Just bought a Lenovo phone A760 phone always turns off automatically.

To recall whether the automatic restart occurs under a specific operation or software, we recommend that you perform the following simple troubleshooting:

a.Reboot is now present when specific third-party software appears:

1.It is not excluded that it will automatically restart due to compatibility issues, and it is recommended to uninstall and reinstall or replace other software of the same type.

2.This can usually be improved, but it is recommended that you back up your personal data and try a factory reset after attempting.

b.Occurs without a specific pattern:

1.It is recommended to remove the SIM card or SD card to start up and observe, after removing it, it can be improved, replace the SIM card or SD card, if so, it is not ruled out that the card slot is abnormal, it is recommended to send it to the Lenovo site for repair;

2.If there are other batteries, they can be replaced for comparison, and it is not excluded that the battery is abnormal or too short;

3.If the problem persists, you can do a backup data factory reset operation, be sure to pay attention to back up the body information, including contacts and short messages, otherwise it will be deleted.

If the above operations cannot solve the problem, the repair machine must be sent to the local Lenovo authorized service outlets, and the engineer will test and deal with it.

Hello, because you can't understand the specific situation of your mobile phone, it is recommended that you bring your mobile phone warranty card, mobile phone, to the nearest Lenovo mobile phone customer service center, and the engineer will help you test, according to the test results to make the corresponding solution. You can use the following link to inquire about Lenovo mobile phone service outlets.

Hope it helps you and have a great day!

It's not normal, I'm responsible for telling you, this is a problem mobile phone, if it's still within the three-pack period, take the invoice and warranty to Lenovo customer service to apply for identification, there will be results soon, and you will definitely be given an appraisal sheet, which is an automatic restart of the appraisal, and then take the order to the place where the mobile phone is sold for a new machine. Of course, the old nose will be the best customer service. You're getting a new nose.

Hello. We apologize for the inconvenience.

1.Please check whether the fuselage is automatically turned on and off, and the menu path is: System Settings - Timing Power On/Off, if there is a suggestion to cancel the attempt;

2.If it does not occur frequently and there is no fixed rule, it is recommended to use software such as Le'an Security and 360 Mobile Phone Security Guard to regularly adjust and improve the stability of the equipment system. During use, you can close unused background programs to ensure that there are enough running memory and other resources to support the current program running.

3.Please recall whether it appears under individual software or operations, if so, you can go to: System Settings - Applications - Manage Applications, click on the corresponding software to select Clear Data, or uninstall and reinstall the software or similar software;

4.If you have other batteries, it is recommended that you replace them, and it is not excluded that the battery is abnormal or too short

5.If there is no significant improvement after the above operations, please back up the fuselage data for factory reset.

If the problem still cannot be effectively solved and affects your normal use, it is recommended that you take the time to go to the maintenance station for specific testing and treatment.

Officially authorized repair site inquiry.

You are welcome to contact us at any time or visit Lenovo Lewen (for consultation.

I'm also this machine, and there is no phenomenon you said.

Is there no electricity, the power cut is very sudden, this machine!

I haven't found any other problems for the time being, I asked if there was electricity, I had it four times today, and I don't know how to do it??It starts automatically after shutting down.

Normally, my phone is the same, especially when some applications consume a lot of power, and it's easy to heat up. Don't buy a Lenovo phone next time, this model is like this, Lenovo can't solve it. The main thing to ask is that my mobile phone has power.,It's not hot.,It's automatically turned off and on for no reason.,Specifically, the boot screen appears without turning it off.。

Power on: When the power is off, press and hold the power button for 2-3 seconds to turn on the phone, if the phone has been turned on, it will vibrate and then enter the boot interface.

Power off: When the power is turned on, press and hold the power button for 2-3 seconds, and then select "Power Off" in the pop-up menu

Forced shutdown: In the event of a crash, you can press and hold the power button for more than 8 seconds or take out the battery to force a shutdown

Dear Lenovo users, hello!

Sorry for the inconvenience caused to your use, if your mobile phone crashes and restarts, it is recommended that you observe the use of your mobile phone after restarting, to see if it often crashes and restarts, if it happens by chance, it may be a temporary abnormality of the mobile phone, and the general restart is restored, please rest assured to use, smart phones have a certain chance of crashing, please understand.

If the crash restart phenomenon occurs more frequently, it is recommended that you first check whether the incompatible software is installed, it is recommended that you uninstall the software that is prone to abnormal operation and observe the use, if it is not software interference, it may be too much program, garbage cache leads to it is recommended that you use security software such as Le'an to clean up the program and garbage cache, which can generally be improved.

If the cleanup is also invalid, then rule out the system abnormality, it is recommended that you back up your data and restore the factory settings to solve the problem, if the factory reset problem persists, you need to go to the Lenovo repair site in time to flash the machine.

Lenovo Authorized Repair Site Query:

1.If Sun Tong does not appear often and there is no fixed rule, it is recommended to use software such as Le'an Security and 360 Guardian to regularly adjust and improve the stability of the equipment system. In the process of using no hands, you can close the unused background programs to ensure that there are enough running memory and other resources to support the operation of the current program;

2.If so, it is recommended to go to: System Settings - Application - All, click on the corresponding software to clear the data, or uninstall and reinstall the software or the same type of software;

3.If there is no significant improvement after the above operations, the fuselage data can be backed up for factory reset processing.

If the problem still cannot be effectively solved, it is recommended to take the time to go to the local official maintenance station for specific inspection and treatment.