How to implement the ISO9001 quality management system within the enterprise

1. The adoption of ISO9001 quality management system must be an important management decision made by the enterprise after internal discussion, and it is based on this decision that the top-down management model can be implemented; 2. Enterprises must fully understand their own industry characteristics, organizational scale, specific purposes and other needs, and then tailor the ISO9001 quality management system suitable for the operation of the enterprise itself; 3. It is necessary to clarify the purpose of the enterprise to implement the system in order to make correct decisions; 4. Full participation, all-round and whole-process participation, including training, writing, implementation, internal audit, management review, application for external audit and certification; 5. Continuous improvement.

In accordance with the PDCA process approach, the establishment of a quality management system should focus on addressing the following main issues:

1. Appoint a management representative, responsible for the establishment, operation, maintenance and continuous improvement of the ISO9001 management system, as well as liaison with the consulting body certification body. The management agent should be held by a person with certain management responsibilities within the organization in order to coordinate the work of various departments.

2. Determine the organizational structure, clarify the responsibilities and authority of each functional department and position, especially the responsibility and authority of quality management.

3. Accept training related to ISO9001 (such as basic knowledge training, standard provisions explanation, document preparation method training, internal auditor training, statistical technology training, on-site 5S management training, etc.), so as to deepen the understanding of the standard and facilitate the application of the standard for management in the future.

4. Preparation of ISO9001 quality management system documents: system documents are generally divided into 4 levels, from top to bottom

1) Quality manual: a general description of the composition and basic requirements of the management system, and clarification of the company's quality policy and quality objectives.

2) Procedure documents: the key processes of enterprise management, such as procurement process, production or service process, quality management process, document control process, internal audit process, corrective and preventive measures to implement the control process, business evaluation control process, etc., are stipulated.

3) Work instructions and operating procedures: detailed step descriptions for the specific activities involved in the above key processes, such as equipment operation procedures, inspection procedures, etc., which are important guiding documents for job work.

4) Various quality records**: evidence of the implementation of the above management system documents.

The ISO9001 standard does not stipulate the number of documents, but the system documents prepared should contain at least 1 manual, 6 program documents (which can be fully cited in the manual, not necessarily independently written) and 17 types of quality records (specified in the standard provisions).

5. After the documents are reviewed and released, each department shall operate according to the system documents received and maintain the necessary quality records, which shall be records of continuous and effective operation of the system for more than 3 months according to the regulations.

6. During the operation of the system, before the certification audit, it should be confirmed that all kinds of testing equipment, measuring instruments and pressure vessels have been calibrated and within the effective period of calibration.

7. Confirm whether there are special types of work in the enterprise (welders, electricians, tower cranes, elevator workers, boiler workers, motor vehicle drivers, painters, cooks, etc.), if so, special types of work must be certified to work.

8. Before the certification audit, an internal audit and a management review must be completed, and records must be kept separately.

9. After the preparation is done, you can contact the certification body, submit the system documents for document review, and make an appointment for on-site audit.

It is important to remember that the spirit of ISO9001 is: to meet the requirements of laws and regulations, to meet customer requirements, and to continuously improve; The method of implementing the ISO9001 standard is a 16-word policy: write what I should do, do what I write, remember what I do, and continuous improvement.

Do you know why enterprises should implement ISO9001 quality management system standards? Do you know why enterprises should implement ISO9001 quality management system standards? The following is the knowledge I bring to you why enterprises should implement the ISO9001 quality management system standard, welcome to read.

1. Customer's requirements

In order to ensure that the products obtained meet the quality requirements for a long time, the customers have asked the supplier to establish a quality system and pass the certification according to the ISO9001 quality management system standard, and require the supplier to use a sound quality system to ensure that the supplied products meet the requirements and the quality is stable, because it is impossible to have stable product quality by product sampling inspection alone.

2. The need for enterprises to reduce product costs and improve economic benefits

The implementation of the ISO9001 quality management system standard, the basic idea of the standard will greatly reduce or eliminate unqualified products, so as to significantly reduce product costs and improve economic benefits.

3. Improve work efficiency and standardize the needs of enterprise management

Implement the ISO9001 quality management system standard, standardize the quality management of the enterprise, clear responsibilities for the quality work, eliminate the phenomenon of ripping, greatly improve work efficiency, and at the same time can make the senior managers of the enterprise free from trivial things, have more energy to plan the major events of the enterprise, and truly do everything in the enterprise, everyone is responsible.

4. Improve the enterprise'reputation, the need to expand the visibility of the enterprise

The company has passed the quality system certification, which proves that the company has established and effectively implemented the quality system in accordance with the quality assurance standards in the ISO9001 quality management system, and has achieved international standards, and the company has sufficient quality assurance capabilities to meet customer requirements, so as to gain the trust of customers, expand the popularity of the enterprise, promote the development of business, and greatly increase the sales of products.

5. The need to develop domestic and foreign markets

Through the ISO9000 quality management system family standard, on the one hand, the enterprise has the ability to meet the quality assurance requirements of customers, obtain customer trust, improve visibility, so as to greatly expand the domestic market share, at the same time, because China's ISO9001 quality management system certification has achieved international mutual recognition, so it has opened up a channel for the products of certified enterprises to enter the international market. It is clearly required that the supplier must pass the ISO9001 quality management system certification. With China's accession to the WTO, various industries will further promote the process of international standardization, and ISO9001 quality management system certification will become very urgent.

In short, the implementation of ISO9001 quality management system standards and certification is the need for the survival and development of enterprises, as well as the requirements of customers and the need for products to enter the international market smoothly.

It is to make the responsibilities of all kinds of personnel within the enterprise clear, and to make employees better understand the importance of quality and the requirements for their work through training.

ISO9000 provides enterprises with a scientific quality management and quality assurance methods and means, which can be used to improve the level of internal management. Make the responsibilities of all kinds of personnel within the enterprise clear, avoid prevarication, and reduce the trouble of leadership. The documented management system makes all quality work visible, visible and traceable, and through training, employees better understand the importance of quality and the requirements for their work.

The quality of the product can be fundamentally guaranteed. It can reduce various management costs and loss costs of enterprises and improve efficiency. Confidence for customers and potential customers. Improve the image of the enterprise and increase the disadvantage of the competition. Meet market access requirements.

Hello, 3 frequently asked questions about ISO9001 are listed:

1. The purpose of some enterprises to obtain the certificate is only to obtain the certificate of small and medium-sized enterprises in an auxiliary and weak position in the industrial chain, and some enterprises are passively certified because of the requirements of customers.

At the same time, since 2018, the state and all levels have successively introduced a series of activities and preferential policies to promote the quality of small and medium-sized enterprises, some enterprises implement the management system simply for the purpose of obtaining certificates, the demand for certification determines the attitude of certification, enterprises blindly pursue simple, convenient and fast certification, do not pay attention to the continuous maintenance and improvement of the system, do not feel the quality management system on its management help, management improvement is not obvious.

2. The system is not integrated into the actual operation, and some enterprises lack long-term planning for the purpose of simply collecting evidence, and the introduction of quality management system standards does not consider the actual application effect of the system in the enterprise.

The establishment of the system relies too much on consultants, and does not sort out and optimize the management process and improve the system according to the actual situation of the enterprise, and the system documents lack the personality of the enterprise, the suitability and effectiveness are not enough, and the guidance of the system is not strong. The supervisors who promote certification do not have a good understanding of the standards and do not have enough time and energy to carry out the day-to-day promotion. Grassroots personnel are not clear, unfamiliar with and do not understand the standards; The phenomenon of two skins is severe.

3. Yugao managers do not pay attention to and do not perform their duties in placeSome senior managers only pay attention to marketing performance, ignore the cultivation of internal forces, and lack the understanding of the importance of establishing a quality management system. Some senior managers believe that the certification certificate is a bonus point for bidding and showing customers, and they have coped with the certification work and have insufficient investment in the resources for the implementation of the quality management system.

The lack of full participation in the operation of the quality management system in quality management work is not a matter of one person or a few people, and it is necessary to consider comprehensive, multi-level and whole-process training, so that all employees realize the importance of implementing the system.

However, due to the lack of attention to the system and the incomplete quality training mechanism of some small and medium-sized enterprises, the employees, especially the front-line employees, have little understanding of the standards, and it is difficult to ensure the effective operation of the system at the grassroots level.