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If you are using a Unicom mobile phone card, 4G nationwide** implements the double cap rules for traffic and traffic fees and the function of safe use, as follows:
1. After the traffic billing of the current month** and the traffic package other than the superimposed traffic package reaches 600 yuan, the domestic traffic (excluding Taiwan, Hong Kong and Macao) will no longer be charged, until 15GB, the system will automatically close the data network, and the next month will automatically open. You can apply to open it in advance in the current month, log in to the China Unicom APP, click on the service to query my basic information, and the traffic capping service will be lifted, and the subsequent traffic will be charged according to the ** after exceeding the tariff standard and ** external traffic with the charging rules;
2. The system will automatically shut down the data network after the total amount of data traffic such as international roaming, Taiwan, Hong Kong and Macao roaming and **internal, **external, various charged, free, and various directional data traffic reaches 40GB in the current month, and it will no longer be open in the current month, and will be automatically opened in the next month.
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According to the principle of fair usage, if your mobile phone reaches the traffic cap in the current month, the system will automatically disable your data functions such as Internet access, MMS and mobile phone newspaper, and automatically enable it in the next month. After the traffic billing of 4G** and other than the superimposed traffic package reaches 600 yuan in the current month, the domestic (excluding Taiwan, Hong Kong and Macao) traffic will no longer be charged, until 15GB after the system automatically shuts down the data network and automatically opens the next month. If you are eligible, you can call the 10010 manual customer service in the home location** or go to the home Unicom's own business hall to apply for the cancellation of the mobile phone traffic cap, and the traffic will be implemented according to the ** foreign investment fee standard after opening.
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Hello, if you are a China Bai Unicom mobile phone number.
DU code users, zhi mobile phone can not access the Internet normally, mobile phone function.
DAO can be in a normal open state, the mobile phone is not abnormal, and the signal is normal, but it is still unable to access the Internet, it is recommended to contact the 10010 manual customer service consultation and feedback at the place of ownership. If you are a user of other operators, please call the corresponding manual ** consultation, thank you!
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Traffic capping means that after the traffic reaches 100G, the use of traffic is prohibited, and the Internet access function will be automatically restored on the 1st of the next month. If you use more than ** traffic and less than 100G, the speed will be limited and the network will not be disconnected. Capping and limiting speed are two different concepts.
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There are many reasons for not being able to access the Internet, such as poor mobile phone signal, faulty wireless router, faulty broadband network, mobile phone infected with viruses, etc., usually the solution is to restart the router after ten seconds of power off if you go to the Internet with wifi, and restart the phone if you have mobile phone data online.
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1.It may be a network problem, and the data statistics at the beginning of the month may cause certain problems or deliberately.
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Turn off your mobile phone, and then restart it to try, in one of your ** traffic is still there, you can call ** to customer service to consult, ask if it is for you to open it, and then there is whether your mobile phone card is placed in the wrong place in the mobile phone, you need to take a look!
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Maybe you're in a place where the signal is unstable.
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Traffic blocking.
Topped. It hits a certain limit, and it's not easy to surf the Internet in the future? During your month-end date, he can't buy a traffic package.
Even if you buy it, you can't use it. It will be automatically unblocked after your month-end date. If you only use one card, you won't be able to access the Internet like this.
It is advisable to use other methods to access the Internet.
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The traffic cap is a speed limit of no more than 128k s, which will be automatically lifted at the end of the next month.
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When the total traffic reaches 40GB, the traffic function will be turned off, and it will be automatically activated in the next month (clearly stated in the network access agreement).
1. After the cumulative Internet traffic reaches 40GB in the current month, you can apply to activate the "Lifting Traffic Cap Service" after the Internet access function is disabled.
2. If you want to remove the 40GB cap in the next month, you need to apply for the "Unlock Traffic Cap Service" again.
3. After the "Unlock Traffic Cap Service" is enabled or disabled, the part of the traffic used within 40GB will be billed according to the current ** traffic billing rules, and all traffic beyond 40GB (including Tencent's exclusive traffic) will be billed according to the daily rent;
4. After successful activation, if you find that the Internet function is still off, it is recommended to restart the mobile data or restart the mobile phone;
5. If you change the traffic cap, the default traffic cap policy will be implemented after the new one takes effect.
Due to the different tariff policies of each province, the specific local area shall prevail.
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You can change it, and replace it with an unrestricted traffic**, so that there is no cap.
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Directly call ** to the customer service of your operator: China Unicom 10010, China Mobile 10086, China Telecom 10001
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There is no way, I can only wait for the next month, and it will be automatically lifted.
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Add a card, it's not a hassle.
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Buy a wife router and use it wirelessly.
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Use money to buy data, otherwise you have to limit the speed to use it.
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It is recommended to call the local 10010 for consultation and log in to the Unicom mobile phone business hall to view the traffic usage in real time.
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1. If you can't access the Internet, please try to turn off and restart; Please check whether the maximum flow rate threshold for this month has been reached; Please check whether your phone settings mobile data is turned on; Set the mobile data option APN and whether the name is set to 3GNET.
2. If you still can't access the Internet, it is recommended that you troubleshoot in the following ways:
Check whether there is a network, it is recommended that you can use it in a place with a strong signal;
Check whether there is still a credit in the account, if the balance is insufficient, you need to recharge before you can use it;
Confirm whether the parameters of the mobile phone have been set;
Check whether the USIM card is inserted, if it has been inserted but still cannot be used, it is recommended that you go to the business hall to check whether the USIM card is faulty, or replace the card for testing;
Check whether there is a problem with the mobile phone, it is recommended that you change the phone for testing;
In case of traffic capping, it will also lead to the inability to access the Internet;
The number has not been registered with the real name, and the real-name registration has not been completed within the time limit, and the service will be suspended;
3. If the above situation is not the case, it is recommended that you contact the manual customer service of Unicom in the place where you belong for consultation, and the actual situation is subject to the local policy.
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What to do if you can't access the Internet after the cap is lifted:
1. Try again 5-10 minutes after receiving the SMS to lift the cap, because there will be an effective time for business processing.
2. After the traffic cap is lifted, be sure to turn off the phone and turn it on, if you still can't access the Internet, it is recommended to re-enable the data network test in the mobile phone settings.
3. If it still cannot be used after the above operations, it is recommended to contact the local customer service for specific verification.
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The traffic cap means that according to the principle of fair use of BAI, if your mobile phone reaches the traffic cap in the current month
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It is a double restriction on money and traffic, such as Shenzhen Mobile 5 yuan GPRS, traffic cap 15G, cap 500 yuan per month. That is, if your cumulative Internet traffic reaches 15G this month or the cumulative cost (including monthly rent) generated by Internet access reaches 500 yuan, the Internet access function of the month will be suspended.
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Detailed description of the double cap of traffic copying:
It is put for the protection of the handicapped customer.
Bai Xin use, a DAO fee cap service launched by China Du China Mobile for mobile phone Internet traffic.
When the customer's external traffic fee reaches 500 yuan, the traffic fee will be suspended, and the customer can continue to use the traffic service up to 15GB, at which time the system will turn off the function of the current month and automatically turn it on next month. If you want to continue using the data after the 15GB is exceeded, you can dial 10086 from the machine to reactivate the data function and order a data refueling package. The "frequent reminders" and "double cap" measures can effectively help customers avoid the loss of high traffic fees and let customers surf the Internet with confidence.
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If the total traffic of the month reaches 40GB, the data access function will be turned off, and it will be automatically restored in the next month, and the data network can be opened by itself, and the above rules will still be charged after opening.
Special note: In order to ensure the fair right to use the network for all users, the Internet access rate will be reduced to the maximum after the total domestic data traffic reaches 40GB in the current month, and the data Internet access function will be turned off after the cumulative use of 100GB in the month, and the user can turn on the data network by themselves, and the Internet access rate of the month will be reduced to a maximum of 1Mbps after re-opening, and it will be automatically restored in the next month.
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China Unicom Tianshen Card is capped by traffic.
After the total traffic of the month reaches the cap, the data Internet access function will be turned off, and it will be automatically restored in the next month.
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