The phone I use is Lenovo K900, and now my super camera has a problem and it can t be used

Sorry for the inconvenience!

1.It is recommended that you restart your phone and observe the attempt;

2.You can use Lenovo Service (Lenovo Service) - Testing Center to detect camera-related functions, if you detect abnormalities, you can consider sending them for repair;

4.If the problem persists, please go to System Settings --- Apps--- find the Camera app and clear the data to see if it is feasible.

5.If clearing data is invalid, we recommend that you back up your data and perform a factory reset operation to rule out system abnormalities.

If the above operations cannot be solved, it is recommended that you go to the Lenovo maintenance site for inspection and repair in time, and it cannot be ruled out that it is caused by camera hardware failure or poor contact.

Lenovo authorized repair site inquiry.

The business hours of the maintenance site are usually from Monday to Sunday from 9:00 to 18:00, except for holidays, and the stations will be slightly adjusted according to their own operations.

Lenovo K900 super camera has a problem and can't be used, the reasons and solutions are as follows:

1. Wait 30 seconds after shutting down and restart the phone.

3. Try to go to the phone settings > Camera program > Clear cache data, - Troubleshoot whether the cache data is caused by the camera program.

4. If the problem still does not solve the problem, first back up the phone data (**book, SMS information, multi**data, etc.), and then restore the phone factory settings.

Troubleshoot whether the software is causing the fault.

5. If the problem is still not solved after resetting the factory settings, it may be a hardware problem of the camera component.

Bring the purchase invoice, 3 packs of vouchers and mobile phone to Lenovo after-sales point to test the mobile phone.

We apologize for the inconvenience.

Your situation may be due to the fact that your model is not supported by the update version pushed by the store, here it is first recommended that you go to System Settings - Application - All to find Super Camera, check and uninstall the update.

If the fault persists, it is recommended that you try a factory reset, which you can find in System Settings - Backup & Reset. Since restoring factory settings will erase the original data information, it is recommended that you make a backup first, you can use the cloud service for cloud synchronization or you can back up the data on the computer through the Le Assistant, you can visit the cloud service official**.

Hele assistant official**.

At the same time, if you need to upgrade the software in the future, it is recommended to open Super Camera - Settings - Other Settings - About - Update the software, and apologize again for the inconvenience caused to you.

If you still have relevant doubts, it is recommended that you contact Lenovo authorized repair sites in time, and hand them over to engineers for testing and maintenance, which you can visit.

Find the nearest site. The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.

Connect the phone to the original charger, and then press and hold the power button to turn on the device to see the sleepiness, or press and hold the volume up button + power button to return to the skin in the shutdown state, release the power button after the phone vibrates and restarts, and keep pressing the volume button until it enters the recovery mode.

Hello, sorry for the inconvenience.

Lenovo K900 supports front-facing photography, if there is an abnormal situation in the camera interface of your device, it is recommended that you try by restarting your phone first.

If the restart does not work, we recommend that you go to System Settings --- Applications --- All to clear the data of the camera to rule out whether the camera application is abnormal.

If clearing the data in the camera app is invalid, we recommend that you back up the data and try to restore the factory settings to rule out whether it is caused by a system abnormality.

If the factory reset is still invalid, you need to go to the Lenovo maintenance site in time for testing and maintenance, which is generally caused by the underlying fault of the system, which can be solved by flashing the phone.

The address of the repair station.

You are welcome to contact us or visit Lenovo at any time

Consult to find out.