Training materials for cleaning project managers

Didn't understand your needs.

Moral etiquette training: including professional ethics, civilized and polite language, work service attitude, grooming, behavior, etc. The overall quality of employees has been improved, and the whole team will be more professional and harmonious.

Cleaning standards: 1) Glass: the frame and push-pull track shall not have stains, watermarks and dust; The glass should be smooth and transparent, without blurring or watermarks.

2) Power boxes and lamps: switches, outer covers, inside covers, and top lights should be cleaned.

3) Kitchen and bathroom: Tiles must not have oil stains, watermarks, and dust, and must be clean and bright.

4) Door: The door frame and door head must be wiped, and the uneven places must be thoroughly cleaned with a vacuum cleaner or brush, without dust and watermarks.

Job Responsibilities:

1. Cleaners carry out daily cleaning work according to the working hours of the administrative logistics department;

2. Responsible for the cleaning of public places such as aisles, elevators, elevator rooms, and pantries in the company's office area, keeping all public places clean and tidy, the ground clean, dust-free, and unhygienic dead ends, so that it can be dragged four times a day, and once a week with soap and water;

3. Responsible for the cleaning and sorting of conference rooms and VIP halls before and after the meeting;

4. Responsible for cleaning the floor of each independent office, cleaning the garbage in the office and public corridor, and cleaning the spittoon;

5. Keep the surface of staircase handrails and window sills in public places dust-free, clean and bright, and wipe them twice a day to keep the environment beautiful;

6. Keep all glass windows in public places free of dust, cobwebs, and marks in sight, and wipe them more than once a week.

The above content reference: Encyclopedia - Cleaner.

Cleaning supervisor training methods for cleaning staff:

On the first day of employment, the cleaning team leader is responsible for introducing the nature of the department's work, basic operating procedures, and the basic situation of the company, and leading new employees to familiarize themselves with the working environment. On the second day, the cleaning supervisor is responsible for organizing and learning a series of trainings such as the rules and regulations of the company and the department, the rules and regulations, the reward and punishment regulations, the service standards and the job responsibilities of the department; Clause.

Three or four days by the cleaning supervisor, squad leader for basic cleaning knowledge training.

From the fifth day, the cleaning supervisor will arrange practical training for each position in the department, and the old employees in the relevant positions will be responsible for the training, and each post will be 2 to 3 days. After the end of the practical operation training, the cleaning supervisor shall organize the relevant content examination, and those who fail to pass the examination shall be dismissed, and the cleaning supervisor shall also evaluate the work of the new employees, and report the examination results and work evaluation to the human resources department for archiving.

Training content:

1. Safe operation methods and precautions for cleaning machinery, training of relevant safety standard operating procedures, and relevant cleaning operation procedures for safety. Safety training is carried out by the cleaning supervisor, and relevant personnel are invited to carry out it together if necessary. Safety training should be conducted quarterly, and each training session should be no less than 2 hours long.

2. Training of property management knowledge, participate in the special property management knowledge training and property management ISO9002 quality system knowledge training arranged by the company. The training of property management knowledge is arranged at least once every six months, and the training time is not less than 2 hours each time. After the training, participate in the unified assessment organized by the company.

Here are some examples of what is covered in the monthly cleaning training:

1.Safety awareness training: introduce the types and causes of safety accidents to cleaning personnel, explain the methods of accident prevention, and how to avoid the hazards of chemicals.

4.Communication skills training: Improve the communication skills and service attitude of cleaning staff, so that they can better communicate with customers and meet customer needs as much as possible.

6.Health management training: introduce common work diseases and prevention methods, and explain how cleaning personnel should maintain good physical condition before the mountain.

The above are some examples of the monthly training of cleaning and repentance, and the actual training content should be determined according to the specific situation of the enterprise and the individual needs of cleaning personnel.

The 4 major training contents of cleaning are:

1. Psychological quality training: the development of any enterprise is inseparable from the support of employees, so housekeeping companies need to implement psychological training and guidance for cleaning personnel, so that employees can put themselves in the right position during work, and at the same time maintain a healthy and positive heart, and work together for the development of the enterprise.

2. Cleaning skills training: During the cleaning work, it is necessary to use a variety of cleaning tools and master the cleaning process at the same time, so as to better serve customers.

From this point of view, cleaning personnel should receive training and guidance on cleaning skills, and the training is continuous, such as learning in time after new equipment appears.

3. Safety knowledge training: no matter what type of work you do, you need to do "safety first". For example, some cleaning jobs require high-altitude work, which requires employees to improve their safety awareness through training.

Especially in the event of an emergency, it is necessary to be flexible and adaptable.

4. Moral etiquette training: Since many cleaners will deal directly with customers, they need to receive relevant training in terms of behavior and morality. On the basis of the quality shown by employees to the outside world, which makes people satisfied, the corporate reputation behind it will become better and better.

The necessity of pre-job cleaner training:

First, the work is more professional.

Nowadays, many people think that the work of cleaners is very easy and there is no relevant technical content, but now the requirements for cleaners are constantly improving, and professional cleaners are needed to clean the environment on many occasions.

If the technical skills are not met, the cleaning effect will not be very satisfactory. After the cleaner training, the cleaners are more at ease in terms of professionalism and can deal with various professional places.

Second, the selection of tools is more reasonable.

Since many cleaners do not participate in cleaner training, there is often no professional reference in choosing tools when working. So it's often very inefficient when working.

3. It's easier to find a job.

Employees who have participated in the cleaner training, because of their professionalism is very strong, so their work efficiency is also very high, and there are often many new surprises in the specific work. This type of cleaner is also more likely to find suitable jobs.