Which department should be complained about if the heating is not hot?

1. If the heating in the public area is not hot, you can find the property first, and if the property does not care, you can complain directly to the heating company.

2. If the heating of your home is not hot, the general situation of the property is not important, you can call ** to the boiler room or heat exchange station responsible for heating in the area to complain, they can directly assign staff to solve the problem of heating is not hot after receiving the complaint.

3. If the boiler room or heat exchange station cannot solve this problem, then they can call the heating company of their superior to complain, and the heating company will assign a special person to supervise the solution of the problem after receiving the complaint.

4. If the heating company can't solve the problem, then go directly to the local ** heating management office to complain.

Extended Material: What are the reasons why the heating is not hot.

1. Air blockage.

Through observation, it was found that the temperature of some radiators in the home was low, and this phenomenon was mainly due to the presence of air that prevented the circulation of hot water. Therefore, the user only needs to open the exhaust valve at one end of the radiator to exhaust the air inside. If there is a water spray, it means that the air has been discharged, and the exhaust valve can be tightened at this time, and it can be used normally.

2. Insufficient pressure.

If the first method doesn't work, it's also possible that the pressure in the heating pipe isn't enough to circulate the hot water efficiently. At this time, you can find a heating company to add a pressure pump to fully circulate the hot water, so as to achieve the effect of full heating.

3. The direction of the pipeline is wrong.

There is also a possibility that the pipes of the radiator are going in the opposite direction, so that the hot and cold water cannot be automatically convection, resulting in the heating not being hot. This kind of problem requires changing the pipe to an up-in-down out.

4. The filter valve is blocked by impurities.

Often the heating has been used for a long time, and the filter valve on the hot water pipe leading to the home will collect impurities, preventing the hot water from flowing smoothly into the room, and can not be fully dissipated, making the radiator at home not hot enough. For reasons like this, users can only seek after-sales service and let professionals solve it.

If the heating is not hot, you can file a complaint with the heating company. If there is no heat after the formal heating, you can complain to the heating unit. According to the relevant regulations, after receiving the user's complaint, the unit needs to reply within one hour, and then enter the user's home within six hours to measure the temperature, and help it adjust and repair, so that the user can restore the normal heating temperature within 24 hours.

Precautions for the use of heating.

It is necessary to pay attention to the heating period, because the temperature change of the equipment will cause it to expand and shrink the pipes. Therefore, the radiator itself will be displaced, but if its support leg is sealed with a cement seal, then it cannot be displaced, so that the pipe fitting connection point needs to bear a lot of tension, which will cause certain damage to many pipe fittings.

Some people always like to pile up some debris on the heating when using the heating, and some people will add a heating cover to the surface of the heating in order to increase the beauty of the heating. In fact, these practices are not right, it will affect the effect of heating in the indoor convection heat exchange, and thus affect the quality of heating.

If the heating is not hot, you can complain to the heating company, and if the complaint cannot solve the problem, you can complain to the administrative department at a higher level, and if you have not been able to meet the temperature standard, you can apply for a refund.

Answer the complaint heating can find the relevant heating administrative department, if after the complaint, there is still no way to reach a certain temperature, you can also complain to the next level of the heating administrative department.

The main responsibilities of the Office include: participating in the preparation and responsible for organizing the implementation of long-term, short-term and annual implementation plans for central heating;

The municipal and county-level departments in charge of people's housing security shall, in conjunction with relevant departments, review whether the applicant meets the requirements. If the conditions are met, the lease shall be renewed and the lease renewal contract shall be signed.

One. If there is a contract, the heating company can be held liable for breach of contract in accordance with the contract; Two. In general, it should be managed by the construction department, such as the Housing and Urban-Rural Development Commission and the Construction Management Bureau.

If subdivided, it is managed by municipal departments, such as the Public Utilities Bureau. You can also complain directly to the heating company and the thermal power company. Three.

It is recommended to complain to the following units: 1. Administration of heating**.

We have always been icy, to the property to hit **, the property said that it was the problem of the heating company, we were playing ** to ask the heating company, people said that it was the problem of the property, passing the buck to each other, we had no choice, asked the property to return the money, they did not return, what should we do.

Legal analysis: If the heating is not hot, you can complain to the property or heating company, or check the heating contract, and the unit you signed the contract is the unit to complain. If the heating in the public area is not hot, you can find the property first, if the property is not hot, you can directly complain to the heating company; If your own heating is not hot, you can complain to the boiler room or heat exchange station responsible for heating in the area; If the heating company can't handle it, then go directly to the local ** heating management office to complain.

Legal basis: Article 942 of the Civil Code of the People's Republic of China Property service providers shall, in accordance with the agreement and the nature of the use of the property, properly repair, maintain, clean, afforest, operate and manage the common parts of the owners in the property service area, maintain the basic order in the property service area, and take reasonable measures to protect the personal and property safety of the owners.

For violations of laws and regulations related to public security, environmental protection, fire protection and other laws and regulations in the property management service area, the property service provider shall promptly take reasonable measures to stop it, report to the relevant administrative department and assist in handling it.

Legal analysis: If the heating in the public area is not hot, you can find the property first, and if the property does not care, you can complain directly to the heating company. If the heating of your own home is not hot, the property generally does not care, you can call ** to the boiler room or heat exchange station responsible for heating in the area to complain, after receiving the complaint, you can directly assign staff to solve the problem of heating in the household.

Legal basis: "Zhengzhou City Heating and Heat Management Measures".

Article 26 Where the indoor temperature of the heat user does not reach the prescribed standard or the agreed temperature due to the reasons of the heating unit, the heat supply unit shall take measures in a timely manner to ensure that the heating temperature reaches the prescribed standard or the agreed temperature。 In the event of the circumstances specified in the preceding paragraph, the heating unit shall, within 2 months after the end of the previous heating period, go through the refund procedures according to the actual number of days that the specified standard or the agreed temperature has not been reached as confirmed by both parties.

Article 27 If a heat user commits any of the following acts, causing the indoor temperature to not reach the specified standard or the agreed temperature, he or she shall be liable:

1) Changing the structure of the house and affecting the heating effect;

2) Demolishing or altering or blocking indoor heating facilities;

3) Discharging or using heat (water) from heating facilities without authorization;

4) Refusal to cooperate with the heating unit for home inspection and maintenance.

Summary. If there is no heat after the formal heating, the heat can be supplied.

Unit complaints. According to the relevant regulations, after receiving the user's complaint, the unit needs to reply within six hours, and then enter the user's home within six hours.

Measure the temperature and help it adjust and service, so that the user can be in two.

Normal heating temperature will be restored within 14 hours.

The heating is not hot, find what department to complain.

If there is no hot celery after the formal heating, you can complain to the heating unit. According to the relevant regulations, after receiving the user's complaint, the unit needs to reply within six hours, and then enter the user's home within six hours to measure the temperature, and help it adjust and repair, so that the user's cherry blossom shed can return to normal heating temperature within 24 hours.

If the heating company cannot solve the problem, you can find the local heating management department to complain. As for the heating inside individual families in the community, if it is not hot, it is impossible to complain, and you need to pay for it to find professionals to repair and solve it.

You can file a complaint with the local heating authority.

Taking Heilongjiang as an example, according to the "Heilongjiang Provincial Urban Heating Regulations", it is stipulated that:

Article 36 Where the indoor temperature of a residential user is lower than the minimum temperature specified in these Regulations or the temperature agreed in the contract, the user may inform the heating unit。 The heating unit shall conduct on-site temperature measurement within 10 hours from the time it is informed. If the two parties have no objection to the temperature that does not meet the standard, the temperature measurement time and result shall be jointly signed and confirmed, and the heating unit shall take improvement measures within 24 hours.

If the temperature standard is not reached within 48 hours from the time of notification, the heating unit shall refund the standard heat fee for the converted day from the date of receipt of the notice.

If both parties have objections to the temperature that does not meet the standard, the residential user can complain to the heating department. The competent department of heating shall, within 24 hours from the time of the user's complaint, take the method of on-site free measurement to determine the indoor temperature. If the heating unit fails to meet the heating standard due to the reasons of the heating unit, the competent department of heat supply shall order the heating unit to take corrective measures, and if it fails to make corrections within 48 hours from the time of the user's complaint, the heating unit shall refund the heat fee to the user in accordance with the provisions of paragraph 3 of this article on the date of receipt of the user's notification.

If the indoor temperature of the resident is lower than 18 and higher than 16 (including 16), 30% of the user's daily standard heating fee will be refunded on a daily basis; If the room temperature is lower than 16 and higher than 14 (including 14), 50% of the user's daily standard heating fee will be refunded on a daily basis; If the room temperature is lower than 14 degrees, 100% of the user's daily standard heating fee will be refunded on a daily basis. If it is due to the heat source unit, the heating unit shall pay compensation first, and then recover from the heat source unit.

The total amount of heat fee refunded = daily standard heat fee Number of days when the indoor temperature does not meet the standard The proportion of the heat fee refunded if the indoor temperature does not meet the standard.

Daily standard heat fee = total amount of heat fee payable by the user Number of days in the annual heating period.

If the minimum standard of residential heating temperature formulated by the people of the city and county is higher than that specified in these regulations, the responsibility for the failure to meet the heating standards shall be carried out in accordance with the provisions of the people of the city and county.

Non-resident users shall bear the corresponding liability for breach of contract in accordance with the contract.