The price of Luckin is abnormal 6 yuan for 2 cups of latte , why is it reasonable and legal for the

Luckin Coffee** abnormal 2 cups of latte 6 yuan, the reason why the company canceled the bug order is reasonable and legal is that firstly, Luckin Coffee is not so cheap, secondly, Luckin Coffee has been informed that it is a system bug, and secondly, Luckin Coffee has reported the bug incident to the local public security bureau. It is necessary to explain and analyze why the company's cancellation of bug orders is reasonable and legal from the following three aspects.

1. Luckin coffee is not that cheap

First of all, Luckin Coffee is not so cheap, for many people know that a cup of Luckin Coffee is generally about twenty or thirty yuan, so seeing Rising Coffee's ** in 2 cups of 6 yuan for many people will know that this is a bug in the system, not Rising Coffee is doing activities, after all, if there is an activity to be notified, but there is no notification and it is so low, everyone knows what is going on.

Second, Luckin Coffee was told that it was a system bug

The second is that Luckin Coffee has informed that it is a system bug, and after E canceled the corresponding order, Luckin Coffee has come forward to inform that these are bug orders, so Luckin Coffee has fulfilled the obligation of the merchant to inform, and at the same time, it should be understood that customers should understand the bug order, after all, the system will inevitably have problems, as long as Luckin Coffee has fulfilled its obligations, then the bug order can be canceled normally.

3. Luckin Coffee has reported the time of the bug order to the local public security bureau

In addition, Luckin Coffee has reported the time of the bug order to the local public security bureau, the main purpose is to make the cancellation of the bug order legal, and Luckin Coffee will provide proof of the bug in its own system, so as to better prove that it did not deliberately cancel the order, but that there was a real bug in the order, so that Luckin Coffee will not be held accountable for civil liability.

Luckin** abnormal "2 cups of latte 6 yuan", what all walks of life should do after the company cancels the bug order:

I understand that the bug order should be a problem with the system anomaly, and the error should not be blamed on Luckin Coffee.

Because this behavior is a system failure, not a human cause, this kind of thing is innocent in subjective intent, and they did not do it intentionally, so they can reasonably and legally cancel the bug order.

Because this is a bug in the system, which is not conducive to ensuring the economic benefits of the merchant, the merchant has the right to do so, not to mention that this matter is not caused by man, so this behavior is reasonable and legal.

Because this kind of order is caused by a system failure, which is very different from the usual pricing, if you follow this kind of order, the company will lose a lot.

There was an abnormality in Luckin**, and two cups of latte only cost 6 yuan, which made many people go to Luckin's wool. After that, Luckin couldn't afford to play, canceled all these buggy orders, and closed the online store. Such a move by Luckin is reasonable and lawful, and does not constitute a breach of contract.

Because the premise of establishing a purchase contract is that the consumer and the merchant reach an agreement, and now there is an obvious error in the price of Luckin, which is a bug in the system, not the merchant's own target. In order to stop the loss in time, it is normal for Luckin to cancel the order, and there is no way for the behavior of netizens to get legal support, and there is a major misunderstanding in the contract, which can be revoked.

After discovering that Credit Suisse had canceled the order, consumers were divided into three sides, on the one hand, they thought that Luckin had set up a bug on the other hand, and then carried out marketing without spending a penny. The coffee you bought with your own money should be delivered to your own hands, and canceling it is not in accordance with the contract. The attitude of the middle side is more Buddhist.,Originally, I went with the attitude of black wool.,If you can't get it, forget it.,And I won't get angry.。

In the end, the netizens inside are more sensible, thinking that it is not easy for Luckin, so much coffee will definitely not be delivered, and it is understandable to cancel.

If the consumer has evidence to prove that Luckin is engaged in malicious marketing, then Luckin may be suspected of fraud and will be compensated. You are to refund 1 and pay 3, when ** is less than 500 yuan, you can be compensated according to 500 yuan, that is, consumers can get 500 yuan in compensation, because Luckin canceled the order, and it is malicious marketing. If Luckin really gives the coffee to consumers, it will win the reputation of a piece and make consumers trust this coffee shop even more.

But Luckin's approach is diametrically opposed, and I don't know how this matter will develop next.

The wool of merchants is something that many consumers are willing to do, but some merchants are indeed far away, but the system has a bug, so that there is a problem.

It is reasonable but not legal, because consumers also buy through regular channels, and this is a fault of the store, and the consumer order should not be canceled. But this does bring a lot of losses to the store, so it is normal for people to cancel.

According to the relevant laws and regulations of our country, if the contract concluded due to a major misunderstanding, one of the parties has the right to request the people's court or arbitration institution to change or revoke it, which means that Luckin's low-priced coffee ** is set wrongly, resulting in Luckin canceling the problem order does not constitute illegality.

Legal, because the company has a good regulatory role in the operation of the platform, and in the process of complying with relevant laws and regulations, reducing the losses of merchants and the platform.

Cancellation is reasonable, but it requires some compensation to be given to the user.

Due to the company's own operational reasons resulting in ** errors, users will see cheap orders will be crazy ordering, although this leads to a rising volume, but the loss of Ruixing will continue to increase, it is reasonable to cancel the order. However, from the perspective of consumers, the company should give them a certain amount of compensation, which can be in the form of consumption vouchers and discounts.

1.What's going on?

Due to the recent Luckin company is carrying out preferential promotion of its products, many products have a large price reduction, but through the third-party platform, it can be seen that the ** is far beyond the company's plan, which leads to a large number of customers to place orders, so it has a great impact on the company. Due to the backend of the third-party platform, ** configuration error, which leads to a large or permeable preferential price reduction of the product. With the influx of users, Luckin decided to cancel these bug orders in order to protect the company's interests.

2.Luckin has apologized for the incident.

From the apology statement, the company has also clarified the main cause of the accident, and gives the most sincere apology for the losses caused to consumers. At present, the third-party platform has stopped selling Luckin products, and user compensation activities will be carried out in the future.

Many customers believe that this incident is suspected of hype.

Because of the loophole in this matter, a large number of users have poured in, and many customers have also come to visit, attracting a lot of traffic. And the company also canceled the order after that, and there was not much loss, so customers thought it was a hype incident. But the truth of the facts still needs to be given by the official to be accurate.

In real life, we can often encounter the phenomenon of loss caused by the wrong label of the merchant, in fact, it is understandable that the merchant cancels the order at this time, but it wastes the enthusiasm of consumers, and the company should give certain compensation to those consumers for this matter, so as to be able to satisfy the customers who have been supporting the company.

I think it is reasonable to cancel the bug order, because if it is a problematic order, even if it is a copy after work, it will not be solved well, but it will waste the time of both parties in the morning, but the merchant should remind it in time.

I think it's reasonable, because it would make their interests go down. Huge losses for them. But they also have to apologize to consumers.

I don't think it's reasonable, there is a bug, it's their behavior, and they should pay for their actions.

Luckin has a bug, the original price of 64 yuan of coffee is sold for 6 yuan, how big is this wave of loss? Nothing to lose, as Luckin has already cancelled all the problem orders.

If it constitutes a major misunderstanding, the civil legal relationship may be revoked in law, and the property obtained by the actor as a result of the act shall be returned; where it cannot be returned or it is not necessary to do so, compensation shall be made at a discounted price. The party at fault shall compensate the other party for the losses suffered thereby; Where all parties are at fault, they shall each bear corresponding responsibility.

Of course, this ** may be misunderstood, but resorting to the law to make a big fuss, a huge number of orders Luckin may cause huge losses and timely stop loss is also understandable, the loss should be paid.

But I have always had a doubt about takeaway, for example, for a normal-priced order, the buyer buys the wrong order and wants to cancel it two minutes after asking the seller's consent, and the seller cancels the order every other hour without the buyer's consent, and the money is refunded.

Luckin will lose money, so what is the time that many people spend a lot of time waiting? Merchants make mistakes, customers pay, you have to give customers a chance to talk, right?

It's not the first time that a bug has been picked, and Luckin is not the first.

Objectively speaking, if it is indeed a staff allocation error, this will definitely cause losses to the business. But the problem is that when the consumer buys, he does not know whether you are true or wrong, so after the consumer places an order and pays, the contract is established and takes effect.

However, the remedy granted to Luckin in this case is not to cancel the order directly, but to claim rescission of the contract on the grounds of material misunderstanding, which needs to be sued in court. However, the cost is too high and the procedure is too cumbersome, so Luckin can negotiate with the consumer to obtain understanding and support, such as giving the consumer a certain amount of compensation, and the consumer agrees to cancel.

The loss is very large, because it will affect the economic income of Luckin Coffee, and the raw materials are very expensive now, which is also not conducive to the normal operation of the store, and I hope that the relevant stores can solve this problem in time.

The economic loss reached hundreds of thousands, and there was a bug problem in the system, which led to 2 yuan 5 to buy two cups of Luckin coffee, **both of which were ultra-low**, so the official later canceled all the unreasonable orders.

The loss is very large, because it is almost selling at cost price, in order to better make up for the loss and expand the proportion of the market, you can only choose to do this, and the loss may be 70 80% of the benefits.

Luckin Hungry Rubber pretended to be a double cup discount for the coconut cloud series of the Humo store, double cup raw coconut latte, velvet latte and other products, ** as low as 6 yuan. You can buy two cups of coffee with the original price of 64 yuan for only six yuan, and such an ultra-low ** has also quickly attracted consumers to "pick wool", but such wool is afraid that consumers can't get it. <>

Although in fact, many of our consumers have the mentality of wool, after all, no matter how much money it is, it is a little bit to be able to save a little, and it is relatively pleasant to see this process, but the premise of wool is that the range of wool is not so large, and it will not exceed the scope of Liang Yuzao that the merchant can bear, and at the same time, it will not allow the merchant to achieve losses and no profits. After all, this is not actually a real sense of wool, wool can be picked with the tacit consent of the merchant, but this is caused by a mistake in the background, so most consumers actually did not succeed in picking this wave of wool. Why? <>

Although many consumers submitted their orders to buy two cups of coffee for only six yuan, and also posted their screenshots, they actually did not receive these two cups of coffee in the end, because Luckin Coffee urgently canceled the abnormal orders on the Ele.me platform, and the Ele.me store was temporarily closed, and the company will consider making user compensation in the later stage, and then many Luckin stores were temporarily closed, and some orders were also returned, which means that these orders to buy coffee with a very low ** will be returned. Then this wave of wool of consumers is destined to be unsuccessful. But this group of coffee buyers should be able to get a part of the coffee coupon subsidy, which can be regarded as a small gain. <>

Generally speaking, it is difficult to pick up wool that is too different from the actual **, and most of it is a mistake in the background.

A person who takes a sail section thinks that wool like a sedan eggplant cannot be picked, because this situation may be a problem with the coffee, and in order to ensure their own life, health and safety, such wool is resolutely not allowed to be picked.