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Depending on the situation you described, you can try the following:
1.Charge with a cable charge for a while and try to turn it on, or replace a phone battery of the same model.
2.Take out the SIM card and SD card at the same time and try to power on again.
3.If the issue persists, it may also be related to third-party software that you have installed yourself**. When you see the "Samsung" logo icon when you reboot the device, press and hold the [Menu Key] (left touch sensitive button) until the word "Safe Mode" appears in the lower left corner of the screen, then let go, enter the settings and uninstall some self-** apps, then turn off the computer and try to restart it.
4.If you still can't turn on the computer after uninstalling the app, you can follow the above methods to enter the "safe mode" and back up your data (for example: contacts, text messages, **, etc.) and restore the factory settings.
5.If you can't enter the safe mode and can't turn it on, it is recommended that you bring the mobile phone three packs certificate and send the mobile phone to the nearest Samsung service center for testing and maintenance
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Hello dear Samsung users:
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Hello: According to the description, try the following first:
1. If an external SD card is installed, it is recommended to remove it and turn it on.
2. Try to enter the safe mode of the phone: When the Samsung boot screen appears when the boot screen appears normally, often press the volume down button until it enters the safe mode; If you enter the safe mode, back up the phone data (**book, SMS, multi** files, etc.), and restore the factory settings (function table - settings - reset - factory reset).
If the mobile phone still cannot be turned on normally after the above operations, in order not to delay the normal use of the mobile phone, please bring the three-pack voucher and the mobile phone to the local Samsung service center for testing.
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Hello dear Samsung users:
Samsung knows that we will provide you with high-quality solutions and answer your questions attentively, and hope to get your satisfactory evaluation.
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What does it mean to have the screen fixed?
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There are many factors that the mobile phone cannot be turned on, and the battery, mobile phone software, and hardware will cause this kind of failure to turn on. We recommend trying the following:
1.Please do it again: press and hold the power button to check whether you can enter the boot interface.
2.If you can enter the boot interface, but your phone cannot enter the home page, please restart your phone to try. The steps are as follows:
Press and hold the power button and the down volume button at the same time for more than 7 seconds to restart the device (Note: Some models need to press and hold the power button for 8-10 seconds to restart the phone).
If the problem persists, it is recommended that you bring the purchase invoice, warranty card and mobile phone to the local Samsung service center for professional engineers to help you test.
3.If you press and hold the power button to enter the boot interface, check whether the battery is too low, please connect the phone to the original charger and charge it for a period of time before turning it on. If it still does not turn on after a few minutes of charging, it is recommended that you bring the purchase invoice, warranty card and mobile phone to the local Samsung service center for professional engineers to help you test.
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Is it the situation that occurs after the phone turns off automatically when it runs out of battery? Since our mobile phones use lithium batteries, lithium batteries are prone to power shortages after they are automatically turned off when they run out of power. You can press and hold the power button for about 12 seconds, then connect the charger to charge for half an hour and then turn on to see if it can turn on normally.
If you still can't turn it on, you need to go to our customer service center and ask our staff to help you activate the battery.
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