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The responsibilities of a supermarket guide are as follows:
1. Guide customers to consume in a timely manner when customers need them in Hengzhen, and introduce products to customers so that customers can consume better;
2. Beware of stealing by customers;
3. It is necessary to understand the trading situation of goods, and replenish the supply of goods in time when there is a shortage of goods;
4. Provide reasonable services to customers' consultation and shopping guides;
5. Carry out cleaning and commodity loss prevention management for the hygiene in the supermarket, and arrange the display surface as required, so as to be neat and beautiful, and the shelves are full.
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1. Ensure the sales of inventory goods, clean up the end racks, piles, shelves and replenish the supply in a timely manner; 2. Maintain the hygiene of the sales area; 3. Keep the passage smooth, no empty pallets and garbage; 4. Arrange the display surface according to the requirements, so that it is neat and beautiful, and the shelves are full; 5. Timely take back and dispose of the broken sedan packaging goods; 6. Ensure that each commodity in the sales area has the correct bar code and ** brand; 7. Organize the inventory area to ensure that the goods are clear, safe, regular and orderly; 8. Check the shelf life; 9. Obey the management of management personnel and strictly implement the requirements; 10. According to the arrangement of the store, do a good job of inventory of goods.
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A supermarket shopping guide is the process of guiding customers to make a purchase. Consumers often have little suspicion when they enter the store, which hinders the realization of purchase behavior, and shopping guide is to relieve all kinds of doubts in consumers' psychology and help consumers realize purchases.
The main responsibility of a shopping guide is to help consumers make decisions and make a purchase. The specific responsibilities are;
1. Ensure the sale of inventory commodities and verify the sale**, clean up the end racks, piles, shelves and replenish the supply in a timely manner.
2. Maintain the hygiene of the sales area (including shelves and goods).
3. Keep the passage smooth, no empty pallets and garbage;
4. Arrange the display surface according to the requirements, so that it is neat and beautiful, and the shelves are full.
5. Collect and dispose of broken packaging goods in a timely manner.
6. Ensure that each commodity in the sales area has the correct bar code and the correct ** brand. Hail Tomb.
7. Organize the inventory area to ensure that the goods are clear, safe, regular and orderly;
8 FIFO, and check the expiration date.
9. Obey the management of management personnel and strictly implement the requirements;
10 Smile service, polite language.
11. According to the arrangement of the store, do a good job of inventory.
Dedication to work: Consider yourself as a part of the whole Wuyun e-commerce company, and every member should have a sense of ownership, actively participate in the company's work, and maintain high morale at all times.
Insist on smiling service: take the initiative to provide service to customers. When facing customers, you must pay attention to keep smiling at all times, and have a natural, honest, friendly and friendly attitude.
During the conversation, be cheerful, energetic, and confident, pay attention to what you say, and maintain eye contact with customers. When there are no customers, the expression is natural, lively, and not dull.
Use civilized and polite language: In the process of receiving customers, attention should be paid to the use of civilized and polite language, such as: "Hello", "Welcome", "Please", "Thank you", "Long wait", "Sorry", "It's okay", "Thank you very much", "If you have something to do", "Please go slowly", etc., you can flexibly use Mandarin or local dialect according to the customer's familiarity with the language.
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Salesperson Job Responsibilities.
1. Ensure the sales of inventory goods, clean up the end racks, stacks and shelves in a timely manner and replenish the supply of goods.
2. Maintain the hygiene of the sales area (including shelves and goods).
3. Keep the passage smooth, no empty pallets and garbage.
4. Stack the row surface according to the requirements, so that the row surface is neat and beautiful, and the shelves are plump.
5. Timely sporadic goods (orphan goods) and disposal of broken packaging goods.
6. Ensure that each commodity in the sales area has the correct bar code and the correct ** sign 7
The shelf life of the goods (first-in, first-out).
8. Sort out the returned items in advance and complete the return procedures.
9. Smile service, polite language.
Main work: **:* must check whether the product has a barcode. Check that the ** label is correct, including ** check of DM products.
Ensure that the goods correspond to the ** sign one by one. After replenishing the goods, the empty paper should be delivered to the designated place. It must be done in a timely manner, and there must be no empty shelves in the case of inventory.
When it is necessary to do first-in-first-out, it cannot affect the smooth passage during the operation.
Tallying: Check whether the goods have barcodes, whether the expiration date is printed, whether the expiration date is close to the expiration date or expired, whether there is damage, etc., and deal with it in time. Row inspection: whether the product is customer-oriented and whether the row is neat. You can't change the layout at will.
Card check: whether the cards are aligned with the product one by one.
Cleaning: Cleaning of goods, shelves and stacks on a regular and irregular basis. The shelves of goods are required to be free of dust and oil.
Promote sales, control wastage, calculate inventory levels, sales volumes, and purchase quantities on a daily basis. Timely** orphan goods. Inspect the store to prevent theft.
Price tag: Print labels and attach barcodes according to the requirements of the specification. The ** sign must be placed in the middle of the row surface, and the missing ** sign must be filled in time. The remaining barcodes and stickers should be collected and destroyed in a unified manner. The barcode should be affixed in place.
Inventory: An inventory is carried out on the last day of each month and all employees must participate. Ensure that the results of the inventory are accurate during the inventory.
Auxiliary work: service: patiently answer customer inquiries ** Do not disturb customers when tallying, select goods and mediate some customer disputes in a timely manner. Stop customers from violating the rules of the store: unpacking, smoking, bringing pets inside, etc., and ask for help or report to the supervisor in a timely manner for problems that cannot be solved.
Equipment management: sealing glue, rags, water cups and other items should be placed in the designated position. Shelves and other materials are delivered to the warehouse in a timely manner.
Market research: according to the company's requirements, the time and content arranged by the supervisor to do market research. Market research materials should be authentic and effective.
Work log: well-organized and legible. The work done, the unfinished work must be listed.
God, how do I think a supermarket clerk is busier than ...... UN Secretary-General
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Summary. Those are the first staff appointed by the manufacturer will sell you the manufacturer's own products, because the salary and performance commission of those employees come from sales, in fact, when you enter the hypermarket, you will know which ones are the best employees, which are internal employees, and the internal employees are wearing work cards and unified work clothes with supermarket logos, and the first staff of the manufacturer is basically the work clothes designated by the manufacturer or the unified ** staff work clothes distributed by the store! It's easy to recognize, as long as you take a closer look.
Beg. Why do the waiters in the supermarket always take the initiative to recommend some products?
I'm going to organize the text here, please wait a minute.
Those are the first staff assigned by the manufacturer will give you to sell the manufacturer's own products, because the salary and performance commission of those ** staff come from sales, in fact, when you enter the hypermarket, you will know which macro surplus leaks are the best employees, which are internal employees, internal employees are wearing work cards and unified work clothes with supermarket logos, and the first staff of the manufacturer is basically the work clothes designated by the manufacturer to destroy the work clothes or the unified ** staff work clothes distributed by the store! It's easy to recognize, as long as you take a closer look. Beg.
1.They have a task, and they stipulate the amount of sales for the sun, and the completion of the good will be high. So they'll find ways to get you to buy what she's selling.
So you can't judge the quality of this thing based on their recommendations2And then there's the quick grip that expires and sells expiring things, which are very common.
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When I was shopping at the supermarket, I didn't like the recommendation of the shopping guide.
Sometimes when you go to the supermarket, the shopping guide is always enthusiastic, whether you need it or not, you have to tell you a lot of product benefitsSometimes you have to attach the great principles of lifesaid that I chose by myself, but I still kept following you to sell, which is very annoying. I know what kind of products I need, I can choose the products I need slowly, instead of someone forcibly selling my products, which is why I don't like the recommendation of the shopping guide. <>
Supermarket shopping guides generally recommend their own products or high-yield bulk productsBecause these early products can bring benefits to the shopping guide, the shopping guide is more active in the promotion. And when the shopping guide sells the product, he usually says how good the product is, which interferes with my selection of goods.
When I go to the supermarket to buy something, I like to choose slowly, such as food, I like to look at the ingredient list of food, so as to choose, but if there is a shopping guide next to me, the shopping guide has been talking endlessly, and sometimes I tell the shopping guide that I want to choose by myselfThe shopping guide is still there to promote his products, in fact, this is very emotional.
The deepest impression is to go to a cosmetics store, as soon as I enter that cosmetics store, before I start to see the first product, the shopping guide comes, and then I keep talking to you, keep recommending products to you, and when I look at this product again, she will recommend that product to you how to be good. If you say you want to pick your own, the shopping guide is there and keeps an eye on itIf it affects the good shopping mood, it becomes less desirable to buy. <>
This feeling is also felt in some supermarkets, which makes customers feel less comfortable shopping. In fact, most of the shopping guides only care about the commission, whether this thing is good or not, many times the shopping guide has not been used at all, the shopping guide is only responsible for selling, the more he sells, the more he takes a cut, and the shopping guide will not care about the customer's mood.
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I don't like it, because there is no fun in shopping, shopping is to shop around and pick slowly.
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I don't like it, I think it's very embarrassing, I know what I buy, I don't need to recommend it, and many of the rolling things recommended by the shopping guide are not what I need.
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1. When customers need it, we should guide customers to consume and introduce products in a timely manner, so that customers can consume better.
2. Beware of stealing by customers;
3. To understand the buying and selling of goods, when there is a shortage of goods, immediately report and timely delivery.
4. Maintain and pay attention to hygiene in your area.
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