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Is it caused by hardware overheating? Try to clean the ash and add some thermal grease to the graphics card and CPU.
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Possible Causes:
1. Memory error or CPU problem.
2. A scheduled service causes a deadlock.
3. Virus residue or hacker attack.
4. Norton's file check function.
Inspection and processing process:
1. Since this is the first time that a similar reboot has occurred, hardware failure is not considered for now. However, there is another possibility of a memory error, which is an error in accessing the virtual memory on the disk. First, check the disk where the virtual memory is located and find no errors.
However, there are a lot of file fragments on the disk, and considering that the memory files are too scattered, it may cause occasional read errors. So do a full file defragmentation around 1 a.m.
2. According to the reason**, there are records on the network about the file deadlock caused by the scheduled service, and the query login log, the nearest access to the restart comes from another server B, and the failure time is close to the hour, which may be related to some system services, so the DNS, DHCP and other services in B are closed, because these services will communicate with the faulty server and synchronize, or carry out some kind of query. Furthermore, functions such as scheduled replication and backup of files on server and server B across the network are deleted.
3. Find the instructions (related**) from Microsoft's ** that viruses will also cause similar failures, check the possibility according to the instructions, and then check the suspicious device driver, and no suspicious things are found. In addition, no unusual attacks were found before 19:03 by querying firewall logs.
Fourth, through the accident report (related**) reported on the Internet, it is related to the version of Symantec, and similar reports are seen in Symantec's technical support**. Considering that the nearest login was server B, and our version of Symantec was installed on server B, it was suspected that there was a conflict with the version on the faulty server when upgrading the virus database, so the Symantec antivirus software on B was deleted, and then a client was installed, which was managed by the faulty server.
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It is because the system did not shut down successfully, and then entered the hibernation state, and the solution is as follows:
1. First, left-click on the start menu in the lower left corner, open Windows System Options, and click Control Panel Options.
<>6. Click on the current page, click to enable quick start, turn off this function, and finally save the modifications, and the problem will be solved.
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One way is to wait, and the other way is to force the shutdown and there is no other way.
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Summary. 1. Press and hold the Windows logo key (usually between the Ctrl and Alt keys at the bottom left of the keyboard); 2. Continue to press the right arrow key, it will jump to the shutdown option, and press the Enter key to achieve shutdown.
Use the shortcut logo key + R to open the command prompt, enter the "cmd" command and press the enter key to shut down.
Pressing the power button directly can also achieve power shutdown.
How to shut down normally in Windows 7?
1. Press and hold the Windows logo key (usually between the Ctrl and Alt keys at the bottom left of the keyboard); 2. Continue to press the right button of the Ninju-sensitive arrow key, it will jump to the shutdown option, and press the Enter key to achieve shutdown. 2.Use the shortcut logo key + R to open the command prompt box, enter the "cmd" potato pie command and press the enter key to shut down.
3.Pressing the power button directly can also achieve power shutdown.
Hope mine is helpful to you! Kiss.
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