Why should a flight attendant be artistically accomplished 20

1) Good external image. The research results of psychology show that people's mental activities first come from the influence of external environmental information on vision, and the first information of the external environment is very important. When a person shows his or her charm, his subsequent activities will have that charm, which is called the "first cause effect".

A good external image can produce a good "first cause effect" in the minds of passengers (or cargo owners), thereby enhancing a good first impression and intimacy, narrowing the distance with passengers (or cargo owners), and increasing the pleasure of passengers. At the same time, a good personal image also represents the overall image of the company and reflects the individuality of the airline.

Therefore, it is necessary to put forward requirements for the external image of civil aviation service personnel. A good appearance image does not simply refer to a beautiful appearance, but a good temperament on the basis of superior appearance conditions, reflecting an overall beauty and affinity. Civil aviation service personnel are required to have good manners and appearance, and at the same time, service personnel are also required to maintain a heartfelt smile at all times to infect the emotions of passengers (or cargo owners).

2) Perseverance in the quality of will. In various volitional actions, people often have the characteristics of stability and reflect a certain regularity, which is summarized into several different volitional qualities in psychology, namely: self-consciousness, decisiveness, perseverance and self-control.

Good will quality is an important condition to ensure the smooth progress of the activity and achieve the intended purpose. Civil aviation service personnel are faced with a complex service environment and service objects, and the difficulties they face in their careers are also enormous. Therefore, it is necessary and necessary to cultivate the will and quality of civil aviation service personnel.

First, gain a deeper understanding of traveler needs. As a front-line flight attendant who faces different passengers every day, he or she is well equipped to keep abreast of changes in passenger needs, and passengers can directly tell the flight attendant about their lack of service or appreciation. However, mobile flight attendants are often only used for recording special events on board, and should be more inclined to record the preferences of frequent flyers and gold card passengers.

Understand your travelers' preferences and provide them with what they need. In this way, the power of the data platform can be maximized.

Second, improve service standards. Only by constantly developing new service standards can we align with the needs of passengers. In order for passengers to be truly satisfied, it is necessary to provide services that exceed their expectations and make them feel higher than they expect from the airline.

For civil aviation services, a large amount of its work belongs to the routine process work, so it is not difficult for standard setters to formulate such service standards and guidelines, even if it is a high-end first-class service, it can still be based on the company's corporate culture characteristics to determine the more difficult to follow the service procedures, improve some service standards.

163-173cm；Well-proportioned, good character, good moral character, law-abiding facial features, white and neat teeth, good image and temperament, corrected visual acuity, no deformation of the eyeballs, no blindness, weak se, squint eyes, hearing not less than 5 meters; There are no obvious scars on the face, neck and hands, the skin is good, and there is no long-term incurable **bing, such as tinea capitis, eczema, psoriasis, chronic urticaria, etc.;

Ok dear, hello, happy to answer for you! Flight attendants should have good appearance, good facial features, and good health; Female height: 163-173cm; Well-proportioned, good character, good morality, law-abiding facial features, white and neat teeth, good image and temperament, corrected vision, no deformation of the eyeballs, no SE blindness, SE weakness, squint eyes, hearing not less than 5 meters; There are no obvious scars on the face, neck, and hands, and the skin is good, and there is no long-term incurable **bing, such as tinea capitis, eczema, psoriasis, chronic urticaria, etc.;

The qualities that flight attendants need to have: 1. Emotional control ability: including the ability to accurately recognize and express their own emotions and the ability to effectively regulate and manage emotions; 2. Communication and coordination skills:

During the flight process and flight mission, all actions must obey the command of the captain and purser Liang Yinmai, and strictly and accurately carry out the orders; 3. Coordinate with the staff of the ground unit, obey the arrangement, and resolutely perform the task; 4. Ability to adapt to create rubber: In reality, sudden special situations may be encountered at any time in the work, and specific situations should be treated on a case-by-case basis; 5. Be flexible and creative, and be able to establish three-dimensional thinking in a short time; 6. Language skills: Language skills are very important for flight attendants, because the key to better communication with passengers lies in this, and only with good communication can we provide better services to passengers.

Hello, the professionalism of the flight attendant is the background of the flight attendant industry, which is what we call the flight attendant. With the improvement of people's quality of life, social progress and the related development of transportation, aerospace has increasingly become a necessary way for people to travel and travel. This leads to the fact that if you choose the flight attendant industry, it will be a good employment opportunity for some people who do not have good academic performance, but their appearance is more outstanding than Nianzao, their sense of service is relatively high, and their service concept is more comprehensive, and the development potential is also relatively huge.