Samsung Note3 Mobile Monternet turns on automatically after it is turned off

Hello dear Samsung users:

According to your description, if your phone is automatically turned on for mobile data, it is recommended that you:

1.Check whether there is any internet-connected software in the background of your phone. It is recommended to end the background program, the way: long press the home button to enter the task manager - active applications - end all.

2.When the synchronization function is not used, it is recommended to cancel the account synchronization.

Standby Page - Swipe Screen Top Curtain - Close"Sync"Function.

3.Some software, such as Security Guard, supports the function of automatic start after booting, and it is recommended to disable this function.

5.Back up the data in your phone (contacts, text messages, **, etc.), and then restore to factory settings (Settings --General --Reset--Factory Reset).

It is recommended that you apply for "appointment to store" on Samsung's official website to enjoy priority repair services

After the appointment is successful, please bring your machine, invoice and warranty card to the service center where you made the appointment on time.

Comments, suggestions, complaints, please click:

It is recommended that you:1Test after uninstalling the most recent third-party software, 2If the phone is installed with third-party phone management software, test it after uninstalling it3Back up your phone's data (book, SMS, multiple files, etc.) and restore factory settings.

Hello: I suggest you:

1.Check whether the phone is up to date ** A third-party software is installed, it may be that the software is incompatible with the phone to cause this phenomenon, it is recommended that you try to uninstall it (Settings - Application Manager - Select ** - Uninstall);

2.If it does not return to normal, it is recommended that you back up the data of the Kaihe phone (**book, SMS, multi** files, etc.), and restore the factory settings (Settings-Reset-Factory Reset);

3.If the problem still exists, it may be a problem with the mobile phone system software, it is recommended that you send your mobile phone to the nearest Samsung service center for testing, and the specific service center address please visit:

Hello dear Samsung users:

According to your description, if you are using a mobile phone that automatically turns off mobile data, it is recommended that you:

1.Check whether the phone is up to date** with third-party software (battery management, security guard, system management), it is possible that the software restricts data usage, it is recommended that you try to uninstall it.

2.If it is not solved, it may be related to the system, you can back up your phone data (**book, SMS information, multi**data, etc.) to restore the factory settings of your phone.

If the problem persists, it is recommended that you bring the purchase invoice, repair card and machine to the Samsung service center for inspection.

It is recommended that you apply for "appointment to store" on Samsung's official website to enjoy priority repair services

Comments, suggestions, complaints, please click:

Hello dear Samsung users:

Samsung knows that we will provide you with high-quality solutions and answer your questions attentively, and hope to get your satisfactory evaluation.