How to complain about a lost item and a bad attitude 5

I really realized that Wuxi Huitong is so garbage, the staff is also super garbage, called many times ** to ask when the documents will be delivered, they are not multiplying I said that they will be delivered tomorrow, that is, they are on vacation, and finally in the fight **, they can not find the address to return it, harm my documents let them delay 5 days, and finally passed the validity of the processing time. It's really infuriating, so here I remind the masses to keep their eyes open and choose a real express company, and don't choose a garbage and irresponsible company like Huitong.

This is normal, I bought the Hongdu electric car at that time to the next afternoon to break down, looking for sales no matter, and then I looked for the industry, people don't care at all, I sat there for nearly an hour, the woman on duty has been playing ** go to the back door for the daughter to go to college, ignore me at all!

Later, I really had no choice, I found a TV station, and after the TV station people told the sales, the sales came to fix it.

Later, the tram was sold for 150 yuan, and when I bought it, it was 2950. After riding for a year and a half, the repair cost is almost 1,000 yuan!

So it's not as it says, admit bad luck, no, it's better for you to give the TV station a ** estimate, but you have to have that kind of program there!!

I'm Nanyang's!

Huitong is really bad, send a courier to inform the other party in the future, don't go Huitong!

Normal - don't you know Overlord Express -

Huitong ranked second-

But these guys—I'll just ask how to get them—

Where are their specific addresses-

They didn't tell me for 5 minutes

Ask me what I want to do-

A bunch of cowards - rub.

Osama bin Laden! Come.

Help me extinguish Huitong.

I want their company to finish!!

Call the General Post Office directly at 11185 to make a complaint.

If there is no insurance, it should be 10 times the postage of the postage to compensate, if the insurance is according to the actual value of the item compensation, if the value of the item is not large, the general courier company will deal with it within a week, after all, the status of the General Post Office is there, you only need to call the courier company's **, said to call 11185 complaints, will generally deal with it for you as soon as possible.

According to the provisions of the "Measures for the Administration of the Express Market", if there is an agreement between the express service organization and the user on the compensation standard for the loss and damage of the express mail, it shall be agreed, and if there is no agreement, the following principles may be implemented.

1. The compensation for the loss of express mail shall mainly include:

1) The service fee should be exempted (excluding additional fees such as insurance price).

2) For the purchase of insured express mail, the express service organization will compensate according to the insured amount.

3) For the express mail that has not purchased the insured price, compensation shall be made in accordance with the provisions of the Contract Law and other relevant laws and regulations.

Usually, when you shop online or mail express mail, there will be all kinds of problems, and many problems that cannot be solved need to be solved by us taking the initiative to solve, so Xiao Cong here teaches you how to complain about Yunda Express.

Express loss for the loss of uninsured mail loss, damage or lack of internal parts, according to the actual loss compensation, but the maximum compensation amount does not exceed 3 times of the charged fee. **If the letter is lost or damaged, compensation shall be made at three times the fee charged. As an important part of the postal industry, the express delivery industry has the characteristics of driving a wide range of industries, absorbing a large number of employees, high economic added value, and significant technical characteristics.

It integrates various functions such as information transmission, goods delivery, capital circulation and cultural communication, and is an irreplaceable basic industry in modern society.

You can make a complaint in the following ways: 1. Call ** to the local express regional manager to complain.

2. Call the customer service complaint of the corresponding express headquarters.

3. Go to the "2 post offices of the country to complain**" to complain, and it is the boss of all express delivery and postal services.

4. There is a premise for complaining at the State Post Bureau: you have complained to the enterprise, but you have not received a reply within seven days, or you are not satisfied with the reply.

5. EMS customer service**.

8. In the case of a variety of inquiries unsuccessful, please bring the EMS mail details list (sender's deposit) and receipts to the post office where the EMS mail is sent for inquiry.

The courier did not receive the things I bought more than ten days later, and the courier has not received it, so we should pay more attention to it, will there be a problem.

2.Check the logistics information according to your own tracking number, check the logistics information from the Internet to see where the package is. Look at the mail is halfway through.

3.Call the courier according to the information found, call the courier and ask them to check what is going on.

4.Waiting for the express delivery results will definitely say that they will check it, let you wait for their news, then wait a little longer, to see how they did not receive the courier bought more than ten days later, the courier has not received it, then you have to pay more attention, will there be a problem.

2.Check the logistics information according to your own tracking number, check the logistics information from the Internet to see where the package is. Look at the mail is halfway through.

3.Call the courier according to the information found, call the courier and ask them to check what is going on.

4.Wait for the courier to turn out the courier will definitely say that they check it and let you wait for their news, then wait and see how they are.

It is most useful to complain to customer service or courier company about the loss of express delivery, and it is normal to compensate for the loss of the item.

The basic process is to contact the outlets or courier companies where you send the parcel first, and find out where to apply for compensation for pure potato compensation, or whether to find the head office or find a contractor, each express is not the same. You can also call the General Post Office directly 11185 to complain, if there is no insurance, it should be 10 times the postage of the mail, if the insurance is according to the actual value of the goods.

Express lost, express delivery late and other issues, the public can directly call the postal industry consumer complaint **12305 or log in to the State Post Bureau to complain** appeal, the State Post Bureau complaint ** page and key also include: post, SF, Shentong, Yuantong, Yunda and other express delivery companies complaints**.

Courier loss compensation standard:

The Measures for the Administration of the Express Market stipulate that the loss of express delivery shall be compensated according to the prior agreement between the two parties. If there is no agreement, there are two ways to compensate:

The sender has insured the price of the express mail (bought the insurance with front insurance), and will be compensated according to the insured amount; If there is no insured price, compensation shall be made in accordance with the relevant provisions of the Postal Law and the Contract Law.

The Postal Law stipulates that if the uninsured mail is lost, damaged or the contents are short, the compensation shall be made according to the actual loss, but the maximum compensation shall not exceed 3 times of the fee charged.

The Contract Law stipulates that if the goods are damaged during transportation, the express company shall compensate the consumer according to the agreement, and if there is no agreement, the market price shall be compensated, that is, it shall be calculated according to the market ** of the place where the goods arrive at the time of delivery or should be delivered.

If the express slippery cong is lost, you can directly find the seller, and the seller will deal with it by himself: reissue or refund. If the seller does not deal with it or is not satisfied with the handling, both parties can ask the official Zhengcha platform to intervene if the communication is not satisfied.

If it is a private mailing package, it is relatively complicated to handle. First of all, the sender needs to provide a mailing slip and valid documents to the local express station for claim processing. If the sender is not satisfied with the result of the courier company's claim processing, or the courier company is unable to compensate according to the prior agreement, it can request judicial intervention.

1. Call ** to the courier company, and say directly: Complain about the loss! The words say: "Please reply to me within two letters, otherwise you will repeat the complaint and bear the consequences!" ”

If they receive a repeat call within 2 hours, the company has a rule: it will be punished!

2. If it has not been resolved within 24 hours and the compensation has not been paid within 7 days, you can directly call 12305 and appeal to the State Post Bureau.

3. Remind everyone that in addition to the ordinary postal express mail is to pay three times the freight, the others must be compensated at the original price regardless of whether they are insured or not!

In the event of express loss, first consult through the official website of the express company** customer service, explain the situation, and see how the other party can solve and solve it. You can also call the courier company's customer service**, consult and seek solutions, if the product is insured, the general courier company will compensate three times the freight for the loss, at this time you should ask the other party to claim the amount of compensation according to the price of the express mail, under normal circumstances, the courier company will accept and apologize.

Summary. Hello, the platform cooperation lawyer is at your service. I'm understanding, please wait.

Hello, the platform cooperation lawyer is at your service. I'm understanding, please wait.

Express loss can negotiate with the express outlets to compensate for nuclear Qiaohuai, if the negotiation fails, you can find the express company headquarters to complain; Secondly, if the two parties still fail to negotiate, they can file a complaint with the local postal administration, and they can also file a complaint with the local consumer association, and if the hail and compensation amount are large, they can also file a lawsuit in the court.

Hello, if you are satisfied with my reply, I hope to give me a thumbs up in the future, your encouragement is the motivation for my reply

If the express mail is lost, the express mail is late, etc., the public can directly call the postal industry consumer complaint **12305 or log in to the State Post Bureau to complain ** key message appeal.

The complaint page of the State Post Bureau also includes complaints from many express delivery companies such as Post, SF, Shentong, Yuantong, and Yunda.

According to the provisions of the "Measures for the Administration of the Kuaiyu Land Delivery Market", which came into force on March 1, 2013, in the process of express service, if the express mail (mail) is delayed, lost, damaged and the internal parts are inconsistent, the enterprise operating the express delivery business shall compensate according to the law in accordance with the agreement with the user. If there is no agreement between the enterprise and the user on the compensation matters, the compensation shall be made according to the insured amount for the purchase of the insured shipment.

Solution:

With the implementation of the "Express Market Management Measures", in terms of compensation, the loss of uninsured express mail is no longer subject to 3 times the postage as the upper limit of compensation, but the provisions on loss compensation in civil laws such as the General Principles of the Civil Law and the Contract Law are applicable. That is, if the parties have agreed on the amount of compensation for the damage or loss of the goods, it shall be calculated according to the market ** of the place where the goods arrive at the time of delivery or should be delivered if there is no agreement or the agreement is not clear.

The complaint page of the State Post Manuscript Dismantling Bureau includes the complaints of various express delivery companies, and you can call ** to make complaints, and if there is an agreement between the express service organization and the user on the compensation standard for the loss and damage of the express mail, it shall be agreed upon, and if there is no agreement, it can be implemented in accordance with the statutory principles.

Hello! If the express mail is lost, the express mail is late, etc., the public can directly call the postal industry consumer complaint **12305 or log in to the State Post Bureau to complain** appeal. From the perspective of the rights and obligations between the sender and the express delivery company and the actual performance in the process of express delivery service, the express delivery service can be regarded as a specific Heqing Bitong relationship, which is a contract in which the sender delivers the express mail to the express delivery company, and the express delivery company delivers the express mail delivered by the sender to a specific recipient as the main content.

When the sender claims compensation for the loss of an express shipment, in the application of law in such cases, the express delivery company will generally advocate that the Postal Law should be applied in accordance with the provisions of the special law taking precedence over the general law, and the restrictive compensation for the uninsured items, while the court also has different views on the application of the Postal Law or the Contract Law in trial practice.