Lenovo mobile phone is connected to wifi but can t access the Internet, but the network is good and

If you have other wireless networks around you, try to compare:

a. Other networks can be connected normally, you can judge that the mobile phone system and hardware function are normal, and try as follows:

1. Wireless network availability: It is recommended to use other devices to connect to the wireless network, compare whether it can connect to the Internet normally, if it cannot be connected normally, it is recommended to re-set the wireless network, such as changing the channel, encryption mode, etc.;

2. Whether dial-up is required: some telecom network users use ADSL to access the Internet, and need to dial up to verify their identity through PPPoE, and the mobile device cannot be verified, so it cannot be connected to the Internet, and you can contact Telecom customer service (Telecom customer service**: 10000) for further consultation;

3. Number of wireless network connections: It is possible that there are too many users using the current network connection, resulting in the inability to use the network normally, so it is recommended to try it during idle periods;

4. Wireless network signal: When the wireless signal signal is weak, it may lead to the inability to connect normally or the application cannot be connected to the network normally, it is recommended to move the mobile device to a strong wireless network signal to try;

5. Wireless network restrictions: Some network service providers or network departments will restrict the use of wireless networks, such as binding the MAC address of the device that can be used, and it is recommended to check with the corresponding network service provider or management personnel;

6. Wireless network in public places: If you access the wireless network provided by the merchant or the operator, you may need to verify additional user name or authentication code and other information, usually after successful connection, you can open the browser and enter the corresponding user name and password to use it normally, it is recommended to consult the customer service of the merchant and the operator for specific situations;

7. If the above suggestions still cannot be improved, it is not excluded that the compatibility between the routing equipment and the product is caused, and it is recommended to replace the wireless network or routing equipment.

b. If other networks cannot be used normally after being connected, it may be caused by abnormal system or hardware functions

1. Back up the fuselage data and try to restore the factory settings (PS: remember to back up the data before operation to avoid personal data loss);

2. If it still cannot be improved after recovery, take the time to go to the local maintenance site to test and process the system and hardware.

If the conditions are limited and it is not possible to compare with other wireless networks, it is recommended to conduct a simple investigation based on the above suggestions, and if it cannot be improved, send it to the repair site in time.

For families or small businesses:

1. If the mobile phone can't even connect to other WiFi, there may be software or hardware failures in the mobile phone, you can reset the mobile phone to the factory state first, or the mobile phone after-sales service center professionals will conduct a comprehensive test of the mobile phone software and hardware;

2. If the mobile phone is just connected to a certain wifi and cannot be connected to the network, it is recommended to use the following methods to troubleshoot:

1) If there is a software error in the operation of the mobile phone, cat and wifi router, it is recommended to power off the mobile phone, cat and wifi router and restart it.

2) Reduce the distance and physical obstacles between the mobile phone and the wifi router to ensure good wifi signal coverage quality;

3) If it is PPPoE dial-up Internet access, check whether the network cable between the cat and the WAN port of the WiFi router is loose, falling off, damaged, etc.;

4) Check whether there is a strong source of radio interference around the mobile phone and WiFi router, which affects the quality of WiFi signal transmission between the mobile phone and the WiFi router;

5) Log in to the WIFI router web management interface, check whether there are too many people connected to (rubbing) WIFI or watching, playing, and files, which seriously consumes network bandwidth resources;

6) Log in to the WiFi router web management interface and check whether the WiFi router configuration has Internet restrictions on mobile phones, computers, pads, etc.;

7) Log in to the WiFi router web management interface and check whether the WiFi router configuration is correct;

8) It is recommended to consult the broadband operator to check whether the network bandwidth line, cat, and wifi router have hardware failures, or the network bandwidth has not been paid within the time limit.

Mobile phone connected to wifi but can't connect to the Internet?