How does Business Bridge check the chat history, do I want to view the chat history of the whole com

The message manager stores all your chats with visitors, your advisors, and your customer service. You and the authorized agent can view all the chat history of the last 3 months.

The "Visitors" tab is your chat history with the visitor, and the "Other" tab.

Select Date -**-Visitor ID from the left to view the history of each chat.

Please note: Business Bridge only keeps records for the last 3 months, and will be automatically emptied after expiration. Please export your chat history in time.

You can find the historical chat history from:

1) View all chats

Click the 4th button of the "Contact Panel" (all other buttons can enter the Business Bridge system management) 2) View the chat history with a visitor:

Click "Record" in the operation bar of "System Management - Visitor Card Holder" to refer to the chat history.

3) View all chats for a particular day.

Click View Chat History in the Operation Bar of System Administration - Data Statistics.

Business Bridge, which can open many small branch customer service systems; If you want to view your chat history, you can consider the following points:

First, enter from the Business Bridge administrator account, you can view everyone's chat history;

Second, let the Business Bridge administrator authorize an account, and after authorization, you can directly view the chat history.

If you are a customer, you can use the main account to see all the chat history of customer service, if not, you can only see your own chat history, log in to your Business Bridge, in the seventh small icon, or click on Business Bridge, press alt+d to see the chat history of Business Bridge, pay attention to select a certain time range.

Many friends who are engaged in station affairs like to use this software because it is quite functional and easy to operate. When doing station affairs, sometimes you need to look through the past chat history, some friends don't know how to operate, hereby bring a tutorial on where to read the chat history of Business Bridge to help you quickly find the chat history.

First, log in to your Business Bridge account and double-click the Business Bridge icon to open the chat window. At the top of this window, there is a "Statistics" tab, which takes you to the relevant data window.

Then click "View Chat History", a window will open, on the left side of this window, you can see the relevant searches**, keywords, hyperlinks, and on the right side of the "Chat History" there will be chat details.

At this time, click the "Visitor Information" tab on the right side, a window will open, and you can see some detailed information of this visitor.

You can also click on the "Guest Business Card" tab, which will open a pre-starvation window; In this window, you can post business cards and remarks for visitors.

The above is today's tutorial on where to read the chat history of Business Bridge, because sometimes you will encounter customers who have a lot of requirements and are particularly fragmented, and in order to meet the needs of customers, you have to often rummage through the customer's chat history.