How to refuse the courier if you are not satisfied

Under normal circumstances, the express mail that has been signed for cannot be rejected, and can only be returned through negotiation with the seller.

Refusal refers to the fact that when the express arrives at the place of collection, in front of the courier, sign and inspect the goods, and the express mail can be rejected if you are not satisfied; Or when the courier notifies the delivery of the express, directly tell the other party not to sign, and the courier will return the express.

In special cases, the courier has just left, and the recipient regrets and wants to refuse to accept it, and the courier who can contact the delivery can refuse it again. Because once the express system shows that it has been signed, it cannot be rejected.

Shipments that have been signed for cannot be rejected. The recipient can only negotiate with the sender.

The recipient should be in front of the courier, sign and inspect the goods, and if he is not satisfied, he can refuse to receive the express. Or just after the courier left, the recipient regretted and wanted to refuse to accept it, you can contact the courier who delivered the goods to refuse again. Once the shipment shows the signature, it cannot be rejected.

After signing, you can also refuse the visa, as long as the courier is still present, but you have to communicate with the courier and the sender, the courier can generally agree to refuse the visa, but you have to tell him that this thing is sent by the sender by mistake, so you have to refuse the visa, at the same time, you also have to communicate with the sender, because even if it is a refusal, this courier fee will also be generated. Who pays for this. If the courier has already left after signing it, then you can only send it back again, and you can't refuse the visa.

The refusal must be done in the presence of the courier.

And that's when what you've bought arrives, you can open it and inspect it. If you are not satisfied with the contents of the content, you can not sign it, so that the thing will be sent back in reverse.

There is a hidden method under the beat:

1. I arrive at the express collection point with my identity document and inform the signatory that I refuse to sign the express check. Explain the reason and negotiate the shipping cost.

2. Call ** to the express collection point and inform yourself that you refuse to sign the express. You need to provide your own recipient's name, ** number, order number and tracking number.

The recipient has the right to refuse a visa, but the visa can be refused if the parcel is intact and unopened. In this case, the parcel will be returned to you free of charge.

If the parcel is opened, but there is a mistake in the contents and it is damaged. It is also possible to refuse a visa, but a courier is required to prove it. It's free, too.

You can inform the courier that you need to refuse the goods when the delivery hall collapses the town, or check the logistics information, and contact the courier to inform the refusal when the logistics information shows that the shirt and pants are about to be delivered.

Compensation can be claimed.

1. In the process of delivery, when there is delay, loss, damage, or inconsistency of the internal parts, the express service organization shall compensate for it. In the following cases, the express service organization may not be liable for compensation:

1) The natural nature of the item itself or reasonable wear and tear caused the loss of the shipment.

2) Losses caused by force majeure (except for insured express).

3) The loss is caused by the fault of the sender or the recipient.

2. The lawyer said that if the recipient is not there, the courier should contact the recipient and get his consent before letting others sign on behalf of him, if without the consent of the recipient or the sender, the courier can not hand over the express mail to others to sign, resulting in problems such as the loss of the express, the express company will be liable.

3. When the express service personnel hand over the express mail to the recipient, they shall have the obligation to inform the recipient to accept the express mail in person; If the recipient is unable to sign for the receipt, the recipient (sender) can communicate with the recipient (sender) and obtain permission, and the courier service personnel should also inform the recipient of the collection responsibility; If there is a separate agreement with the sender or recipient, the agreement shall be satisfied.

Express delivery, also known as express delivery or express delivery, refers to a new mode of transportation in which logistics companies (including freight**) through their own independent networks or in the form of joint ventures (i.e., networking) will quickly and safely deliver documents or packages entrusted by users from the sender to the recipient's door to door (hand-to-hand).

Express delivery is divided into broad and narrow senses. Express delivery in a broad sense refers to the express delivery of any cargo (including bulk shipments); In the narrow sense, express delivery refers to the urgent delivery of business documents and small items. From the standard of service, express delivery generally refers to the express delivery service completed within 48 hours.

If this single express is yours, you should contact the express outlet in time and ask the other party to return the item. In this case, you will not be able to query the logistics information of the return. Then the seller will assume that you have signed for the item.

If the parcel is rejected, it will be returned the same way. The buyer directly refuses to accept the courier, and the courier will return to the consignor according to the original way, but the returned courier needs to pay the freight again. Therefore, before the express refusal to return the goods, you must communicate with the seller, explain the situation, and inform the buyer, after the buyer refuses to accept the express, the sender company will contact the sender company and inform the other party of the situation.

The sender company will then contact the sender to report more details.

There are two cases in which the courier is not acceptedIf the recipient does not accept it, it is a refusal. Express rejection is the meaning of the recipient of the express refusal. If this is confirmed, the courier company will send the shipment back to the original address.

Rejected when sending back to the original address. It is equivalent to being rejected by the sender, or unable to receive it due to special reasons. Usually the courier company will contact this person and negotiate a solution, such as the transfer type pure disturbance or collection or temporary storage of the express hidden pants guess company, the courier company will not keep it for a long time, as well as the accusation, late fees, some couriers are only allowed to store for 2 days.

Express refusal can be sent by text message or directly inform the courier that you don't want it, and you can contact the seller by contacting the seller to explain the reason, and the express delivery placed in the express cabinet can not be picked up, and it will be automatically returned at that time.

1. If it is in a rural area, the main way to send is to play **, the courier will inform you that the courier is back, take the time to pick it up, if you don't want it, directly inform the other party to refuse to receive, and the other party will help you deal with it.

2. If the delivery method is SMS notification, then you will send your name, courier number, mobile phone number and other information to the other party, and tell the other party to refuse to receive it.

3. Before confirming the receipt, you can contact the seller, and just find a reason to refuse to accept it, such as a temporary business trip and no one at home to receive the goods, etc., and then the seller will contact the courier company, and will not send you again.

4. If the delivery method is to pick up in the express cabinet, it generally only takes more than two days or three days to pick up the code will automatically expire, and the express will be returned.

5. Before receiving the goods, you can click "Apply for Return" on the order page, fill in the reason for the return and submit the application, and the seller will contact the courier company to return the item after seeing it.

Notes:

1. The seller does not receive the goods and requests customer service to deal with them. If it is difficult for the seller to communicate, the seller does not collect the goods, and the seller does not agree to a refund. Then, don't worry, ** and other online shopping platforms have set up a customer service processing method, you can click to request customer service processing, and the customer service staff will handle it fairly.

2. Prepare all the information to provide to the customer service and let the customer service staff adjudicate. Before the customer service staff has not officially dealt with it, you must prepare all the information, including the ** of the goods, what are the problems with the goods, the content of the conversation with the seller, the content of the communication with the seller, etc., which are all strong evidence for the customer service staff. After the customer service staff reads your information, they will make a serious ruling.

According to the rules of the platform, the buyer can refuse to receive the express delivery, you can ask the buyer for the specific reason, if the buyer really does not want it for personal reasons, then you can arrange a refund. However, the buyer's reasonable refusal does not include special items such as fresh food.