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1. Organization refers to the organic whole formed by people with a specific mission in order to achieve a common goal. "Organize"As a verb, it refers to the scientific and reasonable arrangement of resources such as people, money, materials, time and information, so that they have a certain systematization or integrity.
2. The relationship between the four functions of management: planning is the goal, organization is the guarantee, leadership is the key, and control is the means. The content of management functions varies in different business areas, and the focus of management functions varies between different organizational levels, and the understanding of management functions is also deepening.
3. The main factors influencing decision-making: environment, organizational culture, past decision-making, decision-maker's attitude towards risk, and time urgency of decision-making.
4. The plan is the blueprint for the future of the organization, and the planning and arrangement of the organization's goals and ways to achieve the goals in the future.
5. The four elements of information communication: sender, receiver, content transmitted by Huifi, and channels for transmitting information.
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Knowledge management (KM: knowledge management) advocates the use of collective wisdom to improve the organization's adaptability and innovation ability, and enters knowledge management. This thought and notion that it transmits to people is not a new perspective that has never been seen before.
The center of management ideas such as concurrent engineering, agile production, and CIMS actually boiled down to knowledge management, but the understanding at that time was not as intuitive and thorough as it is now.
With the change of social and economic model, the form, scale, development strategy, competitive strategy, market environment, and social thinking of the organization are or are about to change, through the reflection of the previous concepts, people have a deeper and more intuitive understanding, recognizing that knowledge is productivity, and knowledge plays a decisive role in the value added of final products and services has become an inevitable social reality. Therefore, after the repositioning of the key elements in the previous business management, knowledge management has been placed in an important position in organizational management in the 21st century. Today, it seems that no matter when we enter the era of knowledge economy, knowledge management will be integrated into the management of the organization, at least in terms of ideas and concepts.
The core of knowledge management.
The purpose of knowledge management is that the global economic integration puts tremendous pressure on the organization, and the synthesis of organizational competitiveness is not limited to relying only on its scale, information and technology, but pays more attention to its innovation and adaptability, and the core knowledge competitiveness of the organization is concentrated in its knowledge products and innovation capabilities.
The target market of knowledge management makes the organization on the one hand use knowledge as a product, typical'An example is the knowledge products of Hanji Consulting Company to provide services to customers; On the other hand, knowledge is used to produce products, such as typical knowledge-intensive products and customized products based on customer knowledge. Knowledge management is focused on this goal.
The object and embodiment of knowledge managementKnowledge management belongs to the internal affairs of the organization. Knowledge innovation is achieved by trying to discover the knowledge structure related to the specific needs of consumers, initiating external and internal knowledge product systems, capturing the knowledge associated with them, and satisfying the needs of consumers. Therefore, the results of knowledge management are ultimately reflected in the external aspects of the enterprise.
Emphasizing the ability to acquire knowledge, market insight, response speed, and knowledge background are the basic qualities of an organization to acquire knowledge. The four basic functions of knowledge management are internalization, externalization, mediation, and cognition, and the first three of them are the ideas that guide the organization in how to acquire knowledge.
Emphasizing the ability to innovate knowledge, information, knowledge, and wisdom are three different concepts. Information is the encoding of past knowledge, and annihilation is a static concept; Knowledge is the sum of explicit knowledge and tacit knowledge of the world, which is both a product and a process. Wisdom is a dynamic process of applying knowledge to knowledge to generate new knowledge, and it is also the innovation ability emphasized by the fourth basic function of knowledge management. Knowledge management requires the knowledge of the organization, and more importantly, the wisdom of the organization.
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Knowledge management is an important part of business management, and mainstream business management courses such as EMBA and MBA include "knowledge management" as a necessary skill requirement for managers. The following is the content on knowledge management that I have put together, I hope you enjoy it!
Definition of knowledge management
The definition of the so-called knowledge management is to build a quantitative and qualitative knowledge system in the organization, so that the information and knowledge in the organization can be continuously fed back into the knowledge system through the process of acquiring, creating, sharing, integrating, recording, accessing, updating, innovating, etc., forming a never-ending accumulation of personal and organizational knowledge to become the circle of organizational wisdom, and becoming the intellectual capital of management and application in the enterprise organization, which helps the enterprise to make correct decisions to adapt to market changes.
The success of enterprises in the 21st century is increasingly dependent on the quality of the knowledge they have, and it is always a challenge for enterprises to use the knowledge they have to create competitive and sustainable competitive advantages for enterprises.
Knowledge Knowledge, judgment, or skills acquired through study, practice, or exploration.
Note 1: Knowledge can be explicit or implicit; It can be organizational or personal.
Note 2: Knowledge may include factual knowledge, principle knowledge, technical knowledge and interpersonal knowledge.
Knowledge management The activity of planning and managing knowledge, the process of knowledge creation and the application of knowledge.
A group of people and facilities whose organizational responsibilities, permissions, and relationships are arranged.
Examples: Companies, groups, firms, enterprises and institutions, research institutions, charities, ** businesses, associations, or parts or combinations of the above-mentioned organizations.
Note 1: Arrangements are usually orderly.
NOTE 2: Organizations can be public or private.
Management System Establish policies and objectives and a system to achieve those objectives.
Explicit knowledge Knowledge expressed in words, symbols, graphics, etc.
Tacit knowledge Knowledge that is not expressed in words, symbols, graphics, etc., exists in the human brain.
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Sixteen modules of effective management 1. Excellent management team. 2. Scientific strategic decision-making. 3. Perfect enterprise system.
4. Reasonable salary system. 5. Effective incentive mechanism. 6. Effective communication mechanism.
7. Harmonious organizational atmosphere. 8. Detailed work plan. 9. A sound training system.
s management. 11. Learning organization. 12. Innovative organization.
13. Risk management. 14. Quality management. 15. Safety management.
16. Ambulatory inspection management. Wait a minute.
Six Principles of Effective Management.
1. Results-oriented.
Management is about pursuing or achieving results. One of the principles of inspection management is: whether the goal has been achieved and whether the task has been completed. Of course, this principle does not apply in all situations, and managers should focus their energy and attention on what "works".
Second, grasp the whole.
The reason why managers become managers is because they look at the overall situation, focus on the whole, and regard the overall development as their own responsibility. Managers should understand their tasks and should not start from their own position, but should focus on how to use the knowledge, abilities and experience derived from the position to serve the whole.
3. Focus on the main points.
The key to focusing on the essentials is to focus on the few things that really matter. Many managers are keen to find the so-called "secret recipe", which is actually a risky behavior. If there is a "secret ingredient", it is that focusing on the main points should be the most important.
The ability to focus on the main points, skill and discipline are typical of high efficiency.
Fourth, the use of advantages.
Exploiting advantages refers to taking advantage of existing advantages, not those that need to be re-established and developed. But in reality, many managers tend to focus on the opposite aspect, that is, to develop new strengths, rather than exploiting existing ones. If this is the case, even if the management method is very skillful and looks scientific, the management mistakes caused are irreparable.
5. Mutual trust.
How do you create a harmonious and perfect working atmosphere within your own department or organization? Some managers do what the textbook says, but the results are not very good. In fact, as long as the manager can win the trust of others around him, then the working atmosphere of the department or organization he manages will be harmonious.
6. Positive thinking.
The key to positive thinking is to think in the right or creative way. The principle of positive thinking allows managers to focus on opportunities. In fact, identifying and seizing opportunities is more important than solving problems, but that is not to say that managers can ignore existing problems.
Effective managers are able to see problems and difficulties clearly, and do not avoid them, but look for possible solutions and opportunities first.
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Management is to combine the five elements of people, machines, talents, laws and environments to produce the best combination of "cost, delivery, quality, safety, morale and efficiency" through 5S.
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Financial management was born as a branch of microeconomics in the early days, and it is an applied discipline that belongs to microeconomic theory.
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Management consulting is an intellectual service provided by consulting experts aimed at improving customer performance, that is, consulting experts according to customer needs and management conditions, on the basis of in-depth investigation of the customer's internal and external conditions, collection of relevant information, data, etc., and quantitative and qualitative analysis, to help customers find out the existing problems and their causes, make objective and pertinent evaluations, put forward practical improvement plans and guide the implementation of the service process.
The purpose of Sinoexpo Shenzhen Management Consulting:
Bohua Shenzhen Management Consulting is to fundamentally improve the quality of enterprises, improve the operation mechanism of enterprises, and enhance the dynamic adaptability of enterprises to the environment. From a deep level, it is not only to directly improve the economic efficiency and management level, but more importantly, for an enterprise, regardless of its survival and development, in the final analysis, it depends on whether the enterprise can form a correct goal and a highly adaptable operating mechanism. Therefore, the fundamental purpose of management consulting is to enable the enterprise to directly find out the problems through the management system, find out the causes, and constantly optimize the enterprise management mechanism, so that the entire enterprise operation forms a virtuous circle.
Features of management consulting.
1. The scientific nature of Sinoexpo Shenzhen management consulting.
Scientificity is the foundation of management consulting. The scientific nature of management consulting is reflected in three aspects: First, the entire consulting process follows the basic principles of management science and other related disciplines.
Second, the diagnostic process of management consulting is in line with the process of understanding things from the surface to the inside, removing the false and retaining the true, and from the local to the global. Third, the management consulting improvement program follows the principle of "one key opens one lock", which is very targeted.
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