Why does Huawei mobile phone skip screen, and how to solve the problem of Huawei mobile phone screen

The touch screen of Huawei phones will automatically skip the screenIt may be caused by an error in the phone settingsHere's how to solve it.

The phone's touchscreen is completely out of order.

If the problem persists, it may be a hardware failure, and we recommend that you bring the relevant proof of purchase to the Huawei Customer Service Center for testing.

The touch screen of the mobile phone is partially out of order (broken contact), sometimes it is out of order, the touch screen jumps randomly, the touch screen is automatically touched (ghost hand), and the touch screen is not sensitive.

Please perform the test as follows:

To ensure the accuracy of the test results, please make sure before the test:

The screen is clean, no oil stains, water stains;

Do not place it on a quilt, sofa and other soft positions for operation, the touch screen is unevenly stressed, and it will be insensitive probarily;

There is no strong magnetic field interference such as microwave oven and induction cooker nearby;

Performed at room temperature;

The film should not be too thick, otherwise it will affect the sensitivity of the touch screen, and it is recommended that you remove the protective film for testing.

When the pointer position function is turned on, draw a line by sliding your finger over the unusual position of the screen.

If the line is not the same as the touch position of your finger, or the line is not continuous (there may be disconnection or inability to draw), it may be a hardware problem with the display.

If the line is the same as the finger touch, and the line is continuous, it means that your screen hardware is normal, and it is recommended that you restart your phone and try it. If it only appears on a third-party app, it may be caused by an abnormality in the third-party app, and we recommend that you upgrade the app to the latest version or uninstall it and reinstall it.

The phone touch screen is too sensitive.

It may be that you have turned on glove operation or glove mode, and the screen sensitivity will be increased after turning on it to improve the accuracy of the gloved touch screen

Touchscreen issues occur while charging only.

Please try to charge with the standard charger and data cable first, if there is no problem, it may be a problem with the third-party charging equipment;

If the touch screen is abnormal when charging in a fixed place, it may be caused by an unstable power supply, and it is recommended that you change the power supply to another place (change the power supply) for charging.

If the above methods do not solve your problem, we recommend that you back up important data in advance (WeChat and QQ need to be backed up separately) and bring your phone, standard charger, data cable, and relevant purchase vouchers to a nearby Huawei Customer Service Center for maintenance.

Skipping screen (automatic operation, random points, like being remotely controlled, etc.), only talk about the method, and skip the reason.

Software:1Brighten the brightness of your phone (over 60%)2Detect and kill viruses.

3.Use the official ROM to flash the machine.

Hardware or Other:

1.Use the original charger.

2.Check that the film is not blocking the sensor.

3.Paste a matte film, anti-fingerprint.

4.After washing your hands or sweaty hands, wipe them dry. (This is important if the finger temperature is greater than the screen temperature, which will form a fog).

5.Clean screen dust.

6.Poor contact of the cable has to be returned to the factory.

If the touch screen of your mobile phone automatically jumps and automatically touches the screen (ghost hand), you can use the following methods to troubleshoot the operation:

1.If the problem of jumping or ghost hands occurs when charging only in a fixed place, it may be caused by the unstable power supply voltage, and it is recommended that you change the charging to another place (replace the power supply).

2.If there is a problem of random jumping and ghost hands when charging only with a third-party charging device, please use the standard charger and data cable to try to charge first, if there is no problem, it may be a problem with the third-party charging equipment; It is recommended that you use the original charger in scenarios where you need to charge and use touch control, and you can remove the protective case to improve the touch experience.

3.Please check whether there is a microwave oven, induction cooker and other high-intensity magnetic fields nearby, which will cause interference to electronic components, resulting in abnormalities such as random jumping of the touch screen;

4.Please scroll down the status bar to view it in the shortcut settings menu, or search and enter NFC in the settings to check whether the NFC function is enabled, and NFC will automatically open the specified application after scanning out a specific scene.

5.Please check whether you have installed the "one-key lock screen" type application, some third-party "one-key lock screen" software will conflict with the system's built-in lock screen, resulting in random jumps, such as jumping to the lock screen interface, camera interface, etc. It is recommended to uninstall third-party software such as "one-click lock screen".

If the above methods still do not solve your problem, we recommend that you back up important data in advance (WeChat and QQ apps need to be backed up separately) and bring your phone, tablet, standard charger, data cable, and relevant purchase documents to a nearby Huawei Customer Service Center for testing.

1.Try to use a stable voltage source for charging, and avoid charging the device in an environment with unstable voltage, such as on a high-speed rail train. Because some high-speed rail circuits need to use inverters to change the voltage, it will lead to unstable voltage, which will cause phenomena such as screen jumping.

2.It is necessary to use a charger and data cable from a regular manufacturer, which will cause a lot of damage to the device. Once the screen jumps during the charging process, the power should be unplugged in time.

3.If the mobile phone has a screen skipping problem due to hardware quality problems such as the screen, you should consider replacing the screen or changing the machine. 4.

It can be solved by flashing, and the screen skipping phenomenon caused by the system firmware version can be solved by flashing. Before flashing your phone, back up your phone's data.

1.Please check if the glove mode is turned on. In this mode, the sensitivity of the touch screen will be greatly improved, which may cause the screen to be too sensitive, resulting in random jumping, and it is recommended to turn it off under normal circumstances.

2.If the screen automatically jumps when the phone is charging or connecting to the computer, please check whether the data cable and charger are the original adaptation. Please use Huawei's standard data cable and charger, non-original chargers may make the charging voltage unstable, causing the screen to skip.

Please check whether the function of the mobile phone returns to normal after unplugging the charger, if it returns to normal after unplugging, please replace the standard standard charger and data cable to observe whether it is normal. 3. Please change the external environment to confirm the influence of surrounding environmental factors: if there is a strong electromagnetic field nearby (microwave oven, induction cooker, power station, etc.):

It is recommended to move away from the strong magnetic field to see if the screen function returns to normal. In an environment with a strong electromagnetic field, it will affect the function of the touch screen, such as charging when taking the high-speed train, which will have a large electromagnetic interference. If the ambient temperature is abnormal (above 50° or below -20°):

It is recommended to try again after moving to another venue. Abnormal ambient temperature will cause abnormal screen display and touch function.

4.Some third-party software, such as "one-click lock screen", will conflict with the lock screen that comes with the system, resulting in the phenomenon of screen jumping, such as jumping to the lock screen interface, camera interface, etc. It is recommended to uninstall third-party software such as "one-click lock screen".

If you don't want to lock the screen using the power button, we recommend using the "One-Click Lock Screen" tool that comes with your Huawei phone. How to do it: Press and hold on the blank space of the home screen for about 3 seconds to enter the desktop settings interface, click the window widget, swipe left and right on the small toolbar at the bottom of the screen, find the one-key lock screen, press and hold the tool icon and drag it to the home screen.

Then, tap the one-click lock screen widget on the home screen to quickly lock the screen. 5.Please restore or upgrade your phone to the latest version after backing up your important data.

If the problem persists after the preceding operations, the touchscreen hardware may be faulty, so please back up your data in advance and repair it at a nearby Huawei Customer Service Center.

You follow the steps above to check it out.

Hope it helps

Under what circumstances does the mobile phone appear to skip the screen? If it occurs during charging, you may not be using the standard charger, you can replace the standard charger and data cable to observe whether it is normal. If you are using a standard charger, you can unplug the charger to try, if it returns to normal after unplugging, it is recommended to replace the data cable charger.

Or change a charging location (such as taking it from home to the office, and check whether the magnetic field interference in the area is too large, causing screen touch problems), such as charging when taking the high-speed rail, it will have a lot of interference. The sensitivity of the touch screen will be greatly improved when the mobile phone is turned on the glove mode, which may cause the screen to be too sensitive, resulting in random jumping, it is recommended to turn off the glove mode: Settings > "Smart Assist" glove mode.

Some third-party software, such as "one-key lock screen", will conflict with the system's own lock screen, and the screen will skip the phenomenon, such as jumping to the lock screen interface, camera interface, etc., it is recommended to uninstall the "one-key lock screen" and other types of software.

Hello Huawei mobile phone screen jumping: 1. When the Huawei mobile phone screen jumping screen appears, everyone press the power button of Huawei mobile phone. Let the Huawei phone screen go black for three to five minutes, and then click on it, and the screen will disappear naturally.

2. If the screen jumps on the staring wheel of the Huawei phone, click the button to return to the home page to return to the phone screen. Then open another software to run, turn it off, and then enter the software you are working on, and the screen skip will disappear naturally. 3. You can also use this method to jump the screen of Huawei mobile phones, use another mobile phone or fix ** to your own mobile phone**, and then the jump screen of Huawei mobile phones will naturally disappear.

4. There is another way, which is to clear the data in the mobile phone. You may find that when Huawei jumps the screen, it actually jumps the screen according to the process you have operated, so if you clear the data, it will naturally not skip the screen. 5. The way to clear the data, first turn off the Huawei mobile phone, and then turn it on, just after turning it on, press and hold the upper button of the volume button, and the power button for a long time.

After a while, it will enter the data erasing state, and at this time, you can choose to erase all the data and draft it. 6. Of course, some data is still useful to us. Therefore, before clearing the data, you can back up some of the data you need by yourself, and then clear the data.

If you are using an Honor phone, the screen of the phone will jump

1: Please check whether the screen jumps automatically when the phone is charging or connected to the computer.

If the current power supply voltage is not stable enough, it may interfere with the touch screen and cause the screen to jump, so it is recommended to replace other power supplies to try;

The voltage configuration of non-original charging equipment may be different, resulting in screen jumping, so it is recommended to use the original Honor charger and data cable.

2: Check whether the lock screen app is installed.

Some third-party software (such as one-click lock screen) will conflict with the lock screen that comes with the system, resulting in the phenomenon of screen jumping, such as jumping to the lock screen interface, camera interface, etc., it is recommended to uninstall the third-party software of the lock screen type.

3: It may be that there is a strong magnetic field interference around the mobile phone that causes the mobile phone screen to jump.

Whether this problem occurs in a fixed position, the high-strength magnetic field will cause interference to electronic components, which will cause abnormalities such as the mobile phone screen jumping, it is recommended to try after changing the mobile phone position.

4: Check to update the system version of your phone.

Connect your phone to Wi-Fi, enter the settings interface, search for and enter Software Update (or System Update), check if there is a prompt to update the system, if prompted, please back up important data (QQ and WeChat backup separately) to upgrade the phone system to the latest version.

5: Factory reset.

6: Still can't be resolved.

If your phone's touch screen automatically jumps and touches the screen automatically, you can do it in the following ways:

1.If you only use a third-party charging device or charge in a fixed place, it may be caused by the unstable power supply voltage, so we recommend that you change the Huawei charger or replace it elsewhere (replace the power supply).

2.Please check whether the NFC function is enabled, NFC will automatically open the specified application after scanning out the specific scene. This phenomenon is not a screen skipping failure, please feel free to use it.

3.If the touchscreen automatically jumps when your device is using wireless charging, please check whether the device supports wireless charging.

4.Please check whether you only miss the phenomenon of random jumps when using third-party "one-key lock screen" apps, such as jumping to the lock screen interface, camera interface, etc. It is recommended to uninstall third-party software such as "one-click lock screen".

If the above methods still do not solve your problem, we recommend that you back up important data in advance (third-party applications such as WeChat and QQ must be backed up separately) and bring your phone, standard charger, data cable, and relevant purchase vouchers to a nearby Huawei customer service center for testing.

Huawei Customer Service Center.

Make an appointment for service. Boarding service.

If your phone's touch screen automatically jumps and touches the screen automatically, you can do it in the following ways:

1.Check whether only third-party "one-click lock" apps are used to jump randomly, such as jumping to the lock screen or camera interface. It is recommended to uninstall third-party software such as "one-click imitation bridge lock screen".

2.If you only use a third-party charging device or charge in a fixed place, we recommend that you change the Huawei charger or replace it with a power source.

If the problem persists, we recommend that you back up important data in advance (third-party applications such as QQ and WeChat must be backed up separately) and bring your phone, standard charger, data cable, and relevant purchase vouchers to a nearby Huawei Customer Service Center for testing.

Huawei Customer Service Center.

Repair spare parts** inquiry.

Boarding service.