How long does it take for an Acer laptop to request a return or exchange?

Due to quality problems or failures, Acer laptops can enjoy three guarantees of service such as return within 7 days, replacement within 15 days, and free warranty within 15 days during the warranty period with the quality inspection certificate of the manufacturer's repair center or special maintenance point!

The so-called "three guarantees" refer to repair, replacement and return. The implementation of "three guarantees" for goods or services is a method for operators to undertake quality assurance of goods (services). The significance of this is twofold

The first is to promote operators to ensure that the goods or services meet the quality requirements stipulated by the state; Second, it will help consumers' consumption needs to be realized to the greatest extent and protect the legitimate rights and interests of consumers from being violated. The basic content of the three guarantees is: if the operator has a quality problem with the goods (services) operated within a certain period of time, it has the obligation to repair, replace and return the goods (services) free of charge, and if the operator does not fulfill this obligation, it will bear the corresponding civil liability.

Hello. Acer monopoly at your service (disclaimer: I'm not Acer customer service) is very depressed when it comes to such a situation. But there was no way. I don't think I can change it.

You just know it when you look at this.

If there is a hardware problem within seven days, it can be replaced.

Within a month, but it's more troublesome.

It is a quality problem, and if it is not good to repair 3 times, it can be returned

Not in the physical store, if the online shopping is in ** shopping, the store supports seven days of unconditional exchange.

1 "7 days" provisions: within 7 days from the date of sale, if the product has a performance failure, the consumer can choose to return, exchange or repair.

2."7-day no reason to return or exchange" refers to the special after-sales service provided by the user (hereinafter referred to as the "seller") to its buyers using the technical support and services provided by **, allowing buyers to return and exchange their purchased specific goods in accordance with the provisions of these rules and other public rules of **.com. Specifically, the time is calculated from 0:00 on the next day after the date of receipt, and the full 168 hours is 7 days), if the buyer is unwilling to complete the transaction due to the subjective judgment of the buyer, the seller is obliged to provide the buyer with a bright number of return and exchange services; If the seller fails to fulfill its obligations, the buyer has the right to file a complaint against the seller in accordance with these rules and apply for compensation of "7 days no reason to return or exchange".

The former is the national three-package policy, and the latter is the rule formulated by the first country.

It's okay if there's a fault.

Of course, if the merchant has promised to return it unconditionally, then it is okay; Otherwise, there is no unconditional return and exchange ......in the national regulations

In addition, netbooks are capable of this, and it is difficult to use slightly larger programs.

But fortunately, netbooks are cheap, so it is recommended that you buy a real notebook.

You go to negotiate and add money to replace the machine, there is still a possibility.

However, this is a friendly negotiation between the two sides, and there is no mandatory regulation that stipulates this, so you have no other way to ...... except with appropriate gestures and words

In other words, it seems that there is only a quality problem. Let's negotiate specifically.

No. Because it is not a quality problem, it cannot be returned.