Why can t the mobile phone use data to access the Internet! WIFI is OK!

If you mean that your phone is not able to connect to the Internet, please check the following:

1.Check whether there is a network, it is recommended to use it in a place with a strong signal;

2.Check whether the USIM card is inserted, if it has been inserted but still cannot be used, it is recommended to go to the business hall to check whether the USIM card is faulty, or replace the card for testing;

3.Check if there is any problem with the phone, it is recommended that you change the phone for testing.

4.Check whether there is still a credit in the account, if the balance is insufficient, you need to top up before you can use it.

5.Confirm that the parameters of the mobile phone have been set.

6.If the data is capped, it will also lead to the inability to access the Internet.

If the above situation has not been resolved, you can contact Unicom's customer service for processing.

If you are using a OnePlus phone and cannot use data to access the Internet, it is recommended to follow the steps below

1. The metal or gold-plated protective shell has a certain shielding effect on the signal, it is recommended that you remove the protective shell to try;

2. Confirm whether the SIM card mobile data service is normal, such as whether the Internet function is enabled, whether there is arrears, whether the mobile phone can recognize the SIM card normally, whether the SIM card is in poor contact with the card slot, etc.;

3. Confirm that the mobile data switch is turned on, you can pull down the status bar from the top of the phone to check whether the mobile data is turned on; If the SIM card is not a local card, you can go to [Settings] - [SIM Card & Data Management] - [SIM Card 1 2], and then enable [Data Roaming].

4. Check whether the traffic limit is set, you can check whether the traffic limit is set in [Settings] - [SIM Card and Traffic Management] - [Traffic ** Limit].

5. To confirm whether the data saving switch is turned on, you can go to [Settings] - [SIM Card and Traffic Management] - [Traffic Management] - [Traffic Saver] and turn off the switch to try;

6. It is recommended that you reset the APN access point, go to Settings > Mobile Network) SIM Card and Traffic Management > select a SIM card > Access Point Name > click on the upper right corner ":" to reset the access point;

7. If you are in a dense or poor signal area, you may not be able to use the data network, it is recommended that you leave such areas before trying;

8. Try to turn on the airplane mode and then turn it off to search the network again, and upgrade the mobile phone version to the latest;

9. If the problem still cannot be solved, it is recommended to reset the Wi-Fi, Bluetooth and mobile data network settings after backing up the data, path: [Settings] - [Other Settings] - [Reset Phone] - [Reset Wireless Settings].

1. If an app cannot use mobile data by use, you can view it by following the path: [Settings] - [SIM Card and Traffic Management] - [Traffic Management] - [Application Network Permission Management], and click the corresponding application to view the network permission settings.

There are 4 options in this setting:

Wi-Fi & Mobile Data]: The app can use both mobile data and Wi-Fi networks;

Wi-Fi]: The app can use Wi-Fi networks, but not mobile data;

Mobile data]: The app can use mobile data, but not Wi-Fi;

Disable Network: The app can't use mobile data and Wi-Fi networks.

2. If the traffic you handle is exclusive traffic, you cannot use the data network for applications other than exclusive;

3. Please compare whether the application can access the Internet under the same model and network standard, if both cannot access the Internet, it is a problem of the application's network server.

1. Free public internet connections are not available.

1.Please enter the Wi-Fi search interface, click or press and hold the Wi-Fi network name, select not to save and then click to connect again, under normal circumstances, the phone will automatically pop up the verification page, follow the page prompts, and you can use it normally after completing the verification.

2.If the verification page can't pop up, you can do the following:

1) Close the browser and reopen it, click on any webpage and try again.

2) It is recommended that you enter " in the page address to see if the authentication page can be popped up.

4) Long press the Wi-Fi network, select Modify Network, check Show advanced options, and use the device MAC connection attempt.

3.If you still can't connect after successful verification, the number of public network connections may be too high, and we recommend that you use the mobile network temporarily.

2. Personal network connection is not available.

3.Power off and back on the router and try to connect;

4.Reset the router to factory settings, set it up again, and try to connect again (press and hold the factory reset button, please refer to the router manual for details).

The mobile phone can only use data, not wifi, what is the reason?

Hello, I have seen your question and am sorting out the answer, please wait a while

If you are using a Huawei phone and you find Wi-Fi but cannot connect, you can do the following steps: 1. The free public network connection is not 1Please enter the Wi-Fi search interface, click or press and hold the Wi-Fi network name, select not to save and then click to connect again, under normal circumstances, the phone will automatically pop up the verification page, follow the page prompts, and you can use it normally after completing the verification.

2.If the verification page cannot be displayed, you can do the following: (1) Close the browser and reopen it, click on any webpage and try again.

2) It is recommended that you enter " in the page address to see if the authentication page can be popped up. (3) Other third-party browser attempts. 4) Long press the Wi-Fi network, select Modify Network, check Show advanced options, and use the device MAC connection attempt.

If you still can't connect after successful verification, the number of public network connections may be too high, and we recommend that you use the mobile network temporarily. Second, the personal network connection is not 1Please enter the Wi-Fi search page, click or press and hold the Wi-Fi network name, select not to save, and then re-enter the correct password to try to connect. 2.

It is recommended to enter the settings, search for and restore the network settings above, and after restoring the network settings, re-enter the correct password to make a connection attempt; Reminder: Resetting network settings will restore all network settings, including Wi-Fi, mobile data network, and Bluetooth settings, and will not delete other data or modify other settings. 3.

Power off and back on the router and try to connect; 4.Reset the router to factory settings, set it up again, and try to connect again (press and hold the factory reset button, please refer to the router manual for details). If the above methods still do not solve your problem, we recommend that you back up your data (WeChat and QQ must be backed up separately) and bring the purchase voucher to the Huawei Customer Service Center for testing.

Why can the mobile phone software only use data data, not wifi?

1After restarting the phone and router, try to connect to wifi 2 Disconnect other devices from the router, only use your mobile phone to connect to the router to try to use, or reset the router settings3 When you can't connect, it is recommended to connect to other WLAN signals to see if it is normal. 4. In terms of mobile phones, you can rule out whether you have installed software related to network management, uninstall and restart the mobile phone, try 5, in order to remove the bottom and eliminate the mobile phone software problem, it is recommended to back up the mobile phone data and restore the mobile phone to factory settings.

Summary. Kiss! Hello!

The device has a network access that restricts the mobile app from connecting to a wireless network, so it can only be enabled through a data connection. Solution: The user only needs to modify the network permission settings of the device and modify the application software to allow the connection through the wireless network hotspot, and then the Internet can be accessed through the connection of the wireless network hotspot signal.

The mobile phone can be connected to the wifi to access the Internet, but the data traffic can not be used to access the Internet Solution: 1. Replace it with a special card for the mobile phone (because the large card is cut into a small card, it is easy to damage the chip or poor contact). 2. Antivirus the mobile phone (sometimes caused by the mobile phone infected with a virus).

3. Remove the self-equipped metal protective shell (because the metal shell has the disadvantage of weakening the signal). 4. Buy a signal coil for installation (the purpose is to enhance the signal). 5. Replace the mobile phone transmitter or replace the power amplifier (the transmitter or power amplifier is faulty).

Why some mobile phone software can be used in wifi, but not in mobile phone data.

Excuse me, but please go into more detail?

Kiss! Hello! The network access set by this mobile device restricts the mobile application from connecting through the wireless network signal, so that it can only be enabled through a connection with a blind amount of data flow.

Solution: The user only needs to modify the network permission settings of the device and modify the application software to allow the connection through the wireless network hotspot, and then the Internet can be accessed through the connection of the wireless network hotspot signal. The mobile phone can be connected to the wifi to access the Internet, but it cannot use the data traffic to surf the Internet to solve the sail rush method:

1. Replace it with a special card for mobile phones (because the hail is cut into a small card with a large card, it is easy to damage the chip or poor contact). 2. Antivirus the mobile phone (sometimes caused by the mobile phone infected with a virus). 3. Remove the self-equipped metal protective shell (because the metal shell has the disadvantage of weakening the signal).

4. Buy a signal coil for installation (the purpose is to enhance the signal). 5. Replace the mobile phone transmitter or replace the power amplifier (the transmitter or power amplifier is faulty).

1. Check your phone's settings.

Open the mobile phone Quick Center (scroll down at the top or scroll up at the bottom) to see if the data network is turned on.

2. Confirm the status of the mobile phone card.

Make sure that the balance of the mobile phone card is sufficient, if the payment is in arrears, please restart the mobile phone after the recharge is successful. It is recommended to check with your carrier whether the data limit has been met or whether the data network function has been enabled. If necessary, you can change the SIM card that can access the Internet normally to confirm.

3. Check the mobile phone signal.

If your phone uses a metal, magnetic case or bracket that has an impact on your phone's signal, it is recommended to remove it and try it. If you are in an underground parking lot, elevator hall and other environments, the coverage of the mobile phone signal is susceptible to these environmental impacts, the signal will be relatively weak, and the data network will also be affected, so it is recommended to go to an open area, such as an outdoor open environment for testing.

4. Check the network permissions.

Go to Mobile Phone i-Manager - Traffic Management Traffic Monitoring - Network Management or Set Application and Permissions - Permission Management to check whether the application network permission has been enabled.

5. View the virtual private network.

Please go to Settings - Other Networks and Connections - Virtual Private Network, check and confirm whether the virtual private network is used, and if so, it is recommended to turn off and try again.

6. Check the network settings.

Go to Phone Settings - Mobile Network (SIM Card Information & Settings - Corresponding SIM Card) - Access Point or Set Up Mobile Network Dual SIM & Mobile Network - Access Point, and tap"Reset to the default settings"restart your phone.

7. Re-search the network.

Please go to Settings - (Other Networks & Connections) - Airplane Mode - Turn on and off.

8. Reset the network settings.

Resetting network settings will delete the connection records of WLAN, mobile data network, Bluetooth and other networks, you can go to Settings - System Management - Backup and Reset - Reset Network Settings - Reset Settings - Follow the prompts to operate (you need to select the corresponding SIM card when dual SIM).

Note: 1. Enter the cloud service - data synchronization - turn on WLAN, Bluetooth, etc. to synchronize data to the cloud service.

2. Go to "Cloud Service" -- Device Cloud Backup -- Backup Data Type -- Open "System Data" -- Return to the previous page -- Back up now, and back up some system settings data.

9. Reset all settings (do this when you can't see the reset network settings menu).

This operation will not delete the file or software, it will cancel the password and restore all settings, including: wallpaper settings, unlock style, wifi, default opening programs, etc.

Note: Go to Cloud Service - Device Cloud Backup - Backup Data Type - System Data - Return - Back to Back Up Now to back up some system settings and desktop layout;

Cloud service--Data synchronization--Turn on WLAN, Bluetooth, etc. to synchronize data to cloud service.