What should guests do if they want to take a photo with the assistant manager of the lobby at the fr

Reception Reception Front Office or Reception or Front Office.

FOM Front Office Manager AM Asistant Manager The front office department of a star-rated hotel usually includes the front desk, concierge, lobby assistant, switchboard, reservation department, business center, etc., while the lobby assistant manager is mainly responsible for assisting and coordinating various departments to do a good job in reception and deal with some emergencies.

The assistant manager of the lobby generally does not have what you call an office, and he can go to the front office for handover, meetings, training, etc. But he works 8 hours a day, and he is next to the front desk in the lobby (first floor), and occasionally there are customer complaints, and he has to go to the scene in person.

Generally, the hotel lobby is set up to facilitate the guests, and as the assistant manager of the hotel lobby, it is better to pay attention to the flow of guests.

It's not the same for each hotel.

The deputy polytechnic in the lobby is the manager or leader, and the front office supervisor is the employee, equivalent to the squad leader.

In short:

Assistant Lobby Manager (AM) - mainly assists or replaces the general manager in charge of YIP reception; hotel guest complaints (including complaints from other departments); Assist the Head of Front Office in the normal reception and operation of the Front Office; Responsible for the disposal of valuables left behind; Responsible for collecting deposits and arrears in the store, etc.

Front Office Supervisor - Assist the Front Office Manager to be responsible for all matters in the Front Office, including staff business training, assessment, monthly scheduling, and attendance.

The position of assistant lobby manager is higher.

Work experience, affinity, and management qualities! The important thing is that a Bole who knows heroes and values heroes.

To give you a copy of a foreign-funded five-star hotel check in the relevant information, you can refer to:

Upstairs is very detailed, but it's important not to say the guest's room number and other information out loud.

How to add the name of a guest who has already checked in to the computer.