What are the training courses of Shang e home? 50

General training includes: daily cleaning, land cleaning, part-time workers, kitchen to home, moving, formaldehyde detection and management, confinement nurses, lactation promoters, childcare sisters-in-law, nannies and other housekeeping service training.

1. Nanny: The main content of nanny service is to take care of children and the elderly in the family, including cooking, laundry, cleaning, etc.

2. Cleaning: The content of cleaning service is to provide professional cleaning services to families, units, properties and other places.

3. Confinement Nurse: The main scope of confinement services is to take care of mothers and newborns during the confinement period, and to provide care and care for the life and health of mothers and newborns. Moreover, the confinement lady will also make healthy and delicious confinement meals for the mother, so that the mother can go through the confinement period smoothly with peace of mind.

3. Tutoring: Tutors are now the industry that appears in the center of the housekeeping industry, and their main job is to tutor children's learning like ordinary tutors.

4. Nurses: Nurses are mainly responsible for taking care of patients in hospitals, and some patient jobs are also more popular in the housekeeping industry.

5. Lactation promoter: Lactation promoter is also in the current housekeeping industry, and it is also a very rapidly developing industry, and the main work content of the lactation promoter is to provide professional lactation services for mothers who have no milk, less milk, and breast growth.

6. Nursery: Nursery teacher is mainly for early education, technical training and guidance for infants and toddlers aged 0 3. Develop professional guidance programs for the body, health, and diet of 0 3-year-old infants and young children to help them grow up healthily.

7. Part-time worker: Hourly service is the nanny or cleaning staff who serve by the hour, and their hourly charge and service housekeeping staff.

It's OK! This depends on what kind of training institution, and the well-known institution must have his advantages. The ordinary ones are more general, and the development of this nanny confinement sedan spine industry is still very good.

Whether the school is good or not depends on how the teachers are.

There are databases, and three major frameworks, in this regard, Beijing Puke International Training is available, and they are all employed with high salaries, so you might as well try out a few classes by yourself, and say that it is really good to say that it is good. There are no advertisements in Puke International, they are all old students recommending new students.

Taking "Quantitative Cloud University" as an example, it includes human resources training, strategic management training, procurement training, production training, logistics training, Jingbang equity incentive training, corporate culture training, business etiquette training, marketing training, sales training, employee professional training, responsibility system training, financial management system training, etc.

The content of employee training is generally divided into three categories:

The first category: mentality, ideology, accounting for 10%;

The second category: skills, with basic job skills and professional job skills. 60%;

Category 3: Knowledge. There are company knowledge, industry knowledge, vocational knowledge, professional position knowledge and marginal knowledge. 30%.

Enterprise employee training is mainly divided into internal training and external training.

1) Internal training mainly includes:

1. Induction training for new employees.

1) Such as the company's management system: attendance system, financial management system, human resources management system and other rules and regulations.

2) Job responsibilities.

3) Workflow.

2. Business training: such as business etiquette training.

3. Professional training: such as English translation, design, sales, procurement and other general professional improvements, mainly for junior and intermediate professional and technical personnel.

2) External training mainly includes:

1. President promotion classes and leadership training for middle and senior management; leadership training, etc.;

2. Communication, teamwork, outward bound training and other courses suitable for collective external training;

3. High-end professional training in the industry, such as bidding management, procurement negotiation skills, project management, etc.

We basically divide the employees of the enterprise into three levels: grassroots employees, reserve cadres, middle-level cadres, and senior managers. All employees need to learn some necessary courses, such as induction training, corporate culture, management system, etc.

In addition, the roles of the three levels of employees within the company are different, so there are also differences in specific training needs. As a human resources department, it can build a "hierarchical and progressive" curriculum system around the needs of different levels.

Training Focus:Business skills, supplemented by knowledge import.

Examples of common courses:Machine tool operation, store display, customer service, office software, etc.

Training for junior staff doesn't have to be limited to the classroom. It is necessary to arrange more front-line personnel to work on the site, on the production line, in the terminal store, and in the office. The teacher may not be an expert, but an experienced worker, or a college graduate with acne on his face.

The only criterion for being a grassroots faculty instructor is that what he says comes from actual combat and can quickly increase student productivity.

Training Focus:Management skills and leadership fundamentals complement each other.

General Management Skills Courses:Team management skills, performance improvement management, process management, goal planning management, meeting management, etc., are used in leadership courses, such as nine o'clock leadership, the reason why middle-level cadres begin to learn leadership is because the cultivation of leadership is a long process, so middle-level cadres learn leadership in order to plant a seed in their minds and let themselves take root in their future growth.

Whether it is a middle-level cadre or a reserve cadre, they can be promoted from employees to managers, which is generally a supplement to excellent business skills. But good business skills don't mean good management skills. Therefore, grassroots managers should complete the transformation from business experts to management experts through training.

Training Focus:Build strategic thinking and improve leadership.

Common Lessons:Strategic Planning, Organizational Management and Control, Leadership, Business Management, etc.

Senior managers no longer need to do specific business work, and their main task is to make the right decisions in a timely manner. Therefore, senior cadres need to train themselves to stand in a higher position, look at macroeconomic changes and industry development trends from a broader perspective, and look at the development opportunities and potential crises of the enterprise from the trend, so as to quickly form internal decisions and responses. That's how strategic thinking is built.

Compared with the middle level, the promotion of senior leaders is more important. The more senior the leader, the more influence is needed to steer the entire team in the right direction. Starting at the middle level, managers continue to learn and practice leadership.

As they grow to the top, so does their leadership. Once the foundation has been laid, leaders need to make a new leap from manager to leader.

**Etiquette, standard speech, interpersonal communication, customer complaint handling, mentality courses, enterprise-related product training and related application tool training, etc.

The call center is in a relatively centralized place, and the service organization composed of a group of service personnel usually uses computer communication technology to deal with inquiries from enterprises and customers, especially with the ability to handle a large number of incoming calls at the same time, and also has the caller number display, which can automatically assign incoming calls to personnel with corresponding skills to process, and can record and store all incoming call information.

Call centers, also known as customer service centers, originated in the 30s of the 20th century, and were originally used to transfer users' calls to answering desks or specialists. Since then, as the number of calls and answers to be transferred has increased, an interactive voice response system has been established, which can realize the response of some common customer questions to be answered and handled by machine "automatic operators".

The call center in the traditional sense refers to the call response center that mainly picks up people, providing customers with a variety of response services.

A: Basic industry knowledge of call center (common to all posts).

B: **Etiquette (customer service, senior customer service).

C: Communication skills (customer service, senior customer service).

D: FAQ handling (customer service, senior customer service).

e: Complaint handling skills (customer service, senior customer service).

d: The expertise required by the call center (added according to the call center situation: such as knowledge and product knowledge).

f: Marketing skills (for marketers).

G: Data analysis and processing skills (data analysts and schedulers) H: Recording quality sampling and analysis skills (quality inspectors).

i: On-site management and personnel deployment skills (for on-site managers) J: Performance management and operation system construction (for operation managers).

The core modules of the company's training courses are:

1. Pay attention to the external image and internal heritage (the combination of the two can show professionalism) 1) Image, dress, and conversation: professional, fashionable, decent and generous dress style, and talk generously and professionally.

2) Internal heritage: the company's development history, the general situation and characteristics of the campus, the organizational structure of the school, and the subjects offered by the campus can be blurted out. Integrate with the company and show confidence.

2. Sales hard skills training.

It is necessary to know what is sold to customers, and the different selling points of customers will also change, quickly and accurately grasp customer needs, and adjust the channel to respond.

3. Understand the curriculum system and school-running philosophy.

1) Curriculum system: that is, the product chain. The length of the product chain determines the longevity and stability of the customer's choice.

2) School philosophy: equivalent to a person's character.

4. Improve eloquence.

Course advisors should have the ability to tell stories, think and empathize.

What are the more core modules of the company's training courses, this suggestion to go to the display of the republic.

5. The three core competitiveness of the future of course consultants (storytelling, thinking, and emotion) 1) Storytelling ability: If the story is told too much, it will become a legend, and the legend will become a legend after a long time.

2) Thinking: Hard work can only support the family, and thinking can make you rich.

3) The ability to empathize (emotional intelligence).

The commonly used courses of enterprise training are: human resources training, strategic management training, procurement training, production training, logistics training, equity incentive training, corporate culture training, business etiquette training, marketing training, sales training, employee professional training, responsibility system training, financial management system training, etc.

Different enterprise management training courses can be learned by people at different levels, such as in the Tsinghua president class, bosses, senior managers, middle management, grassroots employees, etc., there are suitable courses to learn. I studied the president class there, and the course was really practical, and what I learned could be used.

In terms of corporate management training, the seminar for private equity and listing presidents of growing enterprises jointly organized by Shanghai Jiaotong University and Tongguang Capital is obviously helpful for the training because of the unique learning and academic atmosphere of the university. Moreover, being on campus allows people to calm down and study and think, which is a rare experience for future work and life.

Because there are many departments and organizations in the enterprise, each with different responsibilities and functions, most of them will plan the overall training plan according to the development needs and vision of the enterprise, with the corporate culture as the core foundation, and the consensus of development.

Enterprise management training courses are divided into: internal training courses and open courses. Internal training is targeted training for employees within a specific enterprise, including public corporate culture and system training, and special skills of the enterprise internal training.

The open class is open to a wide range of training for multiple enterprises, not for a specific enterprise, the general open class is some corporate culture, as well as the general economic situation.

Generally speaking, enterprise management training courses mainly include: excellent team building, efficient execution, motivation art, how to improve leadership effectiveness, excellent leadership, leadership art and management communication, excellent team leader management art, excellent management, team communication and collaboration ability improvement, role cognition, employee professional mentality, workplace business etiquette and communication skills, out of the box of thinking - innovative thinking, human resource management for non-human resource managers, employee career planning, Salary management and long-term incentive system construction, target management, time management, legal risks of enterprise human resources under the new labor contract law, cost control and tax planning practice of real estate enterprises, marketing etiquette, pressure and emotional management, from excellent professionals to management elites, professional training of new employees, improvement of comprehensive management ability of party and government leading cadres, management skills of MTP-grassroots managers, eight strategies for hotel economic benefits, professional image of enterprises, brand building and integrated marketing, brand marketing strategy, Financing methods and skills for small and medium-sized enterprises, talent identification and recruitment, how to break through the bottleneck of enterprise management, management skills training for gold medal store managers, enterprise reengineering and second entrepreneurship, financial risk management for small and medium-sized enterprises, corporate image and corporate culture, traditional culture and tea ceremony health, human incentive and performance management, ten management skills for high-performance professional managers, etc. Corporate Strategy and Sustainable Development, I Ching Thinking and Entrepreneurial Management Literacy, TTT Trainer Training, Emotional Intelligence Training for Professionals, How to Build the Influence of Leaders, Winning in the Middle Level - Building an Excellent Management Team of Enterprises, Risk Control of Enterprise Labor Disputes, Being a Good Bole - Efficient Recruitment and Selection Skills, Essential Economic Knowledge for Professionals, Official Document Writing Training, Strategic Application in Business Negotiations, Effective Sales Team Motivation and Management, How to Correctly Guide and Manage the Post-80s-90s, Brand planning practice and case analysis, tax-related risk avoidance and tax planning, performance management and implementation difficulties analysis, performance problem analysis and solution, year-end performance appraisal and salary design plan, how to attract, make good use of, retain key talents, sunshine mentality shaping, team kingdom - efficient team cohesion improvement training.