobile phone screen is damaged, it is generally recommended to send the mobile phone to the nearest service center for testing and processing, in order for your mobile phone to get professional and ensure that the use of ** accessories for repair, it is recommended that you bring the purchase invoice, repair card and mobile phone to the local Samsung service center, and the engineer will test the machine for you. >>>More
Dear Samsung users: According to your description, if your S4 series mobile phone has been upgraded to Android and above operating systems, please try: Settings - More - Application Manager - Select a program - Move to SD card (if this option is not available, this function is not supported) Note: >>>More