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If you use a vivo mobile phone and the connection to WiFi is normal but you can't access the Internet, you can check it as follows:
1. Use a laptop or other mobile phone to connect to the router to surf the Internet, or change a routing device to try whether the Internet can go online.
2. Clear the WLAN data and cache, and then reconnect to the WiFi
OriginOS FunTouch OS UI and above: Go to Settings - Apps & Permissions - App Management - More - Show System Processes - WLAN - Storage, and select Clear Data and Cache;
Android 11 models: Go to Settings - System Management - Backup & Reset - Reset Network Settings - Tap Reset to reset;
FunTouch OS is as follows: Go to Phone Settings - More Settings - Application Management - ("More" in the upper right corner and select "Show System Processes") - Find WLAN - Click Storage, select Clear Data and Cache (some models enter Settings - More Settings - Applications - All - Find WLAN);
3. Restore all settings and see;
OriginOS FunTouch OS (Monster) UI and above: Go to Settings - System Administration - Backup & Reset - Restore All Settings;
FunTouch OS is as follows: Enter Settings - More Settings - Backup & Reset Factory Reset - Restore all settings, this operation will cause the logged in third-party software to need to log in again, but will not clear the **, ** and other files in the phone storage, please confirm that it does not affect the use of some third-party software before restoring all settings. To avoid data loss due to abnormal operation, it is recommended that you back up the important data of your mobile phone first.
4. Click Forgot Network, and then re-enter the password to connect to WiFi;
5. Enter i Butler - Traffic Monitoring - Network Management to check whether the software is prohibited from connecting to the WiFi network;
6. If the above methods are not improved, you can bring your mobile phone and valid purchase voucher to the service center for testing and processing, pay attention to WeChat *** "vivo" or "vivo customer service" to inquire about the address of the service center**, it is recommended to contact before going to ensure that there is a staff reception and then go over, so as to avoid delaying the precious time to run in vain.
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If you are using a Huawei phone and can connect to Wi-Fi but cannot access the Internet, you can use the following methods to troubleshoot the problem:
1. If you are using a home network, it is recommended to connect to other WiFi or mobile phone personal hotspots for testing and troubleshooting
1.If connected to other wifi is normal.
1) Please do not stay away from the router;
2) Please check whether the broadband account expires, restart the router and restart the phone before trying;
3) If the router has been set to the blacklist and whitelist, you need to check whether the MAC address of the mobile phone is added to the router, if the router does not set the blacklist and whitelist, please power off the router and restart the attempt.
2.If you connect to other wifi, you can't get online.
1) Please turn the WLAN switch back on and try to connect;
2. If you are using a public network:
1.Try using it in a place with a small amount and confirm that the hotspot is working properly.
2.Please check if you need to log in through a browser** to register before you can access the Internet.
3. If individual applications are not available online:
Please open Settings, enter Traffic Management in the search box above and click to enter the Traffic Management page, click Application Networking, and check whether the WLAN permissions are checked for individual applications.
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This situation usually occurs when the router is unable to access the Internet, but the router is working normally. Just check if the router incoming cable is connected.
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If the Wi-Fi network you are using is China Unicom Broadband, and the connection is displayed and the Internet cannot be accessed, there may be one of the following reasons:
1. If the broadband is in arrears or expires, you need to pay or renew it in time.
2. If the network cable is loose, both ends of the network cable need to be plugged in tightly.
3. If the device is used for a long time, you can turn off the power of the modem, router, computer and other Internet access equipment for 10-20 seconds, and then turn on the power supply and restart.
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Too many people use the same static DNS address, which will cause the mobile phone to connect to WiFi and show that it is connected but cannot access the Internet, you can solve the problem by changing the static DNS address, the specific operation is as follows:
Operating tool: vivo x6
Operating system: Funtouch OS
1. Take vivo x6 as an example, find the settings on the phone and enter the settings;
2. Click WLAN in the settings and enter;
3. Click to turn on and use the wireless connection;
4. The current wireless network is connected and click the arrow button at the rear to enter;
5. Enable static IP in the current network settings;
6. Finally, set the DNS1 and DNS2 addresses in the static IP to the sum.
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1. If you are using a home network, it is recommended to connect to other WiFi or mobile phone personal hotspots for testing and troubleshooting: 1If connecting to other wifi is normal(1) please do not stay away from the router; 2) Please check whether the broadband account expires, restart the router and restart the phone before trying; 3) If the router has been set to the blacklist and whitelist, you need to check whether the MAC address of the mobile phone is added to the router, if the router does not set the blacklist and whitelist, please power off the router and restart the attempt.
2.If you can't connect to other WiFi, you can't get online(1) Please turn on the WLAN switch again, and try to connect; (2) It is recommended to search for and restore the network settings in the settings, and restore them according to the on-screen prompts.
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What should I do if the wifi shows that it is connected and cannot access the Internet.
The wifi can be connected, which can only prove that the wifi connection is not broken, but it does not prove that the wifi is connected to the Internet. So first of all, check whether the network can go to the Internet normally, detection method: open a web page with a computer connected to the current wireless router to see if it can be opened normally.
If it can be opened normally, enter part of the router in the address bar, check the bottom label of the router to know), log in to the web configuration interface of the current router, check whether the router settings are normal, whether there are restrictions on login, etc., if there are restrictions, cancel the restrictions.
On top of that, you can also open your phone's settings, tap on "Wi-Fi", and tap on the exclamation mark icon to the right of the network you're currently connected to.
Click "Forget this network" to move out of the wifi.
Then reconnect to the wifi to try if it can surf the Internet normally.
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Hello, situation 1: wifi name contains Chinese 1, connect to wifi, open the browser, enter the IP address behind the router 2, enter the administrator password, log in to the browser management page 3, click on the wireless settings, select the wireless name, modify the wifi name, you can use English numbers and some characters, click save after modification Situation 2: The router has not restarted for a long time 1. Connect to wifi, open the browser, and enter the IP address behind the router 2. Enter the administrator password, Log in to the browser management page 3, Advanced Settings, click Device Management 4, open the Restart Router page, click Restart Router, and confirm the restart Situation 3:
Router setting error 1, connect to wifi, open the browser, enter the IP address behind the router 2, enter the administrator password, log in to the browser management page 3, click the Internet settings below, select the Internet access method, if the modem has been dialed, choose to automatically get the IP address 4, if the modem is not dialed, select broadband dial-up Internet access 5, enter the broadband and broadband password, and finally click Save below
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Answer: If you have a conflicting IP address, you will not be able to access the Internet, so you need to set up a network. 1. Right-click on this computer and select Properties. 2. Click on the home page of the control panel to enter the Network and Sharing Center.
3. Change the adapter settings, right-click on the network, and click Properties. 4. Double-click Internet Protocol version 4 and check Automatically obtain IP address. 5. Check Automatically get the DNS server address, click OK, and click OK again.
Thank you and have a great day.
Question: Sister: OPPO's mobile phone is connected to the Internet, but the display is not online.
oppoa7x mobile phone connected to your own home network but the display is not available to the internet, what is going on, answer that means that there is a problem with the network, it is the reason for the network, there may be arrears, but other mobile phones can be connected to mine, what can I not do, answer no, is there a "when connected"! ”
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This is usually a problem with the router or network.
Log in to the wireless router management first to check whether the network connection is disconnected, and if it is disconnected, reconnect and try it, if you can't connect, it is a network problem, then you need to check the network cable or consult the operator to see if the network is disconnected.
If there is no problem with the network, you can restart the router, and there may be more connected devices that can not connect to the Internet, and it can be restored by restarting it generally, and this situation often occurs when you can save the IP address of your device in the intranet settings of the wireless router, so that you can avoid conflicts, for reference only.
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2.If you don't connect for a long time, the IP will be assigned to someone else to use, and when your phone connects to this wireless wifi again, there will be an IP conflict, and the connection will not respond.
How to solve the question?
If you need to authenticate, it's a private wireless for a business or organization, and you can't connect unless you have a number.
It's useless to ask questions.
And whether the mobile phone card bound to the wireless network still has a phone bill, these two will also affect the use of the wireless network.
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The wifi is connected to the wifi network that cannot be connected to the Internet, and the external network is not successfully connected, and the broadband fails.
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It may be that the wifi is not connected to the network.
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Does the router have a function that prohibits surfing the Internet?
If a mobile phone device is blocked in the router, the mobile phone will not be able to connect to the wifi signal;
You can ignore the wifi and try again with the password.
The strange thing is that the old phone, other phones can be connected; It should be a matter of phone settings.
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The network signal is poor, or the payment is in arrears.
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Check your router settings.
Step 1: Open the browser of the computer connected to the current wireless router, enter part of the router in the address bar, check the bottom label of the router to know), log in to the web configuration interface of the current router, and the username and password are admin by default
Step 2: Under the network settings of the router, first find the WAN port setting option of the router. Setting the "type" correctly here is the crux of the matter.
There are two commonly used types: PPPoE and DHCP. Choose this according to your own situation.
If it is a home ADSL dial-up Internet access, choose PPPoE; If there is a direct network interface available, such as cell broadband or a hotel, DHCP is chosen
Step 3: If it is DHCP, there is no need to make other settings, and the router will automatically obtain the corresponding network settings. If you choose PPPoE, you need to fill in the correct username and password, which are provided by network service providers, such as China Telecom, and if you forget your password, you can call 10000 for manual consultation.
Step 4: Next, check the LAN port settings of the router. The settings of different brands are actually similar, the most important thing is to turn on the DHCP function, so as to ensure that the router can assign an IP address to the device when it is connected to the LAN port or connected to WiFi, and the IP address range assigned by DHCP should be in the same network segment as the IP address of the router, for example.
Step 5: Finally, check the security settings of your router. Check whether you have enabled some security policies that restrict MAC or IP address connections, or the corresponding rate limiting policy, and if so, turn them off, otherwise only devices with specific MAC or IP addresses can connect.
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If there is a problem with the broadband, you may not be able to connect due to broadband arrears or broadband disconnection, you can directly call the broadband customer service to explain the reason and check whether there is any arrears; 2. The router is unstable, and the quality of the router purchased is not good enough, resulting in very unstable wirelessness, and there will be problems such as crashes after running for a period of time; 3. Restricted from connecting to the Internet, wireless can be restricted for the mobile phone or computer, and the Internet cannot be connected if it is restricted.
Questions. How to solve it?
1. Enter the settings interface, find and click [Wireless LAN]. 2. Find the network name of your home in the wireless LAN and click on it. 3. After clicking Enter, find and click [Ignore this network].
4. Click [Ignore]. 5. After [Ignore] is completed, re-enter the password to connect.
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