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The goal of operations management is to serve the overall strategic objectives of the enterprise. The essence is to carry out fundamental planning on basic issues, including a series of guiding ideologies and decision-making principles such as the long-term goals, development directions and priorities, basic action guidelines, and basic steps of the production management operation process and production management operation system.
As a functional strategy in the overall strategy system of the enterprise, the operation strategy mainly solves the problem of how to support and cooperate with the enterprise to gain competitive advantage in the market in the functional field of operation management.
Operational strategies are generally divided into two categories: one is structural strategy, which includes long-term strategic decisions such as facility location, operational capabilities, vertical integration, and process selection; The second is the basic strategic decision-making with a short time span, such as the number and skill level of the workforce, product quality, production management planning and control, and the organizational structure of the enterprise.
A company's business strategy is made up of the company's competitive advantage.
Competitive advantage factors include: low cost, high quality, fast delivery, flexibility and service. The core competitiveness of an enterprise is the unique ability of an enterprise to obtain elements of competitive advantage. Therefore, the core competitiveness of enterprises must be coordinated with the elements of competitive advantage.
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1. Strategic objectives for business development.
First of all, as a person who does target management, we must know the goals of the enterprise in terms of development, and we must formulate its strategic goals after making it clear, and then implement the tasks to each layer of personnel, in order to be able to better implement and execute, and the operational efficiency will be significantly improved.
2. Decompose the organizational goals of the enterprise and implement them into each job.
And for the recognition of the majority of employees, we can combine personal value with corporate value.
This will be more and more efficient in the development process. It can be seen that Shengshang Education believes that the organizational goals in this area should be reasonably decomposed, and the development prospects will be better, and after grasping such basic content, it will be more efficient in implementation.
3. Target performance.
Of course, Shengshang Education believes that it is necessary to set up a salary incentive system according to the development needs and actual characteristics of the enterprise, and to reasonably assess each employee. You know, more work and more is a very tempting pattern. At this point, it is still necessary to complete the formulation of target performance, and to achieve the principle of fairness and justice for each employee.
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1. Operation management refers to the planning, organization, implementation and control of the operation process, and is a general term for various management work closely related to product production and service creation. Operation management is the most active branch of modern enterprise management science, and it is also a branch where a large number of new ideas and theories have emerged.
2. The goal of operation management is efficiency and profit;
3. The essence of operation management is planning, organizing, guiding and controlling.
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The objectives to be controlled by enterprise operation management are quality, cost, time and flexibility. They are the fundamental source of enterprise competitiveness. Therefore, operation management plays an important role in business operation.
Today's increasingly diverse and changing market demands and increasing competition around the world are all factors that make operations management itself constantly changing. With the rapid development of information technology, new and powerful means have been added to the operation, and the research of operation science has entered a new stage, making its content richer, the scope more expanded, and the system more complete. Therefore, Zhongda Consulting has established a complete operation and management system for the enterprise!
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Enterprise operation management: an important component of the enterprise management system.
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Relationship between operation function and management function: Although the operation and management are different in enterprise activities, they penetrate and interact with each other and are inseparable. Management must coexist, and the needs must be unified in contradiction.
What does operation consist of:
Planning is the starting point for all activities. A good event requires a good plan.
There are four tasks that need to be completed during the planning phase. That is, according to the holidays, enterprise development plans and other factors, plan the overall activity plan for the second year. The second is objective analysis and gameplay design.
Determine the goal of the event before each activity, and then design the gameplay according to the goal. At the same time, in this process, the operator needs to implant the target data into the gameplay for the later monitoring of the activity. Finally, there is the production of materials, including the production of online materials and offline materials.
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Dear, we can find out what are the main contents of operation management: operation management mainly includes performance management, marketing management, financial management, human resources management, project management, chain management, customer relationship management, network operation management, etc. Performance management occupies an important position in the macro book of operation management, mainly involving enterprise cost control, employee performance appraisal, financial status analysis, performance indicator analysis, etc.
Marketing management is an important part of operation management, mainly involving marketing strategy formulation, marketing campaign management, customer service management, market analysis, marketing investment management, etc. Financial management mainly involves financial analysis, financial statement analysis, financial plan formulation, financial policy formulation, etc. Human resource management is an important part of operation management, mainly involving human resource planning, human resource development, human resource recruitment, training, performance appraisal, labor relations, etc.
Project management occupies an important position in operation management, mainly involving project scope management, risk management, project plan management, budget management, project execution management, etc. Chain management is an important part of operation management, mainly involving business relationship management, chain procurement management, chain inventory management, chain logistics management, etc. Customer relationship management is an important part of operation management, which mainly involves customer relationship analysis, customer service management, customer satisfaction management, etc.
Network operation management is an important part of operation management, mainly involving network platform management, operation, and social operation.
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The main contents of operation management are as follows:
Operation management is the planning, organization, implementation and control of the operation process, and is a general term for various management work closely related to product production and service creation. On the other hand, operations management can also refer to the design, operation, evaluation and improvement of the systems that produce and provide the company's main products and services.
In today's society, the continuous development of productive forces has led to the transfer of a large number of factors of production to commerce, transportation, real estate, communications, public utilities, insurance, finance and other service industries and fields, and the traditional concept of tangible product production can no longer reflect and summarize the form of production manifested by the service industry.
Operation management is the planning, organization, implementation and control of the operation process, and is the general term of various management work closely related to the creation of products and services. On the other hand, operations management can also refer to the design, operation, evaluation and improvement of the systems that produce and provide the company's main products and services.
In today's society, the continuous development of productive forces has caused a large number of factors of production to be transferred to commerce, transportation, real estate, communications, public utilities, insurance, finance and other service industries and fields, and the traditional concept of tangible product production can no longer reflect and summarize the form of production manifested by the service industry.
Therefore, with the rise of the service industry, the concept of production has been further expanded, gradually accommodating the non-manufacturing service sector, which includes not only the manufacture of tangible products, but also the provision of intangible services.
Good at summarizing the successful business experience and experience of different similar enterprises, and then after encountering problems, find out how to solve similar problems, and absorb the experience, so that it will be of great help in terms of actual development. Cool 8 company adheres to the three pillars of "altruism, empowerment and stimulation" as its development mission, empowers the benign development of enterprises, and helps enterprises achieve continuous value-added of automatic iteration.
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