Installer specifications for the employee handbook of the curtain fabric shop

The following employees of China Curtain Network.

Installation of code of conduct.

1. Arrive at the customer's home on time and check that the goods are not damaged or missing. Tooling, badges, gloves and towels are complete.

2. Ring the bell, knock on the door, enter the customer's home after obtaining consent, and report the unit and identity, "Hello, may I ask if Mr. ** (little sister)'s house?" I'm **curtains, and I'm going to install them for you now.

3. After entering the door, bring gloves and shoe covers, and place the tracks and curtains according to the position of the installation. The installation process should be fast, the hands and feet should be light, the demeanor should be decent, do not look around, do not dirty or damage the environment and supplies.

4. Install in strict accordance with the design requirements, if you need to adjust, you must discuss with the customer and obtain consent.

5. After installation, you must bring your own towel or borrow the customer's tools to remove it.

6. Don't chat with customers, ask long and short questions, and explain the advantages, performance, use, maintenance methods and precautions of the goods to customers in a timely manner, and mention the service.

7. After the installation is completed, it must be debugged, and let the customer use it, and sign the installation sheet for approval. Do not disclose the company's business information, including product purchase channels, business conditions, profits and revenues.

8. Do not smoke or eat in the customer's home, and do not accept any tips, gifts and food from the customer.

9. If there is a problem with the product, try to help solve it, and if you can't deal with it for a while, you should make a reasonable explanation. Don't complain about the salesperson and processing plant in front of the customer, contact the supervisor in time if you have any questions, listen to the instructions, and don't use the customer's home.

10. Say "goodbye" when you finish work and go out, "call ** at any time if you have a problem", and gently bring it to the door when you go out.

First look at the content of the system, and then search for the content that is consistent with the content. For example: about the company's speech and behavior, search for words and manners. Isn't it true that others provide it on the Internet? There should be very few ready-made ones.

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You need to know your brand of curtains and know a little bit about how they compare to other brands, and then you need to have good communication skills.

The clerk who sells the goods doesn't need to say much, the installer has to learn to use a nail gun and an expansion screw, and he is basically a man who doesn't lack arms or legs.

It is necessary to have good physical and mental quality and good communication skills.

Just pay attention to the installation color and process.

For example, curtains are heavier in order to increase the sense of draping.

Therefore, the curtain rod must be chosen to be strong.

If it is a sunny house, it should be made of two layers, one of which is yarn.

As for the color, it is natural to consider it. As long as it matches the furnishings in the house, it's fine.

Elegant curtains can be said to be all-powerful.

And the more colorful ones must be carefully considered.

For the procurement method, it depends on the technical level of the installers they provide.

Pay attention to the accuracy of the material and dimensions of the wall. Does purchasing refer to the person who buys the curtains?

It is better to have a curtain box. Curtains are cost-effective.

It is better to decorate the house or contract it to the decoration company, so it is more worry-free that this kind of thing will not happen.

Since it is high-end and has a scale, it means that this store still has a certain sales market. You see a dozen or so employees, and if you include installers, sewing workers, etc., that's still not a lot. If there are so many businesses alone, it can only mean that their business is still relatively good.

Either you go and it's off-season.

The most illustrative thing is that the profits are high.

Otherwise, you won't be able to support so many people.