Excuse me, the thinkpad screen has a dead pixel, I just bought it, will Lenovo fix it??

It is normal to have a bad pixel, whether it is Lenovo or national regulations, the LCD screen is normal within three bad pips, if you don't feel at ease, send it to after-sales testing, this situation is a normal phenomenon zqf

DEA Forum.

Think Forum.

Lenovo Community.

This depends on the size and location of your dead pixel, which means the severity of the damage caused by the dead pixel, which can be checked by a nearby repair station.

No, Lenovo laptops do not include points, so bad pixels can only be dealt with in accordance with the national three guarantees regulations.

You only have one bad pixel that you can't change.

ps: In fact, you negotiate with the merchant before you buy, and the inspection is to replace the dead pixels on the spot. You only find out when you go home now, and you haven't negotiated with the merchant beforehand, so it's impossible to change.

It is also impossible to have an invoice, because this does not meet the replacement criteria of the three-guarantee policy. Even ASUS just has no highlights.

Merchants who buy Lenovo notebooks abide by the three-guarantee policy, 7 days of return, 15 days of replacement, so when there is a problem with the purchased notebook, you can directly find a ** merchant to return or replace.

The Three Guarantees Law stipulates:

1 "7 days" provisions: within 7 days from the date of sale, if the product has a performance failure, the consumer can choose to return, exchange or repair.

2 "15 days" provisions: within 15 days from the date of sale, if the product has a performance failure, the consumer can choose to replace or repair the product.

3. The "Three Guarantees Validity Period" stipulates that the "Three Guarantees" validity period is calculated from the date of issuance of the invoice. In the first batch of L8 commodities released by the state to implement the "three guarantees", such as color TVs, watches, etc., the "three guarantees" validity period, the whole machine is divided into six months to one year, and the main components are one to three years.

If the product is repaired twice within the validity period of the "Three Guarantees" and still cannot be used normally, the consumer can replace the product with the same model and specification or return it according to the relevant provisions with the repair record and certificate, and the validity period of the "Three Guarantees" shall be deducted from the time occupied by the repair and no spare parts to be repaired. The validity period of the "three guarantees" after the exchange will be recalculated from the date of exchange.

Dear Lenovo users, the generation of bright spots, is due to the production process, can not guarantee a complete vacuum environment, and when the dust falls on the screen, there will be bright spots, generally bright spots are red, green and blue three colors, bright spots will not expand, but will not disappear, if your bad pixels do not exceed 3, it should not be considered a quality problem. You can also contact the dealer directly to negotiate and communicate.

【Hello】【

Unclear, your problem description is too general to judge

Please also add the specific situation, it is better to provide a screenshot, I can help you determine the reason for the unclear screen display.

It is said that the workmanship quality of Lenovo notebooks is still reliable, so let's give you a few general reasons for checking it yourself.

1.First of all, see if the graphics card driver is normal, if the graphics card driver is not installed well, update and install the graphics card driver.

2.See if the desktop screen resolution and refresh rate are set to optimal.

3.Adjust the ClearType text settings in the desktop display settings to help improve the clarity of the LCD.

4.If it's a dual graphics card configuration, see if you're using an integrated core graphics card now, and the discrete graphics card doesn't work the calendar.

5.If there is a hardware quality problem with the screen or screen cable, it is recommended to find Lenovo after-sales service for hardware testing and warranty.

6.If you buy a low-end model of a Lenovo notebook or a second-hand phone, there is no solution to this, after all, you get what you pay for

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