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Dial**400 102 6180 After connecting, press 9 to manual. (The connection rate is very low, so be patient and call a few more times.) **The customer service said that the deposit can be refunded through the APP, and the balance can only be refunded through the **customer service. Try it a few more times.
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In 2017, I used WeChat payment to worship the bicycle deposit and recharge 20 yuan, a few days ago I suddenly remembered that I didn't use the worship shared bicycle for a long time and the deposit and balance were refunded, and the screenshot of the WeChat deposit and recharge bill was sent after consulting customer service in the app, and the deposit was returned to my WeChat in seconds, but the balance was not refunded, and the customer service was unsuccessful in letting me provide Alipay because of the long time WeChat refund, I wondered, why the deposit can be refunded to WeChat in seconds, but the balance of more than a dozen yuan was not returned to WeChat, but to Alipay, ask the customer service why, The other party has not been able to solve my problem, and the balance has not been refunded so far. If you used Alipay to pay at that time, is it possible to refund the balance now by providing WeChat?
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Brother Niu, Brother Niu, cross the river, climb the hill, drive, drive, hurry up!
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Enter the Mobike app user guide, there is a recharge instruction in it, indicating that there is an email address in Article 2 below, and then remember this mailbox, and send an email to Mobike's mailbox with your own mailbox, including the registered mobile phone number, real-name authentication name, and the transaction number of a single recharge balance (take WeChat payment as an example, click on each transaction in the change details, you can see a transaction number), three contents, just wait for the money to be collected after being sent successfully, and the same as the deposit is returned the same way,** The payment will be returned**, I personally refund the balance successfully, if you have any questions, you can ask me separately, happy to answer for you.
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The way to make a fuss and refund the balance is quite simple.
2. The message will be sent to Mobike's mailbox. The balance was returned in less than two minutes, because Changchun currently does not have a Mobike Lumao bicycle, so the deposit and balance had to be returned. Liquid fingers.
3. Write mail"refundsupport";Content: Please provide your registered mobile phone number, name and Alipay WeChat order number for balance recharge in order to operate for you.
4. Please provide the correct transaction flow.
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Can the balance be refunded? To be honest, I wasn't sure if the balance could be refunded before writing this article, if I continued to use Mobike, I wouldn't refund the balance of the fare inside, but if I don't want to use Mobike, then in addition to returning the 299 yuan deposit, I also need to get back the fare that I recharged and didn't spend (excluding the amount of ** recharge cashback). The main information points are as follows:
1|Is the balance of the fare refundable? A: It can be returned, but it is not arbitrary.
4|How long does it take to claim the fare balance to arrive? Answer: Within seven working days of email application, manual customer service will take the initiative to apply for a refund within three working days.
Can I get my Mobike balance back at will?
The balance of the fare can be refunded, if you need to contact for help, provide the account registration number, name and single balance recharge serial number.
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Go directly to your Alipay account, click on the financial product you purchased, and you will have the option to redeem it.