-
This book introduces the five dimensions of speech: speech, communication, persuasion, negotiation, debate, that is, five-dimensional conversation, these five dimensions are holographic in many cases, that is, they are transformed into each other, not only speech is speech, speech is communication at a certain stage, it is negotiation, and so on.
Next, the author explained each dimension with theories and cases, as well as commonly used sentence patterns. I said a lot of things, and I thought about it for a long time, as if I didn't get much, that is, the impression of the five-dimensional technique. I remember some useful little details.
For example: three sentence patterns for buying time:
1. Can you please give me a minute first? No time is guaranteed.
2. Regarding this matter, if you don't give me time, you will be forcing me to lie.
3. It's complicated, do you want to know the details?
In the face of the other party's desire to listen to their conversation, taking the initiative to buy time from the other party is just easy to arouse the other party's curiosity and want to indulge, resulting in creating a kind of "do you want to listen, I don't want to say it yet?" The reversal of defeat into victory. Avoid using words such as "I feel" and "I think" that are too subjective and not professional enough, which will reduce your sense of authority and increase the distrust of others.
There are also examples of bargaining, not a little bit of bargaining, but a one-time bargain. If you don't want to lend money to the other person, don't ask the other person how much to borrow. To comfort others is to understand the pain of the other person, and it is better to have fewer ideas.
It's not your responsibility, but when you're in charge of passing the word, you don't need to say things like "I'm sorry" and "I'm sorry", because the result of the matter is not caused by yourself, you can use "I'm sorry", and then you can accompany the other party, but don't take the initiative to comfort.
-
One thought** turns "I have to" into "I choose".
What you "have to do" in life, with the energy of grievance, dissatisfaction, and resentment, this energy will become the "background color" of your language.
1. Stop: "Must" means that this thing consumes your energy, stop and ask yourself: "Do I really want to continue to do this thing?" There are things you're just used to, it's just "usually". But it must be "normal" if it is not verified;
2. Make trade-offs: If you can give up what you can give up, you can reduce what you need to do, and ask yourself: "Can I do it in a more pleasant way?" ”;
3. Love your choices: "I choose to get up early every day to make breakfast for my family because I care about my family's health. "I choose, I take charge, and I become an adult.
Talking well is not to stuff the other party into the corner, the other party is said to be incomplete, that is not called to speak well, to speak well is that both parties are satisfied, are comfortable, there is a saying in the past Jianghu, called Vientiane to spring, you put everyone happy, this thing is easy to do, I tell you from the heart, communication is 70% emotion, 30% is content, this thing is very difficult to do, but I said, you are very happy.
Think that such a person is not very good, such a person's personality is a bit unapproachable, easy to make people stay away, if your status has reached a certain height, then you can be like this, people who can reach a certain height for a while are the kind of approachable people, don't you see? The bigger the official, the better he speaks, and the smaller the official, the smaller the person is playing the official tone, if you are still a civilian, then you better not be like this, or approachable, so as to give yourself a good popularity, it is easy to have room for rise, people are still kind to everyone, when you can help others, try to help others, so that God will also favor you. >>>More
Speak well = high emotional intelligence.
It's true. Generally, people with low emotional intelligence will try all kinds of ways to improve themselves by hitting others. >>>More
First of all, we can watch more programs of famous hosts in our leisure time. Everyone knows that Wang Han's cultivation is very high, his professional ability is very strong, and his coping ability is also very strong. The point is that he's a good talker, he can make everybody in the room happy, and he's not talking too much. >>>More
First of all, it is necessary to keep a clear head, which is impossible to do in a state of high stress. Secondly, we should adjust our mentality, pay attention to the tone, feel comfortable, and speak naturally and gently.