How to convince both sides of the truth? What are some tips for convincing the other party?

What are some tips for convincing the other party?

1. Assert and be confident.

If you have a good grasp of the product knowledge and accurate customer information, you can talk confidently in front of the customer, and if you are not confident that you will lack the power of persuasion, you can make a clear and strong end at the end of the speech, so as to give the other party a reliable message.

For example, "I will definitely be able to satisfy you", in this case, the customer must be confident in the product you introduced.

2. Repeat what has been said to deepen the impression of customers.

What we say will not be 100% retained in the memory of the other person, and many times the emphasized part will only pass through the other person's ears without leaving any traces of memory, which is difficult to achieve as people wish. Therefore, if you want to emphasize important content, it is best to say it repeatedly, and explaining it from different angles will make the customer more impressed with the content.

3. Be honest with each other and infect customers.

Fluent words and a wealth of knowledge alone will not convince all customers.

Doubts and uneasiness arise in the minds of customers, and the most important thing to eliminate them is to be honest with each other. For the company, for the product, the method and themselves must be full of self-confidence, attitude and need to show the connotation of spring, so that it will naturally infect the other party.

4. Use the skill of asking questions to guide customers.

Clever negotiation skills should be customer-centric, in order to achieve the goal, you should ask questions, the quality of the salesperson determines the method of asking questions and the effect of asking questions.

5. Quote other customers' evaluations.

Quoting other customers is an extremely effective way to prove the effectiveness of a product.

For example: xx, which you are very familiar with, bought this product last month and the response was good. It is not easy to convince the other party to rely on one's own ideas to sell, and the evaluation and attitude of the organization or acquaintance that affects the customer's mind is convincing.

6. Don't give customers the opportunity to say "no".

Correct to say the twig method: are you interested in this commodity?

False statement: Are you ready to make a decision now.

Such questioning will be detrimental to us, and it will also silence us because the conversation cannot continue.

7. Let the other party have a way out.

Common saying: If you don't buy this product today, there will be no discount tomorrow!

Better to say: In this way, what about this product, today's discount is still very large, you can consider taking it back, and you can return it at any time if you are not satisfied.

People are actually afraid of change, just like there is freight insurance, I can buy it with peace of mind, and I can also return it with peace of mind.

8. Acknowledge the other person's feelings.

Common saying: I don't think it's expensive!

To put it better: I understand your feelings, I bought it back and found it very easy to use, but the expensive things are durable and stand in line first, proving that I am on the same line as him.

How to convince the other party, we must consider the important dimension of personality and adopt corresponding strategies.

Mr. Ashi Hachiman, a Japanese business strategy consulting expert and communication expert, proposed three steps to persuade the other party:

1.Emotional steps At least make the other person emotionally neutral towards you, rather than emotionally resistant.

2.Logical steps Let the other person understand your logic clearly, and pass the focus of your speech into his heart.

3.Benefit steps Let him feel that what you say has a clear interest relationship with him, and there is a need to take action for jujube picking.

Due to personality differences, the following three different types of communication partners are derived.

1.Emotion-first type Whether they listen to you or not depends on the mood at the time, and they don't pay that much attention to logic and interests.

2.Interests first As long as it has nothing to do with your own interests, no matter what Iwaharu does, he will ignore your point of view.

3.Logic-first - Regardless of emotions and interests, they care more about whether your point of view is logical or not.

Only by correctly judging the personality type of the other party can we "prescribe the right medicine" and achieve the expected effect of persuasion.

01 Tip: Introduce the topic in a nice way.

Just because you're right doesn't mean that others will listen to you. There are no absolutely rational people in the world, and we start from an emotional point of view when we analyze problems.

02 Technique: Turn "true or false" into "multiple-choice".

Even if someone else is doing something wrong, don't rush to deny them. Everyone makes mistakes, including ourselves, and it is very unwise to elevate a very ordinary thing to a matter of personal ability, or to directly blame the character of the other person.

03 Tip: Make people feel cared for, not persuaded.

Everyone needs to be valued, and presence is sometimes more important than money. The most important thing in communicating with people is to first affirm the other person's efforts, whether it is right or wrong, first find something right about the other person, and then affirm it.

04 Skill: Pick the most critical issues to discuss.

Words and deeds must be focused, and people's attention and appetite will be saturated. No matter how much delicious food you have, you can't eat them all at once; If you listen to too much nonsense, you will vomit. Remember that in every conversation, you must find the most important points that need to be solved, some things will not be a big problem even if you do them wrong, and some things are different, so you must find the right priority.

Three big tricks to teach you to convince others more skillfully!