What is the most basic etiquette for guests in the service industry, and what should be done first?

Updated on society 2024-08-03
3 answers
  1. Anonymous users2024-02-15

    Guests enter the door. First of all, he was welcomed, and then he was asked if he had a reservation and if he didn't. Ask him how many of her meals were! Say hello and take guests to their seats according to their needs!

  2. Anonymous users2024-02-14

    From the perspective of business etiquette, what is the most important thing to receive customers? What should I pay attention to?

    One is "considerate", thinking about the guests everywhere (such as preparing the guests' favorite drinks in the car when the car is received, local and local newspapers, different styles of ** and so on every detail)! The second is "respect", so that the other party feels valued (if you can, the boss will personally greet you at the gate downstairs, etc.).

  3. Anonymous users2024-02-13

    Summary. There are several principles of customer reception etiquette What are the principles of hello, pro, 1 respect principle people are equal, respect for customers, care for customers, not only is not self-inferiority, but a noble workplace etiquette. In particular, customers who speak out of their way should be treated with respect and kindness.

    Friendliness and respect for customers are important principles in dealing with customers. Workplace etiquette is based on respect as the first principle, which is reflected by providing warm and attentive service. 2. Abide by the principle: Workplace etiquette is the norm and norm of behavior in social interactions.

    Customer representatives should practice and consciously comply and execute, and develop good habits. 3. The principle of moderationIn workplace communication, understanding and communication are important conditions for establishing good interpersonal relationships, and we must be good at grasping the scale. When customer representatives provide services to customers, they are not only warm and friendly, respectful of others, courteous reception, but also self-respect, dignified and steady, generous, equal and fair, neither humble nor arrogant; It is necessary to be polite, but also not low-minded; It is both warm and generous, but not frivolous and flattering.

    "Moderation" means mastering the moderation of feelings, manners, and conversation. 4. The principle of self-discipline is to strictly regulate one's words and deeds in accordance with the standards of workplace etiquette. At work, do not be out of line in action, do not lose posture in manners, and do not be rude in words.

    5. The principle of interaction should be polite and reciprocal, and it is rude to come and go.

    There are several principles of customer reception etiquette that are different.

    There are several principles of customer reception etiquette What are the principles of hello, pro, 1 respect principle people are equal, respect for customers, care for customers, not only is not self-inferiority, but a noble workplace etiquette. In particular, customers who speak out of their way should be treated with respect and kindness. Friendliness and respect for customers are important principles in dealing with customers.

    Workplace etiquette is based on respect as the first principle, which is reflected by providing warm and attentive service. 2. Abide by the principle: Workplace etiquette is the norm and norm of behavior in social interactions. Customer representatives should practice and consciously comply and execute, and develop good habits.

    3. The principle of moderationIn workplace communication, understanding and communication are important conditions for establishing good interpersonal relationships. When the customer sedan car representative provides services to customers, it is not only warm and friendly, respectful of others, courteous reception, but also self-esteem and self-love, dignified and steady, generous, reflecting the fairness of flat mold concealment, not humble or arrogant; It is necessary to be polite, but also not low-minded; It is both warm and generous, but not frivolous and flattering. "Moderation" means mastering the moderation of feelings, manners, and conversation.

    4. The principle of self-discipline is to strictly regulate one's words and deeds in accordance with the standards of workplace etiquette. At work, do not be out of line in action, do not lose posture in manners, and do not be rude in words. 5. The principle of interaction should be polite and reciprocal, and it is rude to come and go.

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I am a student of management myself, and I have written 2 articles on "Service Industry Not Service". In fact, there are many management methods, the most important is to adapt, the method is dead, people are alive, and there is, I don't know what you are asking, the one who manages people, the one who manages things, the one who manages the store or the finance. I don't say much else, I don't know much about financial management, but I know 1 point, no matter how big the store, there will be a little bit of financial problems, so I don't think there is a perfect management method in this regard.