Gionee King Kong mobile phone 5001s does not charge when it is turned on, and it can only be charged

The phone is not charging, you can rule it out as follows:

1. Use the original data cable and charger;

2. Detect whether the charging interface of the mobile phone is dirty, deformed, etc., and send the mobile phone to the after-sales inspection and processing with the purchase invoice and warranty card;

3. If the mobile phone can be charged when turned off and cannot be charged when it is turned on, it is recommended to bring the purchase invoice and warranty card to send the mobile phone for after-sales processing.

Charging precautions.

1. At present, Gionee smart phones use lithium batteries, which have no memory characteristics and can be charged at any time;

2. It is recommended to use the original charger for charging;

3. When charging, insert the charger into the charging dock first, and then connect the charger with the charging interface of the mobile phone to reduce the impact of pulse current on the performance of the mobile phone circuit;

4. Avoid using mobile phones during charging, avoid contact with cotton and other items with poor heat dissipation, it is best to turn off the phone for charging, and avoid sudden current increase when it comes to affect the use of mobile phones in the later stage;

5. The mobile phone should be used frequently to keep the battery active, if it is not used for a long time, it is recommended to store the battery after it is fully charged, and charge the battery regularly.

It is recommended to try. 1. Use a data cable and charger that can be charged normally, and exclude the attached accessories that cause the phone not to charge;

2. Detect whether the tail plug interface of the mobile phone is dirty, deformed, etc., if there is a problem, it is recommended to bring the purchase invoice and warranty card to send the mobile phone to the after-sales testing treatment;

Inquiry method of outlets: User Center - > Official Customer Service - > Inquiry method of maintenance service outlets: Open WeChat "Gionee Care"***, click "Information Inquiry", and select "Maintenance Outlets".

Gionee mobile phone has not been charged for a long time, and the phone cannot be turned off or turned on after charging.

1. Press and hold the power button for more than 10 seconds to see if you can force it to turn on. If you are able to turn on your computer, please back up your important data and perform a factory reset or upgrade to the latest software version. 2. If you can't force it to turn on, please check whether the phone has power, there will be a charging indication when plugged in to the power supply in the empty power state, and it may not be able to turn on immediately when it is just charged, please continue to charge it for a period of time before trying to turn it on.

3. If you can't charge it, please contact the after-sales service of the mobile phone. Fourth, for the boot has a reaction, but does not enter the system, it is recommended to enter the recovery mode to restore the phone to the factory and try again (recovery mode entry method: press and hold the volume down + power button to turn on).

Gionee mobile phone 5001S cannot be charged for the following reasons.

1. Cause analysis:

1. The battery is damaged.

2. System failure.

3. Charger reasons or poor contact.

Second, the solution:

1. Try to change to another charger or data cable, or clean the charging port.

2. Boot into recover mode, select advancsd advanced mode, select wipe battery, and clear battery traces.

3. Restore the factory settings to see if it is the system reason.

4. If the battery is damaged, it can only be sent for repair and replacement.

1. Cause analysis:

1. The battery is damaged. 2. System failure. 3. Charger reasons or poor contact.

Second, the solution:

1. Try to change to another charger or data cable, or clean the charging port.

2. Boot into recover mode, select advancsd advanced mode, select wipe battery, and clear battery traces.

3. Restore the factory settings to see if it is the system reason.

4. If the battery is damaged, it can only be sent for repair and replacement.

Try charging continuously for 12 hours first, if the charging is normal, there is no problem, if it still doesn't work, go to the phone repair station as soon as possible to check.

If the temperature is too high or too low, the battery will protect itself, try to make the phone a little warmer or lower and try again.

Enter recovery mode, press and hold the volume button and then press the power button in the shutdown state.

Before entering development mode, put the phone into a shutdown state.

Then press and hold the power button + volume - to enter development mode.

If the above methods can't be entered, then turn on again, first press and hold the volume + button, and then long press the power on button until the recovery interface appears, and then restart it.

It is recommended that you: 1Charge your phone for half an hour, then press and hold the power button to see if it can turn it on2

When the phone is turned off, press and hold the power button and the volume down button at the same time, about ten seconds, enter the recovery interface, use the volume button to select and restart the phone, use the power button to confirm, and restart the phone. 3.If the above operation cannot be turned on, you can go to the local after-sales service for help.

1. All M6plus phones need to go to Settings, Advanced Settings, Reverse Charging, and turn off; Use the original charger to charge, or replace other chargers to charge, if the fault still sends the phone and charger to the after-sales service for testing and processing.

1. There are operations related to the bottom interface that cannot be carried out normally. It is recommended to go to Settings Advanced Settings Reverse Charging to turn off, use a data cable and charger that can charge normally, and exclude accessories that cause the phone not to charge.

2. Detect whether the tail plug interface of the mobile phone is dirty, deformed, etc., if the mobile phone can be charged when turned off, and cannot be charged when it is turned on, it is preliminarily confirmed that the mobile phone circuit is abnormal.

3. If the mobile phone has an LED indicator, the mobile phone is plugged in and charged for about 30 minutes, and the LED indicator does not light up, it may be that the battery is damaged or the machine hardware is faulty.

4. Use the data cable and charger that can be charged normally, exclude the attached accessories that cause the mobile phone not to charge, and detect whether the tail plug interface of the mobile phone is dirty and deformed.

5. If the mobile phone can be charged when turned off and cannot be charged when turned on, it is preliminarily confirmed that the mobile phone circuit is abnormal, and it is recommended to bring the purchase invoice and warranty card to send the mobile phone for after-sales processing.

6. Charge the phone for half an hour, then press and hold the power button to see if it can be turned on2When the phone is turned off, press and hold the power button and the volume down button at the same time.

7. About ten seconds, enter the recovery interface, use the volume button to select and restart the phone, use the power button to confirm, and restart the phone to go to the local after-sales service for help.

1. Confirm the model of the mobile phone, after the M6PLUS mobile phone turns on reverse charging, except for charging other devices, there are operations related to the bottom interface that cannot be carried out normally. It is recommended to go to Settings Advanced Settings Reverse Charging off;

2. Use a data cable and charger that can be charged normally, and exclude the attached accessories that cause the mobile phone not to charge;

3. Detect whether the tail plug interface of the mobile phone is dirty, deformed and other phenomena, 4. If the mobile phone can be charged when turned off, and cannot be charged when it is turned on, it is preliminarily confirmed that the mobile phone circuit is abnormal, it is recommended to bring the purchase invoice and warranty card to send the mobile phone for after-sales processing;

5. All-in-one machine: If the mobile phone has an LED indicator, the mobile phone is plugged in and charged for about 30 minutes, and the LED indicator does not light up, it may be that the battery is damaged or the machine hardware is faulty.