The connection router has the computer can access the Internet, but the mobile phone cannot connect

Is your router a wireless router?

If yes, please follow the steps below to get online:

1. Connect the network cable from your modem, connect it to the WAN port of the router, connect the LAN port wiring to the computer, open the browser (or "even computer"), and enter in the address bar:

Look at the back of the router you bought) to enter the router's settings interface.

The login and password is admin or user).

2. Enter the home page of the settings, there is an "Advanced Settings" in the upper right corner, enter the settings interface, click "Quick Settings", and select the Internet access method of ADSL dial-up - click the next step "Internet access", "Internet password", and enter the username and password of your broadband, be sure to enter it correctly, there are letters to be case-sensitive) Click "Save" after entering

3. Then click "Advanced Settings", there is a "Mac address clone" in it, click to clone the MAC address, and then click Save.

4. If there is a wireless network name or SSID setting in the setup wizard, complete the setting according to the settings wizard prompts, if not, click to enter the router's WLAN settings or wireless settings, there is a wireless network name or SSID, there is a default can also be automatically set, and then enter the wireless security settings, there is a wireless encryption method selection and password setting, and you can set your wireless signal encryption key;

5. If the notebook uses wireless Internet access, the operation is as follows: right-click the online neighbor - properties - right-click the wireless network connection - view the available wireless network, click your wireless network name in the searched wireless network - connection, and enter your wireless network key for verification, after passing the verification, you can connect to the wireless router to surf the Internet normally; If it is a wireless terminal such as a mobile phone or tablet, the same principle is the same as above, and it can be used after searching for a wireless signal and entering the wireless network key to connect.

6. Click on the system tool to restart the router, and after restarting, look at the "Running Status", and the connection status of the WAN port shows "Connected" to access the Internet normally.

You only need to set up a computer to access the Internet normally, and other computers do not need to be set up, and you can access the Internet directly by connecting the network cable.

The computer login route shows that the WAN port is not connected and cannot access the Internet, but the mobile phone can be used wireless and can access the Internet.

1.If you can't access the Internet, please try to turn it off and restart it. Please check whether the maximum flow rate threshold for this month has been reached; Please check your phone settings for mobile data. 2.

If you still can't access the Internet, it is recommended that you troubleshoot the problem in the following ways: check whether there is a network, and it is recommended that you use it in a place with a strong signal; Check whether there is still a credit in the account, if the balance is insufficient, you need to recharge before you can use it;