The software crashes after running, how to solve it

Causes of flashbacks and how to deal with them.

1. Too much cache garbage.

Usually in the process of using the software, some junk files will be generated, and if you do not clean it up for a long time, the phone will become more and more stuck, and there will also be flashbacks.

Go to Settings Apps - All - Find the app in question and clear the data or cache. (Note: Clearing data will erase the app's personal settings, account information, etc.) )

2. There are too many running programs.

If you don't set it up, a lot of software will run on its own, and too many background programs on your phone will cause you to run out of memory, which will cause the app to crash. If there is a software crash, you can clean up the memory before trying again.

3. Mobile phone antivirus software.

Some mobile phone software is malicious**, will be blocked by anti-virus software and can not enter normally, should be through the green ** platform or use the software store to ** games with a high security factor.

Note: All three of the above causes can now be easily solved by cleaning up with security software. But you need to be careful when deleting some large files. )

4. Application version issues.

If the version of the application is low, the application software will be incompatible and cause a crash. If the version is too old, you can update to the new version.

For example, if there is a flashback in the new version, the application version is still being debugged, so there is no need to worry, and it will be fixed soon.

5. Internet speed problems.

Some software requires a stable network, using a 2G 3G network, which causes a greater possibility of flashback, so it is recommended to play in the case of WiFi.

6. Missing data packets.

Some large games require data packages to run. Therefore, you must install the data package before you can use it.

7. The system is incompatible.

Some software has certain requirements for the version, if the system version is too low, the software cannot be supported, so it will crash.

8. The resolution is not compatible.

Some software has certain requirements for the resolution of the mobile phone, if the resolution of the mobile phone is not compatible, some software is prone to flashbacks or other errors.

If you are using a vivo phone, perform the following steps to troubleshoot the app crash:

Step 1: Confirm the software information.

Infrequent occurrence: It may be caused by unstable software operation, it is recommended to update the system to the latest version for observation.

Step 2: Upgrade the system version.

The new version of the system has improved compatibility and stability, and optimized the performance, please go to Settings - find the system upgrade and view the system version information. If it's not the latest version, it's recommended to upgrade the experience.

Step 3: Clear the software data.

If there is an abnormality in the data of the software itself, which will affect the use of the software, it is recommended to clear the software data and use it for viewing, and please back up the data of the software in advance before operation. How to clear software data: Go to Settings - Application & Permissions More Settings - Application Management - Three dots in the upper right corner More - Show System Programs - Find the corresponding software - Storage - Clear Data.

Step 4: Uninstall and reinstall the software.

If the cached files are abnormal during the software operation, which may affect the use of the software, it is recommended to uninstall and reinstall the software to check whether the software can be restored. Please back up the data of the software in advance before operating.