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If your phone won't turn on with a black screen, you can try it as follows:
1. Press and hold the power button for more than 10 seconds to try to force restart, if it can't be restarted, reinstall the battery for the model with removable battery.
2. Determine whether the phone is turned off due to low battery If so, use the original charger to charge for half an hour and then turn it back on, and the battery is too low to cause it to turn on, the screen may not light up when the charger is just plugged in, but the breathing light flashes red quickly.
3. If you plug in the original power adapter (charger), the mobile phone will heat up without performing any operation; It is recommended that you unplug the charger and bring your mobile phone, as well as the original power adapter and original data cable, to an authorized repair center for testing.
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Frequently asked questions about Xiaomi phones.
One. The phone freezes.
Cause analysis: 1. There are too many programs running in the background, which occupy too much running memory, resulting in the system freezing and crashing.
2. Viruses in mobile phones.
3. The phone stores too much data or installs too many programs.
Solution: 1. Exit some programs running in the background, and develop the habit of exiting the running program by returning or exiting the virtual button.
2. Install anti-virus software to kill viruses.
3. Delete and uninstall some uncommon data and programs or transfer some programs to the memory card.
Two. Automatic power off.
Cause analysis: 1. Oxidation of battery contacts or battery connectors.
2. Caused by static electricity.
3. Caused by insufficient power.
4. Caused by root.
5. Set a timer to switch on and off.
Solution: 1. Use an eraser or cotton swab to wipe the battery connector.
2. Keep your phone clean, or wear a phone holster.
3. If it is caused by insufficient power, it can be charged.
4. Send the mobile phone to the after-sales service for upgrading.
5. After restarting, the scheduled shutdown can be canceled.
Three. The body is hot or hot.
Reason analysis: A smartphone is quite a miniature computer, and the CPU will generate heat when it is working (but the mobile phone does not have a special heat dissipation device like a computer), and the heat is dissipated through the shell, so we will feel that the body is hot, which is normal. When playing large 3D games or charging the phone, the heating phenomenon is more obvious.
Solution: 6. Fast power consumption and short standby time.
1. There are many programs running in the background.
2. The brightness of the screen is high.
3. Turn on Bluetooth, GPS, WiFi and data connection.
4. The high frequency of use of smart phones is also an important reason for the short standby time.
Solution: 1. Press the home button on the main interface to bring up the recently running program, and slide out the program running in the background.
2. The brightness of the screen should be lowered appropriately.
3. Turn off Bluetooth, GPS, WiFi or data connection when not in use.
4. At present, most mobile phones are charged once a day, and only some mobile phones with high battery capacity will increase their standby time. One charge a day has become the norm.
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If the screen color of the mobile phone is abnormal, such as black screen, splash screen, flower screen, white screen, red screen, etc., it is recommended to:
1.It is recommended to restart the phone to try: Press and hold the power button and the down volume button at the same time for more than 7 seconds to restart the device;
3.If it comes with system software, it is recommended to update the system version of the mobile phone to try: please go to Settings - About the phone (about the device) - Software update (system update) - Update (please back up the data in the device before upgrading).
If the problem persists, it is recommended to bring the purchase invoice, warranty card and mobile phone to the local mobile phone purchase office for repair or to a nearby mobile phone repair shop for repair.
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1. Conduct a self-test on your phone. Most brands of mobile phones have a deep sleep mode, and once you enter this mode, it will often cause the phone to go black.
Won't turn on. Solution: Press and hold the power button of the phone for more than 10 seconds to see if you can force restart.
Or press and hold the volume up button and the power off button at the same time, and feel the phone vibrate and force restart. Generally speaking, this step can solve the problem of black screen on most mobile phones.
2. The battery is dead or malfunctioning. Solving this problem is as simple as connecting the charger for a while and then trying to turn it on. You can also directly buckle the battery and charge it with a universal charger to see if the connector of the battery is loose.
If it can be turned on after charging, it means that the battery is just dead. If it still doesn't work, you can try a different battery. Check if the battery is faulty and no longer has power.
3. In addition, a violent fall on the mobile phone may also cause the mobile phone to have a black screen. This is a troublesome situation, and it is likely that the hardware of the phone is malfunctioning, so it will have to be repaired.
Extended Information: Common troubleshooting of mobile phones:
Symptom: The phone crashes.
1. There are too many programs running in the background.
Open an app, after using it, most people return to the desktop of the phone by pressing the back button of the phone, thinking that this is to quit the app, but in fact there is no real exit from the app. As a result, more and more apps run quietly in the background over time, and when the number reaches a certain level, it will cause the phone to crash.
Many people will be too lazy to upgrade the app, but when the app version is too low, it will be incompatible with the mobile phone system. In the same way, when the mobile phone system version is too low, it will not be able to meet the requirements of APP operation. As a result, there will be a flashback.
Upgrade to a new version or upgrade your phone system to a new version, and then restart your phone.
3. Mobile phone poisoning.
Mobile phone applications installed from unknown sources** may carry malicious**, resulting in mobile phone poisoning or anti-virus software.
Interceptions will cause flashbacks.
4. Software conflicts.
There are too many software installed on the mobile phone, and due to the different degrees of optimization, it is easy to have a collision guide shell sensitive flashback. In particular, if there are too many installations of the same type of software, this phenomenon is more likely to occur, after all, there is a competitive relationship between each other.
Solution: Check your phone once in a while, and uninstall some apps in time if you don't use them. Try not to install too much software of the same type, and it is recommended to use small programs for occasional use.
As far as it goes, thanks to Android.
The mobile phone will produce more and more cache files, and the mobile phone will crash when it exceeds a certain load.
Solution: Regularly clean and accelerate the mobile phone, and clean up the application software that occupies a large amount of memory.
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First, the reason for the battery, may be caused by the virtual and insufficient power, or the battery may be deformed, loose, etc., placed for a long time unused mobile phone is recommended to charge for more than half an hour before trying, if it still does not work, choose to replace the battery.
Second, mobile phone software reasons, such as brushing unofficial systems or root, you can brush the official ROM to try.
3. If the software itself is unstable or does not match the mobile phone system, uninstalling the software can solve this problem.
Fourth, the hardware of the mobile phone, such as the water into the line of the reputation mold damp, crashing, etc., the hardware is damaged, and it needs to be sent to repair professionals.
For those who encounter this situation, we must first find out the cause of the black screen, and then prescribe the right medicine.
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1. If you are stuck in the white rice interface for a long time and there is no Android display at the bottom of the screen, or you cannot turn on the computer due to human circumstances (water ingress, collision, etc.), it is recommended that you apply for after-sales testing;
2. If you plug in the original power adapter (charger) and the mobile phone heats up without performing any operation, it is recommended that you unplug the charger and apply for after-sales testing;
3. Press and hold the power button for more than 10 seconds to try to force restart;
4. Determine whether the shutdown is caused by too low power, if so, please use the original charger to charge for half an hour and then try to restart it;
5. If you are sure that the phone or tablet has power, press and hold the volume up + power button at the same time in the shutdown state, or press and hold the volume down + power button at the same time to see if you can enter recovery mode and fastboot mode, if you can enter the above two modes, press and hold the power button for more than 10 seconds when you are in both modes to try to restart;
6. If you press and hold for 10 seconds and still can't turn on, you can enter recovery mode to clear the data and try, please make a data backup in advance (if you turn on the Xiaomi Cloud service, you can log in to the Xiaomi cloud space to back up the data);
7. If the clear data is still invalid, and the phone has been logged in to Xiaomi and unlocked the BL lock, you can try the miflash line brush, and make a data backup before the line brush;
PS: If the above methods do not work, it is recommended that you carry out after-sales treatment.
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If the screen is black all the time, you can try to press the power button in the rhythm of short press - long press for 3 seconds - short press. If there is no response, press and hold the power button for more than 8 seconds to restart.
If the phone still does not respond after the phone is restarted, it may be that the original system software of the phone is damaged, and the phone can be flashed systematically. (At this time, pay attention to the saved information, don't delete it by mistake, and you can find a professional if you don't know how to flash the computer).
If you have tried the above methods and still have no response, it is likely that the hardware of the mobile phone is damaged, and you need to go to the after-sales service of Xiaomi mobile phone for testing and repair.
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