Samsung S6 fingerprint unlocking failed and the phone is locked, what should I do?

Dear Samsung users, according to your description, it is recommended that you:1Try unlocking with a backup PIN password. If you can't unlock it, make sure that your phone is bound to a Samsung account, and the data switch is turned on, and you can log in.

If you do not have a Samsung account bound to your phone, it is recommended that you send your phone to the nearest Samsung service center for unlocking.

Comments, suggestions, complaints, please click:

Samsung S6 fingerprint unlock failed phone locked, you can enter the PIN code, if you forget, after logging in with your Samsung account, there is a screen unlock option, unlock through this function. After doing this way, you will change the lock screen method you set to the default swipe unlock method.

Samsung's electronic products:

1.Samsung Electronics: Its main business is consumer electronics, DRAM and NAND Flash, with a nine-year turnover of about 99.7 trillion won.

2.Samsung SDI: Mainly produces solar cells, fuel cells, energy storage, etc. In 2008, the company had a turnover of approximately KRW 5,302.8 billion.

3.Samsung SDS: The main business is IT phase glass substrates, plasma filters, picture tubes, and glass.

4.Samsung Aviation: The main business is the production of Samsung Bell 427, providing services for the products of Bell, Boeing and other companies.

5.Samsung Semiconductor: The main business is the production of SD cards, the world's largest memory chip manufacturer.

Hello dear Samsung users:

According to your description, if you have forgotten your phone's lock screen password, we recommend that you:

1.To determine whether the mobile phone is bound to a Samsung account, the data switch is turned on, and it is recommended that you log in to the Samsung official website to make an "appointment to the store" repair application to enjoy priority repair services

After the appointment is successful, please bring your machine, invoice and warranty card to the service center where you made the appointment on time.

Comments, suggestions, complaints, please click:

1. If you can't use your fingerprint to unlock the lock after setting the fingerprint on your phone, you can enter the backup password unlock screen that you set when setting the fingerprint lock;

2. If the circle regret pattern and backup password are invalid, the mobile phone has been bound to a Samsung account, and the mobile data is turned on, please log in to the Samsung official website and remote control webpage;

3. After logging in with your Samsung account, there is a screen unlock option, unlock through this feature. After doing this way, you will change the lock screen method you set to the default swipe unlock method.

4. If the problem still exists, please send the machine to the Samsung service center and the after-sales engineer will help you unlock it safely.

Hello dear Samsung users:

Based on your description, it is recommended that you:1Try unlocking with a backup PIN password.

If you can't unlock it, make sure that the phone is bound to a Samsung account, and the data switch is turned on, and you can log in to unlock the screen through the remote control of the phone.

Comments, suggestions, complaints, please click:

See if there are other ways to unlock it, such as an account password, or a mobile phone number. If there is no prompt, then go to after-sales or Sanqing.

1.If you set the pattern signature unlocking method, you can use the PIN code set when drawing the pattern signature. Operation:

1).Enter the incorrect unlock pattern five times, and the screen will display a prompt message "Please try again in 30 seconds", click "OK". Click "Backup PIN" in the lower right corner of the screen (forgot password), enter the PIN password you set before, and click OK.

2).If it is a signature unlocking method, after entering the incorrect signature five times, the screen will appear prompt to enter the PIN code, enter the PIN password set before, and click OK.

If the backup PIN password is invalid, you have forgotten or do not meet the above requirements, please send the machine to a Samsung service center and the after-sales service engineer will help you unlock it safely.