What should I do if the vivo X1 can t access the Internet with a mobile network

Hello, if you are using a mobile network (that is, the data of a mobile phone card) to surf the Internet:

After confirming that there is no arrears on your SIM card and that the local network conditions are normal.

First of all, you need to turn on cellular data, and you can turn on cellular data in Settings - General - Network.

After turning on, the G or E icon for Internet access needs to be displayed at the top of the screen, if it is not displayed, you can turn the phone on and off again.

If you still can't access the Internet, it is recommended that you restore your phone to factory settings: how to restore factory settings: go to Settings - General - Restore Factory Settings - Restore all settings, restore all settings will not lose data in your phone.

If you still can't access the Internet after trying the above operations, it is recommended that you upgrade your mobile phone before using it. You can upgrade through wifi**: Settings - > General - > System Upgrade - >Check for updates immediately-, according to the prompts** upgrade package, click Verify and install, and the phone will restart and automatically enter the upgrade mode.

If your mobile phone cannot access the Internet normally, please check the following conditions:

1. If you don't restart your phone after upgrading to 4G**, you won't be able to use the Internet function normally;

2. Confirm whether there is a network, it is recommended that you can use it in a place with a strong signal;

3. Check whether there is still a phone bill in the account, if the balance is insufficient, you need to recharge before you can use it;

4. After 3-5 minutes of power off, restart the phone and try again;

5. Check whether the USIM card is inserted, if it has been inserted but still cannot be used, it is recommended that you go to the business hall to check whether the USIM card is faulty, or replace the card for testing;

6. If the traffic usage reaches the cap value in the current month, the network will be automatically shut down, it is recommended that you pay attention to the SMS reminder of China Unicom or inquire about the **product description.

Hello! Confirm that there is no arrears on your SIM card. Make sure that the local network coverage is normal, for example, to see if the same network of the same operator is working properly if someone else is using a mobile phone around you.

First of all, you need to turn on cellular data, how to turn it on: you can enter Settings - General More Settings - Turn on Cellular Data in the Network After opening, you need to display the G or E icon of Internet access at the top of the screen, if it is not displayed, you can turn your phone on and off again If you still can't access the Internet, you may have modified the network settings or the settings are abnormal, it is recommended that you restore the phone to factory settings to try: How to restore factory settings:

Go to Set Baizhi - > General More Settings - > Factory Reset - > Restore all settings on it, and restore all settings will not lose data in your phone. If you still can't access the Internet after trying the above operations, it is recommended that you upgrade and optimize your mobile phone before using it. You can upgrade via wifi**

Settings - > General More Settings - > System Upgrade - > Check for updates immediately, according to the prompts**Upgrade package, click Verify and install, and the hand will automatically enter the upgrade mode when it restarts. If you have any questions, please feel free to contact us. Thank you very much for your support to our vivo and wish you a happy life!

Hope it helps, give it a thumbs up! Thank you!

Unable to access the Internet using the data networkTroubleshooting method:

1. Check your phone's settings.

Open your phone's control center (swipe down at the top or swipe up at the bottom) to see if data is turned on.

2. Confirm the status of the mobile phone card.

Make sure that the balance of the mobile phone card is sufficient, if the payment is in arrears, please restart the mobile phone after the recharge is successful. Check with your carrier to see if you've met the data limit. If necessary, you can change the SIM card that can access the Internet normally to confirm.

3. Check the mobile phone signal.

If your phone is using a metal, magnetic case or bracket that has an impact on your phone's signal, we recommend removing it and trying it. If you are in an underground parking lot, elevator hall and other environments, the coverage of the mobile phone signal is susceptible to these environmental impacts, the signal will be relatively weak, and the data network will also be affected, it is recommended that you go to an open area, such as an outdoor open environment for testing.

4. Check the network permissions.

Please go to Mobile Phone i-Manager - Traffic Management Traffic Monitoring - Network Management or Set Application and Permissions - Permission Management to check whether the application network permission has been enabled.

5. Check the VPN (Virtual Private Network).

Please go to Settings - Other Networks and Connections - VPN, check and confirm whether the VPN is used, if so, it is recommended to turn off and try again.

6. It is recommended that you compare the mobile phones with the same carrier card in the vicinity, if there is this phenomenon, it may be due to its own reasons, and it is recommended to feedback to the application customer service.

7. Check the network settings.

Please go to Mobile Network Settings - Mobile Network (SIM Card Information and Settings - Corresponding SIM Card) - Access Point (APN) or Set Mobile Network Dual SIM and Mobile Network - Access Point (APN) and click"Reset to the default settings"restart your phone.

8. Re-search the network or reset the network settings.

Please go to Settings - Other Networks & Connections and turn it on"Airplane mode"After turning it off, please enter Settings - Mobile Network for 5G mobile phones, turn it off and turn it on"5G enabled"option, if necessary, go to Settings - System Administration - Backup & Reset, select"Reset your network settings"Try again.

Note: Resetting network settings resets Wi-Fi, mobile data, and Bluetooth connection records.

If the above methods cannot be solved, you can back up the mobile phone data in advance, bring the mobile phone to the local vivo customer service center for testing and processing, customer service center address: enter the vivo official website vivo**app--my-service outlets or vivo official website web version--slide bottom--service support--service outlets query--select provinces and cities to query the customer service center address. It is recommended to contact ** in advance before going to avoid empty running, plan the itinerary reasonably, and travel safely.

There are several scenarios in which the vivo smartphone has the inaccessible mobile issue:

1. Whether the mobile phone is in arrears and shut down;

2. Confirm whether the "Data Network" switch is turned on;

3. Check whether the networking permission of the software is prohibited;

4. The local network environment signal is not good, resulting in no network on the mobile phone;

5. Caused by abnormal mobile phone network.

Vivo smartphone to solve the problem that the phone cannot access the mobile phone:

1. Consult the operator (e.g., 10086) to see if there is any arrears, and if there is arrears, you can recharge the phone bill to use.

2. Go to Settings - Mobile Network - Data Network On.

Steps:

1) Click Settings on the standby desktop.

Please click Enter a description.

2) Enter the mobile network.

Please click Enter a description.

3) Turn on the "Data Network" switch.

Please click Enter a description.

3. Change the network environment and time period to use the network, or change a SIM card.

4. Go to iButler - Traffic Monitoring - Network Management to check whether the software is restricted from network use.

Steps to do it (take vivo X5Pro as an example):

1) Tap i Butler on the standby desktop.

Please click Enter a description.

2) Click traffic monitoring.

Please click Enter a description.

3) Enter the network management.

Please click Enter a description.

4) Check whether the software is banned from the network (green is on, red is prohibited) <>

Please click Enter a description.

Steps:

1) Click Settings on the standby desktop.

Please click Enter a description.

Please click Enter a description.

3) Tap Factory Reset.

Please click Enter a description.

4) Select the settings to restore.

Please click Enter a description.

The mobile phone can not use the mobile network, this is a behavior that often happens, you can restart the mobile phone, restarting is the easiest way to solve the problem in general, and it is the most effective way, and then there is to check your own, whether the mobile phone card is charged, or you can check whether your mobile phone has turned on the mobile network This switch, and then the area where you are located is blocked by the signal, so you can't receive the mobile network for the time being, and you can try to figure it out for a variety of reasons.

1. Whether the mobile phone is in arrears and shut down; 2. Confirm whether the "Data Network" switch is turned on; 3. Check whether the networking permission of the software is prohibited; 4. The local network environment signal is not good, resulting in no network on the mobile phone; 5. Caused by abnormal mobile phone network. Vivo smart phone to solve the problem of mobile phone inaccessibility: 1. Consult the operator (such as:

10086) to see if there is arrears, if the arrears are in arrears, you can recharge the phone bill to use. 2. Go to Settings - Mobile Network - Data Network On. Steps:

The reasons why vivo mobile phone dialing cannot access the mobile network may be as follows: it may be that the mobile phone card is damaged or the mobile phone card slot is damaged, and you need to go to the business hall for replacement. It may be that the phone card slot is damaged, and you can insert another phone card to try.

If the signal in the geographical location is not good, it will also cause the mobile phone to be unable to access the mobile network, so it is recommended to change the geographical location and restart the mobile phone.

The mobile phone cannot use the mobile wireless network in the following situations: 1. The mobile phone number is in arrears, and the wireless network is suspended and cannot be used! 2. If the hardware driver of the mobile phone baseband fails, restart the mobile phone to see if it is recovered.

3. Inadvertently turn off the wireless data network, check whether the drop-down menu wireless data network switch is off, enter the mobile phone settings, wireless data network settings, and check whether the wireless data network is turned off! 4. The above problems are eliminated, the wireless data network is still unusable, it must be a hardware failure of the mobile phone baseband, contact the after-sales service provider for maintenance!

Make sure that the phone has indeed inserted a SIM card.

Determine if the SIM card is corrupted.

Determine if the mobile network mode in the status bar in the upper left corner of the phone is receiving the signal.

The 4G signal bar in the upper left corner of the figure below is as follows.

1. Call the SIM card operator first to confirm whether the mobile phone is in arrears or to enable the data Internet function.

2. Confirm that the "Data Network" switch is turned on.

3. Restart your phone and check if your phone can access the Internet.

4. Check whether the mobile phone has disabled the networking permission of the software, enter i Butler - Traffic Monitoring - Network Management - click the icon behind the software, and the red slash will represent the restriction of the software from connecting to the current network.

Here's how. 1. Click "i Butler" on the standby desktop, as shown in the following figure

2. Then click on Traffic Monitoring, as shown in the figure below

3. Then click "Network Management".

4. Click the icon on the back of the software (green is to allow network connection, red is to prohibit network connection).

There are two possibilities that the mobile phone cannot use the mobile network, one is that there is a problem with the broadband network, which should be fed back to the broadband network provider for inspection, and the other is that the mobile phone system is faulty, then restart the mobile phone to see if it can be connected to the network, if it is still not possible, only take the mobile phone to a professional repair shop for repair.

vivo mobile phone can't use mobile network, turn off and restart it. If you can't use the mobile network, see if the card has a signal, try to see if you can dial**, if you can call, there is no problem with the mobile phone card. If you can't make a call, it means that the phone card may be loose, and there should be no problem if you reinstall the phone card.

The mobile phone cannot use the mobile network, it may be that your mobile network is not turned on, you can turn it on in the settings, if it is turned on, it may be caused by the mobile phone card is not plugged in, and there is no mobile network connection.

vivo mobile phones cannot use mobile networks, and there are generally two possibilities for such a situation. First, there is an abnormality in the mobile phone card. Therefore, it is recommended to take out the card and reinsert it; Second, the malfunction of the mobile phone. So, try restarting your phone.

What is the reason why the vivo mobile phone cannot use the mobile network, it is estimated that the SIM card of the mobile phone is old, and it can be solved by replacing it with a new sim.

If it is not searchable or said. If there is no signal, it is a weak signal, so try it in a different position, or change a card and come back and put your card on other mobile phones to try, which will find the problem.

It must have been caused by the fact that there was no signal in the area you were in at the time. You can change places and see if you can get the signal.

First of all, make sure that the mobile card is not down, not damaged, and then put the mobile card on another phone to give it a try, if it is good to put it on another phone, it means that there is a problem with your mobile phone. You can see if your phone has the card slot that closes the mobile card, if everything is normal or there is no signal, it means that your mobile phone card tray is broken, no way, you can deal with it, you can use it, and if you can't deal with it, change it to a new one.

The vivo phone can't use the mobile network, so you can turn off the mobile phone, and then reinsert the mobile phone, and the card Are you sure that there is a problem with the mobile phone card? If it can be used normally, then there is no problem, if there is still no network, then it should be a problem with your mobile phone card, you can change to another network operator's card to try.