Please give some housekeeping company formation planning plan

Because the upstairs has given you some advice on employing people, I won't talk more about this aspect, and I personally have a little suggestion on opening a store:

First of all, because I don't know which city you are, I can't have a detailed and investigated question about your question, so I can only provide a general direction.

First of all, I think the most important thing is market research, you need to understand the current situation of housekeeping in your city, and then target the group you want to serve, such as whether you want to be a high-end consumer or a mass, which has a great role in determining the location and direction of your company. Accurate positioning will directly guide you to how to market the customers and markets you are facing, and it is unrealistic to think that the entire market will be eaten.

After the market positioning is basically determined, it is time to position your company, the amount of investment and the market will directly determine the size of your company, if you want to do a larger scale, then you must at least find a professional business planning and VI company to plan for you as a whole. Including the company's logo, storefront, in-store design, etc., if you can do it, then you don't have to spend extra money on others to do it in terms of corporate culture.

The next is the location of the company, this is very important, directly determine the scope of your company's coverage and advertising effect, do a good job can save you a lot of advertising window costs, personal experience try not to do a shop on the street on the first road, although it seems that the publicity effect is very good, but there will not be many people entering the store, I don't know if your city is like this, personal summary of experience. (Recommended: near the entrance of the high-end community, try to choose near the intersection that can cover several communities).

Not to mention the decoration, if you have found a corporate plan and VI design for you to do, then just do it according to the design plan. The purchase of equipment should be based on economic strength, and it should take into account the overall style, which cannot give you much advice.

The management team you are talking about is not only a housekeeping company, in fact, all companies are the same, for the company's big tree, this team means the backbone of the big tree, so what kind of people to choose and how to choose people is the most critical, and in the process of operation, an experienced store manager is your biggest help. (Personally, I think the store manager, customer service and marketing are the three most important parts).

I'm not very good at writing things, so maybe these won't be of great help to you, I personally suggest that if you want to do this line of work, then you must know more in the early stage, because it is easy to open a store directly and have money, but it is not easy to ensure the quality of service and run well, if you don't know this line of work, it may be more difficult. You can find your local more successful housekeeping to learn, do more market research, I hope you can succeed. The profits of this industry may not be as big as you think, but if you do well, the income is still considerable.

This industry is labor-intensive, and the quality of employees is generally not high, and they generally only value salary, so it is not easy to manage, and the turnover of personnel is also very large.

There are mainly the following aspects of this industry that are difficult to deal with:

2. The reliability of employees: employees are very complex, and some have bad social habits, which will cause certain economic losses to customers and affect the company's reputation. Therefore, it is necessary to strictly review the identity information of employees, and it is best to seek assistance from the local public security bureau.

3. Employee management: Employee management is very troublesome, so it is necessary to have a detailed rule system, reward and punishment system, compensation system, attendance management, etc.

4. Customer data management: Many housekeeping companies do not have the habit of using software, and the degree of informatization is quite low, and they also use traditional card and electronic document management. It is difficult to manage and quickly retrieve timed service customers, customer service records, contract records, etc., and the error rate is high.

5. Employee salary calculation: The salary calculation of employees is very complex and involves many factors, including: grade, service quality, satisfaction, service quantity, specific items of service, etc.

Even financial professionals have a hard time figuring it out. Therefore, it is very easy to cause employee disputes.

6. Company cost control: due to the lack of information management, many housekeeping companies have adopted a decentralized management mechanism, redundant staffing, unreasonable scheduling, and can not fully improve the work efficiency of cleaning personnel, resulting in high service costs for the company.

We must optimize the management mode and adopt centralized management based on information management. It is best to use software. Core-housekeeping management software isn't bad.

In terms of management, the management system of Zhengxiang and housekeeping service companies, which was the first to introduce full-process enterprise management in China, can be used for reference.

1. Establish an "iron triangle" relationship between the company, the nanny and the customer: the nanny is employed by the company, and the company pays wages and manages it, so that the nanny changes from a freelancer to a "professional worker" and obtains a sense of belonging; The company signs a labor contract with the client (family employer), and the nanny is stationed in the client's home as a service representative. The company has set up a supervision department, and every 100 customers are equipped with a full-time supervisor to supervise the quality of service, manage and educate nannies, and coordinate the relationship between employers and nannies through home visits, **, etc.

2. Establish a training base and do a good job in pre-job quality education. Nearly a month of fully enclosed pre-job training will be carried out for all nannies before taking up their posts, including: cooking, infant and elderly care, laundry and ironing, household cleaning and other labor skills and service mentality training, safety knowledge, laws and regulations, company discipline, etc., so as to improve labor skills, so that they can provide good services after entering the family; On the other hand, the education of service mentality is more crucial, training them to have a good professional mindset and be good at establishing a good relationship with employers.

3. Establish a security system. When it comes to providing services to families, especially live-in nannies, the biggest concern is safety. First of all, the company strictly controls the first pass, and strives to make the nanny clear and innocent in history.

A special external liaison department was set up to directly contact the local women's federation and the labor department to contact and transport personnel, and conduct a clear background investigation of the nanny's family one by one.

4. Through legal training, inculcate theft, injury and other behaviors and legal penalties that may be related to the work of nannies, so that they know the law and strengthen their safety awareness. The third is to introduce an insurance mechanism, sign a contract with the insurance company, and launch the "comprehensive insurance for housekeeping services", which can be compensated by the insurance company for personal accident injuries and property losses caused by nannies.

5. For housekeeping companies that provide services to high-end customers, in addition to achieving "superiority" in the quality of employees, their professionalism should also be reflected in cleaning tools.

6. In order to survive in the non-standard housekeeping service market, it is necessary to make the housekeeping company unique.

Content from users: Spring, Summer, Autumn and Winter.

Part 1 Establishment of a housekeeping company.

Chapter 1 Internal Overview of the Domestic Service Industry.

Chapter 2 The Future Development Direction of Housekeeping Companies.

Chapter 3 Business Model of Housekeeping Companies.

Chapter 4 Equipment and facilities of the housekeeping company and initial investment budget.

Chapter 5 Site Selection of Domestic Service Companies.

Chapter VI Handling of relevant business opening procedures for domestic service companies.

Chapter VII Business Items and Operating Procedures of Housekeeping Companies.

Chapter 8 Staffing and Recruitment Methods of Housekeeping Companies.

Chapter 9 On-the-job training for employees of housekeeping companies.

Chapter 10 Salary Formulation and Management of Employees of Housekeeping Companies.

Chapter 11 Performance Appraisal of Employees of Housekeeping Companies.

Chapter 12 Operation Management and Business Processes of Housekeeping Companies.

Chapter 13 New Customer Development and Relationship Maintenance of Old Customers.

Chapter 14 Chain operation and franchisee management of housekeeping companies.

Chapter 15 Advertising and Marketing Plans for Housekeeping Companies.

Chapter 16 Branding of Housekeeping Chain Stores.

Chapter 17 Diversified Operation and Innovation Service Projects of Housekeeping Companies Appendix Implementation Plan for Innovative Service Projects of Housekeeping Companies (5 sets).

Five sets of detailed and complete implementation plans for innovative service projects of housekeeping companies have strong feasibility and innovation, which are very inspiring and helpful for the new business development of existing housekeeping companies.

Appendix Housekeeping Company Business Process Manual.

It comprehensively expounds the principles, objectives and procedures of the business operation of the housekeeping company, which is one of the necessary documents for the housekeeping company to carry out business efficiently and achieve the business objectives.

Part 2 Business Development and Promotion of Housekeeping Companies.

Training Manual for Domestic Service Workers.

Chapter I: General Provisions.

Chapter 2 Principles and Objectives of Service Personnel Training Chapter 9 Employee Reward and Punishment Management System.

I don't really like to use the word entrepreneurship in this industry, and it is more appropriate to use it to open a housekeeping company. When you decide to start a small company, the goal is to focus on local life services, and the first step is not to rush to name and register. A market worth doing doesn't get lost just because the company name gets up late.

I also want to do the housekeeping industry and open a housekeeping company by myself, but there are so many housekeeping companies now, how to choose is a difficult problem, and I have no experience in doing it myself, which is a headache.

How much capital is required to set up a self-operated domestic service company (non-intermediary)?

A: This is calculated according to the scale of your own work, such as how much office the company is going to rent, how much hardware equipment the company needs, how many housekeeping staff are going to be hired, etc., all of which are determined to calculate how much money is needed.

How to set wages and commissions for employees?

Answer: According to the local wage level of the housekeeping industry in Beijing, it is very simple to know the salary as a customer. As for the commission, a part of the salary is taken out as a commission, which needs to be given advice by a professional human resources person.

How to do a good job in pre-job training for the company's employees and some management policies?

How to refer to the general charging standard? Such as cleaning, confinement nanny, nanny, etc., what is the rate of commission for employees?

A: Q&A 2 gives you how to get the fees. It is recommended that if you don't know anything about housekeeping companies, you can either join directly, or enter the industry yourself for a period of time, or directly ask a professional professional manager to implement it, otherwise it is still difficult to do a good job, after all, interlacing is like a mountain.

How to choose a reliable housekeeping company to join, in order to reap the success and wealth we want.

Part 1 Establishment of a housekeeping company.

Chapter 1 Internal Overview of the Domestic Service Industry.

Chapter 2 The business model of domestic service companies.

Chapter 3 Initial investment budget for starting a housekeeping company.

Chapter IV Handling of relevant business opening procedures for housekeeping companies.

Chapter 5 Equipment, facilities and tools required for starting a housekeeping company Chapter 6 Detailed introduction and operation process of the housekeeping company's business projects Chapter 7 Specific operation management and business process of the housekeeping company Chapter 8 The ** and recruitment methods of the employees of the housekeeping company.

Chapter 9 On-the-job training for employees of housekeeping companies.

Chapter 10 Management Methods and Skills of Employees of Housekeeping Companies.

Chapter 11 Advertising and Marketing Plan of Housekeeping Companies Part II Business Development and Promotion of Housekeeping Companies.

Business Process Manual for Housekeeping Companies.

It comprehensively expounds the principles, objectives and procedures of the business operation of the housekeeping company, which is one of the necessary documents for the housekeeping company to carry out business efficiently and achieve the business objectives.

Training Manual for Domestic Service Workers.

Chapter I: General Provisions.

Chapter II Principles and Objectives of Service Personnel Training.

Chapter 3 Training Course Setting, Chapter 4 Training Content and Requirements, Chapter 5 Configuration of Training Auxiliary Facilities.

Chapter VI Training Teacher Management System.

Chapter VII Daily Safety Knowledge Training System Chapter 8 Training and Assessment System Chapter 9 Retraining System for Service Personnel.

Chapter 10 Main Reference Textbooks.

Chapter XI: Supplementary Provisions.