Why is Samsung phone connected to wifi, keeps showing scanning

Dear Samsung users, according to your description, I recommend you:

1.Check the wireless router settings and see if the DHCP function is enabled2Long press and hold the network name - select Forget, turn on the phone WLAN, search for signal connection attempt3Set a static IP address on your phone.

4.Try to change to a different router.

If the problem persists, we recommend that you take your phone to the nearest Samsung service center for testing.

Here's how to fix it:

1. Turn your mobile phone and wireless devices on and off again.

2. Whether it is too far away from the wireless router and affects the receiving signal.

3. If conditions permit, whether this phenomenon occurs when you change other routers or try to connect wirelessly.

4. Back up your phone data (**book, short message, multi** file, etc.), and restore factory settings.

5. Test whether there is any improvement after updating the system version.

Hello: According to your description, it may be a router setup problem that suggests you:

1.Check whether the DHCP function is enabled on the wireless router.

3.If you still can't connect, you can set a static IP address on your phone and try to connect.

4.If you still can't connect, you can try to connect with another router.

If the problem persists, we recommend that you send your phone to the nearest Samsung service center for testing, and please visit the specific service center address.

Welcome to Samsung's Digital Services platform.

Hello: According to your description, it is recommended that you:

1.Turn your phone and wireless devices on and off again.

2.Long press and hold the network name - select Forget, turn on the phone WLAN, search for signal connection attempt3If possible, change to another router or try to connect wirelessly4

Back up your phone's data (**book, SMS, multi** files, etc.), restore factory settings, if the problem persists, it is recommended that you send your phone to the nearest Samsung service center for testing, and the specific service center address please visit:

Welcome to Samsung's Digital Services platform.

We recommend that you do the following:

1.Turn your phone and wireless devices on and off again.

2.If possible, change to another router or try to connect wirelessly3After updating the system version, test whether there is any improvement.

4.Back up your phone's data (**book, SMS, multi** files, etc.), restore factory settings, if the problem persists, it is recommended to send your phone to the nearest Samsung service center for testing.

Because you don't have three stars in your house.

because your network is unstable or something.

Hello dear Samsung users:

It is recommended that you:1Turn on the wireless signal of the wireless router and make sure that the router network function is normal, and the router connection password is at least 8 digits.

2.Connect the router with another device to see if it is normal.

3.If you can connect before, but now the connection fails, it is recommended to forget the network and reconnect, operation: Settings - WLAN settings - click and hold the name of the network to be deleted - forget to delete the network.

4.An attempt was made to replace the static IP address. Method: Settings - WLAN - Search for the network to be connected - Select the network to be connected - Show advanced options - Check box - The default IP setting is DHCP (router automatic assignment), you can manually select it as static.

5.Restart your phone and router separately.

6.Check and confirm whether the router settings are correct according to the router manual or contact the router customer service.

7.Try it with a different wireless router.

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