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Hello. Depending on the problem you've described, not seeing your phone here won't solve it for you. Your phone problem can only be solved by seeing your phone face-to-face. In order not to affect your use.
a.Please go to a Xiaomi authorized repair point near you or Mi Home for testing.
Mi Home is open from Tuesday to Sunday, from 10 a.m. to 6 p.m.
The after-sales service of Xiaomi mobile phones is: return within seven days, replacement within fifteen days, and within the one-year warranty period, non-man-made damage is completely free.
b.If you don't have a branch near you, if you bought it on the official website of Xiaomi, please go to the official website of Xiaomi.
Log in to the place where you purchased this product, select to apply for after-sales service in the order details, and then please keep it unblocked. A staff member will contact you. Or you can also call Xiaomi customer service directly**If you don't buy it on Xiaomi's official website, you can call Xiaomi customer service** to consult.
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The mobile phone does not recognize the memory card, there are the following possibilities:
1. The memory card capacity is too large and the mobile phone cannot recognize it.
2. There is a compatibility problem between the memory card and the motherboard of the mobile phone. Change to a memory card brand.
3. The memory card is formatted as NTFS or ExFAT file system, and the mobile phone cannot recognize it. Re-qualified as fat32, that is, the bridge Sun Ke.
4. The mobile phone system is damaged or poisoned, and the function is not normal. Restore the factory settings and it will be normal.
5. The memory card of the mobile phone is damaged.
Founded in April 2010, Beijing Xiaomi Technology Co., Ltd. is a mobile Internet company focusing on the research and development of intelligent hardware and electronic products. "Born for fever" is Xiaomi's product concept. Xiaomi has created a model of using the Internet model to develop mobile phone operating systems, and enthusiasts participate in the development of the core of the problem.
1] Xiaomi is also the fourth technology company after Apple, Samsung, and Huawei to have the ability to develop its own mobile phone chips.
Let everyone enjoy the fun of technology" is Xiaomi's vision. Xiaomi has applied the Internet development model to develop products, made products with geek spirit, and used the Internet model to eliminate intermediate links, and is committed to allowing everyone in the world to enjoy high-quality technology products from China.
On December 7, 2017, Xiaomi released its "thousand-yuan full screen" mobile phone Redmi 5 and Redmi 5 plus, Redmi 5 Redmi 5 plus uses an 18:9 custom rounded screen, Qualcomm 14nm eight-core processor, large pixel camera and front soft light, 3300 4000mAh large-capacity battery, the price starts at 799 yuan, and it was first launched at ten o'clock in the morning on December 12. [36]
From December 19th to 26th, 2017, Xiaomi held the "2017 Xiaomi Thanksgiving Season" activity, the most popular of which is the 100 yuan "no routine" coupon, you can buy any product in Xiaomi**, a total of 10,000 tickets were issued. In this event, Xiaomi saved a total of 100 million yuan for 35768598 rice noodles in 342 cities. 10,000 orders were placed online, and some of them enjoyed the preferential treatment of the Thanksgiving season.
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If your phone can't read the card or can't detect the SIM card, you can try to put the card on another mobile phone to try it, and determine whether it is a card problem or a mobile phone problem by changing the card and the phone.
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Hello. It is recommended that you check it out by following the following methods:
Whether the SIM card is inserted correctly.
Whether the wrong SIM card is inserted, such as the standard version inserts the telecom SIM card, etc.
Go to Hardware Detection to see if the SIM card is working properly (enter * * on the dial screen). If the SIM status is normal, go to step 5, or if the status is unknown, go to step 4.
Try to replace a different SIM card, if the status is still unknown during hardware testing, it is recommended to go to the repair point for testing; If the detection status is normal, it is recommended to go to the carrier to replace a SIM card (the SIM card may be aging).
Whether the network type is correct and whether the carrier selects Automatic. (China Unicom selects 3G priority, mobile selects only 2G, and China Telecom selects automatic).
If the network type of the non-telecom mobile phone is CDMA automatic, you need to change the network type to "WCDMA Preferred" in the mobile phone information (**) to solve the problem.
Whether there is no signal in the area. You need to check whether other mobile phones on the same network have signals.
Back up your data, flash to the latest system version and try again.
If the above methods still do not help you solve the problem, please go to your nearest repair point for repair inspection.
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Hehe, you must have inserted the phone card back.
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Reason: 1: The memory card is oxidized in contact with the chip, it is recommended to use an eraser to clean it.
2: The memory card is corrupted.
3: The memory card slot is not in good contact.
It is recommended to use the computer to repair the memory card by the following methods: (If it cannot be read, you can only replace it with a new memory card).
1. Click "Start", click "Run", enter cmd and press Enter to open the command prompt window;
2. Enter the following command in this window: For example, check and repair the h partition: chkdsk h: f Enter will start;
3. The chkdsk disk check tool scans the h partition, and the other partitions are similar.
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If your phone can't format the SD card, you can try to format the SD card on your computer.
Then try to use it when you install it on your phone, if it still can't be used normally, it may also be caused by a system abnormality.
In the power-off state, press and hold the volume up + power button at the same time to power on, the screen lights up, release the power button, and keep pressing and holding the volume button to enter recovery mode.
Select Chinese Simplified and confirm, volume key select Power key confirm, select Will install to system and confirm.
Select Confirm, wait for completion, and select Restart to system to enter the new system.
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Try formatting the memory card.
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This should be the SD card compatibility is not good. It is recommended that you buy a good SD card.
There are a lot of copycat SD cards available in the market nowadays, and their compatibility and quality may lead to physical damage, file format corruption, data corruption. At the same time, the regular SD card is hot-swappable in use, abnormal restart, SD card may be in the background during the power on and battery action, abnormal action may lead to SD data writing errors, resulting in physical damage, file format damage, data damage, this direction is largely limited by the use of habits, because many programs in the Android system are running in the background, and the SD card data update will not be displayed to us, the safe way is to minimize the hot-swap SD card, Abnormal restart, turn on the battery to avoid possible problems.
After the physical damage of the SD card, you can directly contact the after-sales department of your local SD card brand to enjoy after-sales service, and the after-sales department of each brand recommends that you check the relevant official website, Toshiba and Kingston SD cards provide a 5-year warranty, and SanDisk provides a 1-year warranty.
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Try again with a different phone.
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