What is the reason why the state of the telecom network set top box has an abnormality?

According to your description, the state of Telecom Interactive TV is abnormal, check if your broadband is available, if the broadband is available, the network is normal. It is recommended that you log in again, if not, call 10000 and ask them to check if there are any illegal users.

There are three workarounds:

1. Telecom optical fiber modem and TV set-top box are restarted.

2. Check whether the password is correct.

3. Call 10000 to explain the problem to customer service and wait for after-sales processing.

Hello, your problem indicates that you may be at risk at present, it is recommended that you directly call the operator to check your current status when you encounter this situation, see if it is due to arrears or verification problems, and solve it in time, you can return to normal.

Summary. Dear,Hello,I'm glad to answer for you,How to log in to the TV set-top box? A:

The network account and network password appear on startup, indicating that the set-top box is the IPTV set-top box of Telecom, and you need to enter the IPTV account and password provided by Telecom to log in to connect to the IPTV server, so as to ** network TV programs. 2. The IPTV account and password can be obtained in the following ways: (1) from the agreement signed by the user when applying for IPTV network TV services.

2) Contact the customer service of Telecom IPTV, report the identity information of the head of the household for verification, and after the verification is passed, the customer service will search for the corresponding IPTV account and password on the system and inform the user.

Dear,You're good at rocking,I'm glad to answer for you,How to log in to the TV set-top box? Answer: The network account and network password appear on the startup, indicating that the set-top box is the IPTV set-top box of Telecom, and you need to enter the IPTV account and password provided by Teasing Telecom to log in to connect to the IPTV server, so as to ** network TV programs.

2. The IPTV account and password can be obtained through the following ways: (1) It can be obtained from the agreement signed by the user when handling the IPTV network TV service. 2) Contact the customer service of Telecom IPTV, report the identity information of the head of the household for verification, and after the verification is passed, the customer service will search for the corresponding IPTV account and password on the system and inform the user.

Can you add, I don't quite understand it.

Dear,Hello Bu rotten,I'm glad to answer for you,How to log in to the TV set-top box? Answer: The network account and network password appear on the boot, indicating that the set-top box is the IPTV set-top box of Telecom, and you need to enter the IPTV account and password provided by Telecom to log in to connect to the IPTV server, so as to ** network TV programs.

2. The IPTV account number and password can be obtained through the following channels: (1) Obtained from the agreement signed by the user when handling the IPTV network TV service. (2) Contact the customer service of Telecom IPTV, report the identity information of the head of the household for repentance and omission, and after the verification is passed, the customer service will search for the corresponding IPTV account and password on the system and inform the user.

Sincerely hope to help you, I wish you a happy life! I hope my answer is helpful to you.

1. The user needs to log in to the network account and network password when starting up, indicating that the top bend companion box is the IPTV set-top box of Telecom, and it is necessary to enter the IPTV account and password provided by Telecom to log in to connect to the IPTV server, so as to ** network TV programs. 2. The IPTV account and password can be obtained through the following channels: (1) obtained from the agreement signed by the user when handling the IPTV network TV service.

2) Contact the customer service of Telecom IPTV, report the identity information of the head of the household for verification, and after the verification is passed, the customer service will search for the corresponding IPTV account and password on the system and inform the user.

Summary. Hello, glad to answer for you. <>

Telecom set-top box center network connection failure: first close and restart the Wi-Fi connection, use the set-top box, TV to access the Internet, the set-top box, TV will retain a network IP address assigned by the Wi-Fi connection, it will be applied to the current Wi-Fi, if there is no address conflict, do not worry, if there is a conflict, you have to close and restart the Wi-Fi connection. Check the Wi-Fi password, normally, the Wi-Fi password should be changed regularly; However, when the network makes such an adjustment, the set-top box and TV will not be automatically updated, and the Wi-Fi password needs to be updated manually.

What should I do if the network connection of the telecom set-top box center fails?

Hello, glad to answer for you. <>

Telecom set-top box center network dust connection failure: the ruler first close and restart the Wi-Fi connection, use the set-top box, TV to access the Internet, the set-top box, TV will retain a network IP address assigned by the Wi-Fi connection, it will be applied to the current Wi-Fi by Brother Gao, if there is no address conflict, do not worry, if there is a conflict, you have to close and restart the Wi-Fi connection. Check the Wi-Fi password, normally, the Wi-Fi password should be changed regularly; However, when the network makes such an adjustment, the set-top box and TV will not be automatically updated, and the Wi-Fi password needs to be updated manually.

Dear, it may be that the network settings of the set-top box are wrong and the network cannot be connected, check the settings or re-set the set-top box to connect to the wireless network. It may be that the set-top box itself cannot be connected to the network due to system problems, you can restore the factory settings or upgrade the system to flash and so on. Loss: It may be that the set-top box cannot connect to the network due to a faulty router setting or a faulty router.

You can restart the router or change the router. It may be that the set-top box cannot be connected to the network due to the lack of communication in the external network. Use your mobile phone to turn on the hotspot or reconnect it at another time to try, and if you are sure that it is an external network problem, you can contact your local network service provider to repair the network and solve it.

Summary. 1. If the network setting of the set-top box (TV) is incorrect, resulting in the network cannot be connected, you can reset the set-top box to connect to a wired or wireless network.

Hello pro, the solution to the network connection failure of the telecom set-top box center is as follows:

1. If the network setting of the set-top box (TV) is incorrect, resulting in the network cannot be connected, you can reset the set-top box to connect to a wired or wireless network.

2. If there is a problem with the setting of the router (TV) or the set-top box cannot be connected to the network due to router failure, you can restart the router to solve it, and if necessary, you can reset the router and re-set the network parameters to solve it. If the router is faulty, you need to replace it with a different router.

3. If the external network is not connected, the set-top box (TV) cannot be connected to the network, and you can contact the local network service provider to repair the network and solve the problem; Users can set up the set-top box network again in a different time period.

4. If the set-top box (TV) system problem causes it to be unable to connect to the network, you can restart the set-top box to solve it, and if necessary, you can reset the system or upgrade the system to solve it.

5. The set-top box (TV) hardware failure causes it to be unable to connect to the network, such as network module failure, related circuit failure, motherboard chip and other component failure, etc., which need to be repaired by contacting the after-sales service of the set-top box (Peilv Qidian Town Rushi) for maintenance.